Long Code Service Degradation - T-Mobile
Identified - We have received notice from the 10DLC delivery hub regarding an issue wherein T-Mobile subscribers attempting to send a text message towards a long code may receive a handset response, "Sorry, this service is temporarily unavailable. Please try again later“. It is estimated that this occurrence is impacting a small subset of long codes.
The operator is targeting to deploy a fix on April 2nd, 2025. We will provide updates as we receive them. If you identify a long code that is impacted by this issue prior to April 2, please submit a support ticket and we will work with the hub for a manual fix in the interim.
Mar 28, 2025 - 14:27 CDT
Toll-Free Service Degradation - T-Mobile
Investigating - The toll-free delivery hub has detected an issue resulting in delays for SMS with T-Mobile. We will provide more information as it becomes available.
Mar 28, 2025 - 14:15 CDT

About This Site

Aerialink of Message Broadcast's network customer status site. Additional monitored metrics that not shown here can be accessed at: http://uptime.aerialink.net

API v3.4 - SMPP Operational
API v4 - HTTPS Operational
Message Delivery Degraded Performance
Platform Management Portal Operational
Conversations (Engine and Portal) Operational
Messenger Engine Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Carrier Partner Planned Maintenance - Verizon Mar 31, 2025 23:00 - Apr 1, 2025 02:00 CDT

The toll-free delivery hub received notice that Verizon will be performing a planned maintenance on March 31, 2025, at 11 PM CDT. During this maintenance window, there may be intermittent delivery delays for SMS.
Posted on Mar 19, 2025 - 08:42 CDT

Carrier Partner Planned Maintenance Apr 1, 2025 11:00-17:00 CDT

The international delivery hub will be performing a planned maintenance April 1, 2025 at 11 AM CT. During this maintenance window, there may be latency in delivery of SMS messages to Hong Kong.
Posted on Mar 19, 2025 - 08:29 CDT

Carrier Partner Planned Maintenance Apr 2, 2025 11:00-17:00 CDT

The international delivery hub will be performing a planned maintenance April 2, 2025 at 11 AM CT. During this maintenance window, there may be latency in delivery of SMS messages to Hong Kong.
Posted on Mar 19, 2025 - 08:31 CDT

Carrier Partner Planned Maintenance Apr 3, 2025 23:00 - Apr 4, 2025 06:00 CDT

The toll-free delivery hub will be performing a planned maintenance on April 03, 2025, at 11 PM CST. During this maintenance window, there may be intermittent delivery delays for SMS.
Posted on Mar 28, 2025 - 08:39 CDT
Mar 29, 2025

No incidents reported today.

Mar 28, 2025
Toll-Free Service Degradation
Resolved - The toll-free delivery hub has confirmed that this issue has been resolved.
Mar 28, 08:24 CDT
Investigating - The toll-free delivery hub has detected an issue resulting in SMS delays. We will provide more information as it becomes available.
Mar 27, 11:22 CDT
Mar 27, 2025
10DLC Platform Portal Incident
Resolved - This issue has been resolved and the Aerialink Platform Portal is operating at full performance.
Mar 27, 07:35 CDT
Monitoring - The Aerialink Platform Portal was erroneously displaying zero codes in 10DLC campaigns. We have addressed this issue and are currently monitoring. This issue will not impact routing. We will provide further updates as they become available.
Mar 26, 14:43 CDT
Carrier Partner Planned Maintenance - MMS
Completed - The scheduled maintenance has been completed.
Mar 27, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 23:00 CDT
Scheduled - The toll-free delivery hub will be performing a planned maintenance on March 26, 2025, at 11 PM CDT. During this maintenance window, there may be intermittent delivery delays for MMS.
Mar 7, 08:31 CST
Carrier Partner Unplanned Maintenance - T-Mobile
Completed - The scheduled maintenance has been completed.
Mar 27, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 00:00 CDT
Scheduled - The toll-free delivery hub received notice that T-Mobile will be performing an unplanned maintenance on March 27, 2025, at midnight CDT. During this maintenance window, there may be intermittent delivery delays for SMS and MMS.
Mar 25, 08:11 CDT
Carrier Partner Planned Maintenance
Completed - The scheduled maintenance has been completed.
Mar 27, 02:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 22:00 CDT
Scheduled - The toll-free delivery hub will be performing a planned maintenance on March 26, 2025, at 10 PM CST. During this maintenance window, there may be intermittent delivery delays or failures for SMS and MMS.
Mar 5, 13:07 CST
Mar 26, 2025
Carrier Partner Unplanned Maintenance - T-Mobile
Completed - The scheduled maintenance has been completed.
Mar 26, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 21:00 CDT
Scheduled - The toll-free delivery hub received notice that T-Mobile will be performing an unplanned maintenance on March 25, 2025, at 9 PM CDT. During this maintenance window, there may be intermittent delivery delays for SMS and MMS.
Mar 25, 08:08 CDT
Carrier Partner Planned Maintenance - MMS
Completed - The scheduled maintenance has been completed.
Mar 26, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 23:00 CDT
Scheduled - The toll-free delivery hub will be performing a planned maintenance on March 25, 2025, at 11 PM CDT. During this maintenance window, there may be intermittent delivery delays for MMS.
Mar 7, 08:30 CST
Mar 25, 2025
Carrier Partner Planned Maintenance - MMS
Completed - The scheduled maintenance has been completed.
Mar 25, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 23:00 CDT
Scheduled - The toll-free delivery hub will be performing a planned maintenance on March 24, 2025, at 11 PM CDT. During this maintenance window, there may be intermittent delivery delays for MMS.
Mar 7, 08:29 CST
Mar 24, 2025
Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025
Carrier Partner Planned Maintenance
Completed - The scheduled maintenance has been completed.
Mar 20, 02:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 22:00 CDT
Scheduled - The toll-free delivery hub will be performing a planned maintenance on March 19, 2025, at 10 PM CST. During this maintenance window, there may be intermittent delivery delays or failures for SMS and MMS.
Mar 5, 13:07 CST
Mar 19, 2025
Carrier Partner Planned Maintenance
Completed - The scheduled maintenance has been completed.
Mar 19, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 01:00 CDT
Scheduled - The toll-free delivery hub will be performing a planned maintenance on March 19, 2025, at 1 AM CDT. During this maintenance window, there may be intermittent delivery delays or failures for SMS.
Mar 10, 08:22 CDT
Mar 18, 2025
Carrier Partner Planned Maintenance
Completed - The scheduled maintenance has been completed.
Mar 18, 06:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 01:00 CDT
Scheduled - The toll-free delivery hub will be performing a planned maintenance on March 18, 2025, at 1 AM CDT. During this maintenance window, there may be intermittent delivery delays or failures for SMS.
Mar 10, 08:21 CDT
Carrier Partner Planned Maintenance
Completed - The scheduled maintenance has been completed.
Mar 18, 06:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 04:00 CDT
Scheduled - The toll-free delivery hub will be performing a planned maintenance on March 18, 2025, at 4 AM CDT. During this maintenance window, there may be message latency for SMS.
Mar 6, 07:59 CST
Carrier Partner Planned Maintenance
Completed - The scheduled maintenance has been completed.
Mar 18, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 04:00 CDT
Scheduled - The short code delivery hub will be performing a planned maintenance on March 18, 2025, at 4 AM CST. During this maintenance window, there may be message latency for SMS for the following carriers:
AppalachianWireless, CellularOne of NE AZ, Chariton Valley Wireless, Enflick Inc, Epic Touch, Farmers Mutual Telephone, Iowa Wireless, Layered Communications, Leaco Rural Telephone, Mobi PCS, MobileNationSIWireless, Mosaic, MTA, Nemont Sagebrush Cellular, Peoples Wireless, Pine Cellular, Pioneer Cellular, Republic Wireless, South Central Utah, Syringa Wireless and United Wireless.
Mar 6, 07:53 CST
Carrier Partner Planned Maintenance - Canada
Completed - The scheduled maintenance has been completed.
Mar 18, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 02:00 CDT
Scheduled - The toll-free delivery hub received notice that Bell Mobility will be performing a planned maintenance on March 18, 2025, at 2 AM CDT. During this maintenance window, there may be intermittent delivery delays for SMS.
Mar 11, 13:33 CDT
Carrier Partner Planned Maintenance - Verizon
Completed - The scheduled maintenance has been completed.
Mar 18, 03:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 23:00 CDT
Scheduled - The toll-free delivery hub received notice that Verizon will be performing a planned maintenance on March 17, 2025, at 11 PM CDT. During this maintenance window, there may be intermittent delivery delays for SMS and MMS.
Mar 13, 09:06 CDT
Mar 17, 2025
Mar 16, 2025
Carrier Partner Planned Maintenance
Completed - The scheduled maintenance has been completed.
Mar 16, 01:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 19:00 CDT
Scheduled - The toll-free delivery hub will be performing a planned maintenance on March 15, 2025, at 7 PM CDT. During this maintenance window, there may be intermittent delivery delays for SMS and MMS.
Mar 11, 07:53 CDT
Mar 15, 2025
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