Aerialink Status

All Systems Operational

About This Site

Aerialink network customer status site. The following services status listed below are updated on this site. Additional monitored metrics that are not updated here can be accessed at: http://uptime.aerialink.net

API v3.4 - SMPP Operational

API v4 - HTTPS Operational

Message Delivery Operational

Platform Management Portal Operational

Conversations (Engine and Portal) Operational

Messenger BETA (Engine) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

API v4 - HTTPS

Fetching

Platform Management Portal

Fetching

Past Incidents

Jan 19, 2020

No incidents reported today.

Jan 18, 2020

No incidents reported.

Jan 17, 2020

No incidents reported.

Jan 16, 2020

SMS Toll-Free MT and MO Not Routing.

Resolved - This incident has been resolved.
Jan 16, 14:08 CST

Update - We are continuing to monitor for any further issues.
Jan 16, 13:29 CST

Monitoring - A fix has been implemented and we are monitoring the results.
Jan 16, 13:29 CST

Identified - The issue has been identified and a fix is being implemented.
Jan 16, 13:16 CST

Investigating - Toll-Free SMS is not routing for MT and MO. Aerialink engineering and operations are investigating. MT and MO messages are being queued.
Jan 16, 12:45 CST

Jan 15, 2020

No incidents reported.

Jan 14, 2020

No incidents reported.

Jan 13, 2020

No incidents reported.

Jan 12, 2020

No incidents reported.

Jan 11, 2020

No incidents reported.

Jan 10, 2020

Aerialink Platform Incident

Resolved - This issue has been resolved and the Aerialink Platform is operating at full performance.
Jan 10, 15:52 CST

Investigating - There is some degraded performance on the Aerialink Platform portal at this time. Our engineering team is aware of this issue and is currently investigating.
Jan 10, 13:09 CST

Jan 9, 2020

No incidents reported.

Jan 8, 2020

No incidents reported.

Jan 7, 2020

No incidents reported.

Jan 6, 2020

Conversations Application Database Maintenance

Completed - The scheduled maintenance has been completed.
Jan 6, 21:30 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 6, 21:01 CST

Scheduled - Aerialink will be performing database maintenance on the Conversations application database. There will be a brief period during this maintenance window where the application will not be available.
Jan 6, 11:43 CST

Jan 5, 2020

No incidents reported.