All Systems Operational

About This Site

Aerialink network customer status site. The following services status listed below are updated on this site. Additional monitored metrics that are not updated here can be accessed at: http://uptime.aerialink.net

API v3.4 - SMPP Operational
API v4 - HTTPS Operational
Message Delivery Operational
Platform Management Portal Operational
Conversations (Engine and Portal) Operational
Messenger BETA (Engine) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
API v3.4 - SMPP
Fetching
API v4 - HTTPS
Fetching
Platform Management Portal
Fetching
Past Incidents
May 23, 2019

No incidents reported today.

May 22, 2019

No incidents reported.

May 21, 2019

No incidents reported.

May 20, 2019

No incidents reported.

May 19, 2019
Completed - The scheduled maintenance has been completed.
May 19, 01:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 00:01 CDT
Scheduled - Aerialink will be performing a maintenance beginning Sunday, May 19th at 12am CT until 1am CT. During the window, Aerialink customers may see a brief, up-to-fifteen-minute period of intermittent disconnects from the API and SMSC, at which time inbound traffic will be queued for later delivery. Please note that outbound messages attempted at this time will not be queued.

We also recommend pulling any reporting data you might need prior to the maintenance, as we will be refreshing our data tables at that time as well.

As always, don’t hesitate to reach out to your Account Director with any additional questions, or contact support@aerialink.com.
May 14, 17:49 CDT
May 18, 2019

No incidents reported.

May 17, 2019
Resolved - Toll-free MMS routing has been restored.
May 17, 11:42 CDT
Monitoring - This carrier-side issue has been identified and carriers are monitoring to confirm that all is well at this time. We will continue to monitor and will update again when more information is available.
May 17, 10:33 CDT
Identified - Currently toll-free MMS messaging for both inbound and outbound is not routing. We will provide updates as we receive them.
May 17, 09:03 CDT
May 16, 2019

No incidents reported.

May 15, 2019

No incidents reported.

May 14, 2019
Resolved - This issue has been resolved.
May 14, 13:40 CDT
Monitoring - Email-to-SMS and email forwarding for Conversations has been restored. We're monitoring to ensure messages are routing as expected.
May 14, 12:55 CDT
Identified - We have identified the cause of outbound email failure and we're working to resolve. We will provide an update when we have service restored.
May 14, 09:42 CDT
Investigating - Currently outbound email for email-to-SMS is not working. We're investigating this issue.
May 14, 08:59 CDT
May 13, 2019

No incidents reported.

May 12, 2019

No incidents reported.

May 11, 2019

No incidents reported.

May 10, 2019

No incidents reported.

May 9, 2019

No incidents reported.