All Systems Operational

About This Site

Aerialink network customer status site. The following services status listed below are updated on this site. Additional monitored metrics that are not updated here can be accessed at: http://uptime.aerialink.net

API v3.4 - SMPP   Operational
API v4 - HTTPS   Operational
Message Delivery   Operational
Platform Management Portal   Operational
Conversations (Engine and Portal)   Operational
Messenger BETA (Engine)   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
API v3.4 - SMPP
Fetching
API v4 - HTTPS
Fetching
Platform Management Portal
Fetching
Past Incidents
May 21, 2018

No incidents reported today.

May 20, 2018

No incidents reported.

May 19, 2018

No incidents reported.

May 18, 2018

No incidents reported.

May 17, 2018

No incidents reported.

May 16, 2018

No incidents reported.

May 15, 2018

No incidents reported.

May 14, 2018

No incidents reported.

May 13, 2018

No incidents reported.

May 12, 2018

No incidents reported.

May 11, 2018

No incidents reported.

May 10, 2018
Resolved - Carriers have confirmed that this issue is resolved and traffic is now flowing as-expected.
May 10, 18:23 CDT
Update - Carriers are acknowledging network issues on their end related to Short Code messaging. They are actively working to rectify the issue. We will queue messages for delivery when the issue is resolved and provide further updates as the situation develops. Thank you.
May 10, 17:33 CDT
Update - We are continuing to investigate this issue.
May 10, 17:32 CDT
Investigating - Carriers are acknowledging network issues on their end related to Short Code messaging. They are actively working to rectify the issue. We will queue messages for delivery when the issue is resolved and provide further updates as the situation develops. Thank you.
May 10, 17:32 CDT
May 9, 2018

No incidents reported.

May 8, 2018
Completed - The scheduled maintenance has been completed.
May 8, 21:15 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 21:12 CDT
Scheduled - We'll be performing maintenance on the Conversations platform Tuesday, May 8th at 9pm Central Time. There may be a brief period of 10-15 minutes where the application is unavailable during this maintenance window.

During this maintenance window there will be no impact to SMS/MMS messaging or the message gateway platform.
May 8, 15:05 CDT
May 7, 2018
Resolved - All Toll-Free message routing has been restored and all queued messages processed.
May 7, 20:17 CDT
Update - Toll-Free SMS inbound and outbound is flowing normally again. We will continue to monitor and provide an update once we have received confirmation the issue has been fully resolved.
May 7, 20:09 CDT
Monitoring - We have verified this issue is with routing to an upstream carrier. We will continue to monitor and provide updates as they become available.
May 7, 19:18 CDT
Investigating - We're experiencing some network connectivity issues with our backbone providers. Our team is investigating and will update this issue soon.
May 7, 19:00 CDT