All Systems Operational

About This Site

Aerialink network customer status site. The following services status listed below are updated on this site. Additional monitored metrics that are not updated here can be accessed at: http://uptime.aerialink.net

API v3.4 - SMPP Operational
API v4 - HTTPS Operational
Message Delivery Operational
Platform Management Portal Operational
Conversations (Engine and Portal) Operational
Messenger BETA (Engine) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
API v4 - HTTPS
Fetching
Platform Management Portal
Fetching
Past Incidents
Nov 16, 2019

No incidents reported today.

Nov 15, 2019
Resolved - We have received notification that the network issue has been resolved and verified that toll-free SMS is now flowing for MO / MT. MO messages received during the incident have been queued and will be delivered. MT messages sent during the incident may have failed to deliver.
Nov 15, 14:46 CST
Monitoring - We have received notification that the issue has been identified and a resolution is in progress. We will continue to monitor and provide updates as we receive them.
Nov 15, 12:53 CST
Identified - Toll-Free SMS MO and MT are experiencing latency due to a carrier related network issue. We are in contact with our routing partners to determine the cause of the issue and work with them on a resolution.
Nov 15, 10:53 CST
Nov 14, 2019

No incidents reported.

Nov 13, 2019

No incidents reported.

Nov 12, 2019

No incidents reported.

Nov 11, 2019

No incidents reported.

Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019
Resolved - This incident has been resolved.
Nov 8, 16:13 CST
Monitoring - SMS MO routing is now back to real-time.
Nov 8, 15:58 CST
Identified - Engineering has identified and correct the issue. MO routing is now working but we are still working through a backlog of queued SMS MO.
Nov 8, 15:47 CST
Investigating - We are currently experiencing latency with SMS MO delivery. Our engineering and operations team are investigating. This impacts all SMS MO.
Nov 8, 15:32 CST
Nov 7, 2019

No incidents reported.

Nov 6, 2019

No incidents reported.

Nov 5, 2019
Completed - The scheduled maintenance has been completed.
Nov 5, 23:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 20:00 CST
Scheduled - Some latency affecting inbound and outbound SMS and MMS for toll-free routes is expected to occur during a three-hour scheduled maintenance window on the AT&T network beginning 8pm Central Time on November 5th, 2019.
Nov 1, 13:45 CDT
Completed - The scheduled maintenance has been completed.
Nov 5, 05:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 00:01 CST
Scheduled - Sprint is performing network maintenance beginning at midnight Central Time and concluding at 5:00am Central Time on November 5th, 2019. Some message latency may occur for inbound and outbound short code SMS during the maintenance window.
Nov 1, 13:49 CDT
Nov 4, 2019

No incidents reported.

Nov 3, 2019

No incidents reported.

Nov 2, 2019

No incidents reported.