Aerialink Status

All Systems Operational

About This Site

Aerialink network customer status site. The following services status listed below are updated on this site. Additional monitored metrics that are not updated here can be accessed at: http://uptime.aerialink.net

API v3.4 - SMPP Operational

API v4 - HTTPS Operational

Message Delivery Operational

Platform Management Portal Operational

Conversations (Engine and Portal) Operational

Messenger BETA (Engine) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

API v3.4 - SMPP

Fetching

API v4 - HTTPS

Fetching

Platform Management Portal

Fetching

Past Incidents

May 21, 2018

No incidents reported today.

May 20, 2018

No incidents reported.

May 19, 2018

No incidents reported.

May 18, 2018

No incidents reported.

May 17, 2018

No incidents reported.

May 16, 2018

No incidents reported.

May 15, 2018

No incidents reported.

May 14, 2018

No incidents reported.

May 13, 2018

No incidents reported.

May 12, 2018

No incidents reported.

May 11, 2018

No incidents reported.

May 10, 2018

Incident: Short Code MO/MT Delivery

Resolved - Carriers have confirmed that this issue is resolved and traffic is now flowing as-expected.
May 10, 18:23 CDT

Update - Carriers are acknowledging network issues on their end related to Short Code messaging. They are actively working to rectify the issue. We will queue messages for delivery when the issue is resolved and provide further updates as the situation develops. Thank you.
May 10, 17:33 CDT

Update - We are continuing to investigate this issue.
May 10, 17:32 CDT

Investigating - Carriers are acknowledging network issues on their end related to Short Code messaging. They are actively working to rectify the issue. We will queue messages for delivery when the issue is resolved and provide further updates as the situation develops. Thank you.
May 10, 17:32 CDT

May 9, 2018

No incidents reported.

May 8, 2018

Conversations Platform Maintenance

Completed - The scheduled maintenance has been completed.
May 8, 21:15 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 21:12 CDT

Scheduled - We'll be performing maintenance on the Conversations platform Tuesday, May 8th at 9pm Central Time. There may be a brief period of 10-15 minutes where the application is unavailable during this maintenance window.

During this maintenance window there will be no impact to SMS/MMS messaging or the message gateway platform.
May 8, 15:05 CDT

May 7, 2018

Network Connectivity Issue Affecting Toll-Free SMS Inbound and Outbound

Resolved - All Toll-Free message routing has been restored and all queued messages processed.
May 7, 20:17 CDT

Update - Toll-Free SMS inbound and outbound is flowing normally again. We will continue to monitor and provide an update once we have received confirmation the issue has been fully resolved.
May 7, 20:09 CDT

Monitoring - We have verified this issue is with routing to an upstream carrier. We will continue to monitor and provide updates as they become available.
May 7, 19:18 CDT

Investigating - We're experiencing some network connectivity issues with our backbone providers. Our team is investigating and will update this issue soon.
May 7, 19:00 CDT