Aerialink Status

All Systems Operational

About This Site

Aerialink network customer status site. The following services status listed below are updated on this site. Additional monitored metrics that are not updated here can be accessed at: http://uptime.aerialink.net

API v3.4 - SMPP Operational

API v4 - HTTPS Operational

Message Delivery Operational

Platform Management Portal Operational

Conversations (Engine and Portal) Operational

Messenger BETA (Engine) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Aerialink Number Lookup API Update Dec 1, 00:30-01:30 EST

Aerialink will deploy an update to the number lookup API that provides a conditional new property in the results by passing in an additional parameter. The default behavior will be unchanged to keep backwards compatibility. The API will be unavailable during the first 15 minutes of this deployment.

For more information on the change, please see the Aerialink API documentation on number lookup:

https://docs.aerialink.net/api/v4/numbers/#Numbers-Lookup-Parameters
Posted on Nov 20, 09:51 EST

Carrier-Side Maintenance - Verizon Dec 3, 01:00-07:00 EST

Verizon will be performing a scheduled maintenance on December 3rd between the hours of 1am and 7am Eastern Time. During this six-hour window, some delays may occur in the delivery of SMS messages to and from Verizon subscribers.

Please note that this is a carrier-side maintenance and will not affect the uptime of Aerialink services such as the Platform portal or API.
Posted on Nov 11, 13:55 EST

System Metrics Month Week Day

API v4 - HTTPS

Fetching

Platform Management Portal

Fetching

Past Incidents

Nov 29, 2020

No incidents reported today.

Nov 28, 2020

No incidents reported.

Nov 27, 2020

No incidents reported.

Nov 26, 2020

No incidents reported.

Nov 25, 2020

No incidents reported.

Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020

Conversations Database Configuration Update

Completed - The scheduled maintenance has been completed.
Nov 20, 01:30 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 00:30 EST

Scheduled - Aerialink operations will be performing an update to the Conversations database configuration. The application will be offline for approximately 15 minutes at the beginning of this maintenance window.
Nov 19, 14:27 EST

Nov 19, 2020

Carrier-Side Maintenance - Verizon

Completed - The scheduled maintenance has been completed.
Nov 19, 06:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 00:01 EST

Update - We will be undergoing scheduled maintenance during this time.
Nov 9, 12:52 EST

Scheduled - Verizon will be performing a planned maintenance on November 19th beginning at 12:00am CT. During the six-hour maintenance window, some latency may be observed with messages to or from Verizon subscribers. Because this is a carrier-side maintenance, please note this will not affect the uptime of Aerialink services such as the platform portal or API.

Start Date Time: 11/19/2020 00:00 AM CT
End Date/Time: 11/19/2020 06:00 AM CT
Nov 9, 12:52 EST

Nov 18, 2020

Intermittent Conversations Application Outages

Resolved - This incident has been resolved.
Nov 18, 22:43 EST

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 18, 17:52 EST

Investigating - We are currently observing intermittent outages with the Conversations application. At this time, customers may experience page errors or delays within the application. We are investigating this issue and will update when more information is available.
Nov 18, 15:07 EST

Long Code Voice Services Incident

Resolved - This incident has been resolved.
Nov 18, 13:51 EST

Update - We are continuing to monitor for any further issues.
Nov 15, 09:23 EST

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 15, 09:23 EST

Investigating - Voice services to Aerialink long codes are currently unavailable. Please note that this does not impact message deliverability, only voice call services. We will provide more information as it becomes available.
Nov 13, 17:22 EST

Nov 17, 2020

No incidents reported.

Nov 16, 2020

No incidents reported.

Nov 15, 2020