SMS Inbound (MO) Latency

Incident Report for Aerialink

Resolved

This incident has been resolved.

Posted Nov 08, 2019 - 16:13 CST

Monitoring

SMS MO routing is now back to real-time.

Posted Nov 08, 2019 - 15:58 CST

Identified

Engineering has identified and correct the issue. MO routing is now working but we are still working through a backlog of queued SMS MO.

Posted Nov 08, 2019 - 15:47 CST

Investigating

We are currently experiencing latency with SMS MO delivery. Our engineering and operations team are investigating. This impacts all SMS MO.

Posted Nov 08, 2019 - 15:32 CST

This incident affected: Message Delivery.