Email-to-SMS Service and Conversations Email Forwarding Unavailable

Incident Report for Aerialink

Resolved

This issue has been resolved.

Posted May 14, 2019 - 13:40 CDT

Monitoring

Email-to-SMS and email forwarding for Conversations has been restored. We're monitoring to ensure messages are routing as expected.

Posted May 14, 2019 - 12:55 CDT

Identified

We have identified the cause of outbound email failure and we're working to resolve. We will provide an update when we have service restored.

Posted May 14, 2019 - 09:42 CDT

Investigating

Currently outbound email for email-to-SMS is not working. We're investigating this issue.

Posted May 14, 2019 - 08:59 CDT

This incident affected: Message Delivery.