Scheduled Carrier Maintenance - T-Mobile Short Code SMS & MMS

Scheduled for Mar 30, 19:00 PDT  -  Mar 31, 05:00 PDT

Update

The previously shared maintenance window had an incorrect start time.

The maintenance is scheduled to begin at 7:00 PM PT on March 30, 2026 (not 7:00 AM PT) and is expected to complete by 5:00 AM PT on March 31, 2026.

We apologize for any confusion caused. All other details regarding the maintenance and potential impact remain unchanged.
Posted Mar 30, 2026 - 06:41 PDT

Scheduled

T-Mobile will be performing scheduled maintenance impacting short code (route 1 & route 2) SMS and MMS services.

The maintenance is scheduled to begin Monday, March 30, 2026 at 7:00 PM PT and to finish March 31, 2026 by 5:00 AM PT.

During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS and MMS via short code (route 1 & route 2) with T-Mobile subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Posted Mar 30, 2026 - 05:15 PDT
This scheduled maintenance affects: Message Delivery.