All Systems Operational

About This Site

Aerialink of Message Broadcast's network customer status site. Additional monitored metrics that not shown here can be accessed at: http://uptime.aerialink.net

API v3.4 - SMPP Operational
API - HTTPS Operational
Message Delivery Operational
Platform Management Portal Operational
10DLC Registration Services Operational
10DLC Registration Portal Operational
Conversations (Engine and Portal) Operational
Messenger Engine Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Carrier Maintenance - T-Mobile Short Code MMS Feb 3, 2026 21:00 - Feb 4, 2026 00:00 PST

T-Mobile will be performing scheduled maintenance impacting short code MMS services.

The maintenance is scheduled to begin Tuesday, February 3, 2026 at 9:00 PM PT and to finish February 4, 2026 by 12:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) MMS via short code with T-Mobile subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Posted on Feb 01, 2026 - 16:05 PST

Scheduled Carrier Maintenance - (Route 1) MMS For all types of numbers Feb 5, 2026 01:00-03:00 PST

We will be performing scheduled maintenance impacting (route 1) MMS services For all types of numbers.

The maintenance is scheduled to begin Thursday, February 5, 2026 at 1:00 AM PT and to finish February 5, 2026 by 3:00 AM PT. During the maintenance window, customers may experience intermittent delivery delays impacting inbound (MO) and outbound (MT) MMS via route 1) with subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Posted on Jan 23, 2026 - 07:47 PST

Scheduled Carrier Maintenance - Small U.S. carriers Toll Free SMS Feb 10, 2026 02:00-04:00 PST

Small U.S. carriers will be performing scheduled maintenance impacting toll-free SMS services.

The maintenance is scheduled to begin Tuesday, February 10, 2026 at 2:00 AM PT and to finish February 10, 2026 by 4:00 AM PT. During the maintenance window, customers may experience intermittent delivery delays impacting inbound (MO) and outbound (MT) SMS via toll-free with these small U.S. carriers' subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Posted on Feb 01, 2026 - 15:25 PST

Scheduled Carrier Maintenance - Small U.S. carriers Toll Free SMS Feb 11, 2026 20:00 - Feb 12, 2026 00:00 PST

Small U.S. carriers will be performing scheduled maintenance impacting toll-free SMS services for {{specific countr(y/ies) or regions}}.

The maintenance is scheduled to begin Wednesday, February 11, 2026 at 8:00 PM PT and to finish February 12, 2026 by 12:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS via toll-free with these small U.S. carriers' subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Posted on Jan 10, 2026 - 07:00 PST

Scheduled Carrier Partner Maintenance - At&T Toll Free SMS Feb 12, 2026 07:00-08:00 PST

A toll-free carrier partner will be performing scheduled maintenance impacting AT&T toll-free SMS services.

The maintenance is scheduled to begin Thursday, February 12, 2026 at 7:00 AM PT and to finish February 12, 2026 by 8:00 AM PT. During the maintenance window, customers may experience intermittent delivery delays impacting AT&T inbound (MO) and outbound (MT) SMS messaging via toll-free.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Posted on Jan 30, 2026 - 07:10 PST

Scheduled Carrier Maintenance - Toll Free SMS & MMS Feb 18, 2026 20:00 - Feb 19, 2026 00:00 PST

Our Carrier will be performing scheduled maintenance impacting toll-free SMS and MMS services for US and Canada.

The maintenance is scheduled to begin Wednesday, February 18, 2026 at 8:00 PM PT and to finish February 19, 2026 by 12:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS and MMS via toll-free subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Posted on Jan 09, 2026 - 15:51 PST

Scheduled Carrier Maintenance - Small U.S. carriers Toll Free SMS Feb 25, 2026 20:00 - Feb 26, 2026 00:00 PST

Small U.S. carriers will be performing scheduled maintenance impacting toll-free SMS services for US and Canada.

The maintenance is scheduled to begin Wednesday, February 25, 2026 at 8:00 PM PT and to finish February 26, 2026 by 12:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS via toll-free with these small U.S. carriers' subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Posted on Feb 25, 2026 - 20:00 PST

Scheduled Carrier Maintenance - MMS Feb 26, 2026 21:00 - Feb 27, 2026 03:00 PST

Update - Our carrier partner will be performing scheduled maintenance impacting MMS services.

The maintenance is rescheduled to begin Thursday, February 26, 2026 at 9:00 PM PT and to finish February 27, 2026 by 3:00 AM PT. During the maintenance window, customers may experience intermittent latency impacting inbound (MO) and outbound (MT) MMS subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Jan 26, 2026 - 02:04 PST
Scheduled - Our carrier partner will be performing scheduled maintenance impacting MMS services.

The maintenance is scheduled to begin Sunday, February 22, 2026 at 9:00 PM PT and to finish February 23, 2026 by 3:00 AM PT. During the maintenance window, customers may experience intermittent latency impacting inbound (MO) and outbound (MT) MMS subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Jan 21, 2026 - 02:43 PST
Feb 3, 2026
Emergency Carrier Partner Maintenance - At&T- SMS - US & CA
Completed - The scheduled maintenance has been completed.
Feb 3, 04:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 2, 22:00 PST
Scheduled - A carrier partner will be performing emergency maintenance impacting AT&T - SMS services.

The maintenance is scheduled to begin Monday, February 2, 2026 at 10:00 PM PT and to finish February 3, 2026 by 4:00 AM PT. During the maintenance window, customers may experience intermittent latency impacting AT&T SMS messaging via AT&T.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Feb 2, 20:15 PST
Feb 2, 2026
Unplanned Carrier Maintenance - Small U.S. carriers (Route 2) SMS
Resolved - This incident has been resolved.
Feb 2, 13:53 PST
Update - We are continuing to investigate this issue.
Feb 2, 10:30 PST
Investigating - "Small U.S. carriers will be performing unplanned maintenance impacting (route 2) SMS services.

The maintenance is scheduled to begin Monday, February 2, 2026 at 6:01 AM PT. During the maintenance window, customers may experience intermittent latency impacting outbound (MT) SMS via (route 2) with these small U.S. carriers' subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Feb 2, 06:13 PST
Vendor Incident - Small U.S. carriers SMS Delay
Resolved - The issue impacting SMS via Small US Carriers has now been RESOLVED
Feb 2, 10:50 PST
Investigating - There is a carrier-partner incident currently impacting SMS services for US region.

Customers may experience intermittent delay impacting outbound (MT) SMS via Small U.S. carriers.

The cause of this issue is under investigation at this time.

Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.
Feb 2, 10:36 PST
Scheduled Carrier Maintenance - T-Mobile Short Code SMS & MMS
Completed - The scheduled maintenance has been completed.
Feb 2, 02:01 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 1, 22:01 PST
Scheduled - T-Mobile will be performing scheduled maintenance impacting short code SMS and MMS services.

The maintenance is scheduled to begin Sunday, February 1, 2026 at 10:00 PM PT and to finish February 2, 2026 by 2:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS and MMS via short code with T-Mobile subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Feb 1, 14:55 PST
Scheduled Carrier Maintenance - T-Mobile Toll Free SMS & MMS
Completed - The scheduled maintenance has been completed.
Feb 2, 02:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 1, 22:00 PST
Scheduled - T-Mobile will be performing scheduled maintenance impacting toll-free SMS and MMS services.

The maintenance is scheduled to begin Sunday, February 1, 2026 at 10:00 PM PT and to finish February 2, 2026 by 2:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS and MMS via toll-free with T-Mobile subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Jan 30, 07:22 PST
Vendor Incident - SMS Delivery Receipt Delay Ireland
Resolved - This incident has been resolved.
Feb 2, 01:57 PST
Investigating - There is a carrier-partner incident currently impacting SMS services for Ireland.

Customers may experience intermittent delivery receipt delay impacting inbound (MO) and outbound (MT) SMS.

The cause of this issue is under investigation at this time.

Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.
Feb 1, 15:47 PST
Feb 1, 2026
Jan 31, 2026
Vendor Incident - Short Code (Route 1) SMS Latency
Resolved - This incident has been resolved.
Jan 31, 10:03 PST
Investigating - There is a carrier-partner incident currently impacting Aerialink short code (route 1) SMS services for {{Greece - Wind Hellas}}.

Customers may experience intermittent latency impacting inbound (MO) and outbound (MT) SMS via short code (route 1).

The cause of this issue is under investigation at this time.

Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.
Jan 29, 05:51 PST
Vendor Incident - AT&T 10Dlc SMS & MMS Latency
Resolved - This incident has been resolved.
Jan 31, 09:36 PST
Investigating - There is a carrier-partner incident currently impacting Aerialink 10DLC SMS and MMS services.

Customers may experience intermittent latency impacting outbound (MT) SMS and MMS via 10DLC with AT&T.

The cause of this issue is under investigation at this time.

Please contact the Convey Help Desk with any questions. We will provide more information as it becomes available.
Jan 30, 18:01 PST
Jan 30, 2026
Emergency Carrier Maintenance - T-Mobile SMS
Completed - The scheduled maintenance has been completed.
Jan 30, 12:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 06:00 PST
Scheduled - T-Mobile will be performing emergency maintenance impacting SMS services.

The maintenance is scheduled to begin Friday, January 30, 2026 at 6:00 AM PT and to finish January 30, 2026 by 12:00 PM PT. During the maintenance window, customers may experience minor latency impacting SMS via with T-Mobile subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Jan 28, 17:02 PST
Jan 29, 2026
Mobile Carrier Incident - AT&T 10Dlc SMS Latency
Resolved - This incident has been resolved.
Jan 29, 15:02 PST
Investigating - There is a carrier-side incident currently impacting Aerialink 10DLC SMS services.

Customers may experience latency impacting outbound (MT) SMS via 10DLC with AT&T.

The cause of this issue is under investigation at this time.

Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.
Jan 29, 13:16 PST
Vendor Incident - T-Mobile Short Code MMS Latency
Resolved - This incident has been resolved.
Jan 29, 10:54 PST
Investigating - There is a carrier-partner incident currently impacting short code MMS services.

Customers may experience intermittent delivery receipt latency impacting inbound (MO) MMS via short code with T-Mobile.

The cause of this issue is under investigation at this time.

Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.
Jan 29, 08:51 PST
Vendor Incident - T-Mobile Short Code SMS Latency
Resolved - This incident has been resolved.
Jan 29, 07:09 PST
Investigating - There is a carrier-partner incident currently impacting short code SMS services.

Customers may experience intermittent latency impacting inbound (MO) and outbound (MT) SMS via short code with T-Mobile.

The cause of this issue is under investigation at this time.

Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.
Jan 29, 03:28 PST
Scheduled Carrier Maintenance - 10DLC MMS
Completed - The scheduled maintenance has been completed.
Jan 29, 03:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 21:00 PST
Scheduled - Our carrier partner will be performing scheduled maintenance impacting 10DLC MMS services.

The maintenance is scheduled to begin Wednesday, January 28, 2026 at 9:00 PM PT and to finish January 29, 2026 by 3:00 AM PT. During the maintenance window, customers may experience intermittent latency impacting inbound (MO) and outbound (MT) MMS via 10DLC.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Jan 28, 04:46 PST
Scheduled Carrier Maintenance - Toll Free SMS & MMS
Completed - The scheduled maintenance has been completed.
Jan 29, 00:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 20:00 PST
Scheduled - Our carrier partner will be performing scheduled maintenance impacting toll-free SMS and MMS services for United States and Canada.

The maintenance is scheduled to begin Wednesday, January 28, 2026 at 8:00 PM PT and to finish January 29, 2026 by 12:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS and MMS messaging via toll-free subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Dec 18, 00:15 PST
Jan 28, 2026
Mobile Carrier Incident - AT&T 10DLC SMS Latency
Resolved - This incident has been resolved.
Jan 28, 13:28 PST
Investigating - There is a carrier-side incident currently impacting Aerialink 10DLC services.

Customers may experience SMS (MT) latency via 10DLC with AT&T.

The cause of this issue is under investigation at this time.

Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.
Jan 28, 10:08 PST
Vendor Incident - SMS Gateway Outage – US
Resolved - This incident has been resolved.
Jan 28, 12:05 PST
Investigating - There is a SMS Gateway provider incident currently impacting Aerialink SMS services.

Customers may experience latency impacting SMS(MO), and Delivery Receipt (DLR) latency.

The cause of this issue is under investigation at this time.

We are working with our gateway provider to restore the services. We will keep you posted on the progress.

Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.
Jan 28, 11:14 PST
Scheduled Carrier Maintenance - MMS
Completed - The scheduled maintenance has been completed.
Jan 28, 03:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 21:00 PST
Update - Our carrier partner will be performing scheduled maintenance impacting MMS services.

The maintenance is scheduled to begin Tuesday, January 27, 2026 at 9:00 PM PT and to finish January 28, 2026 by 3:00 AM PT. During the maintenance window, customers may experience intermittent latency impacting inbound (MO) and outbound (MT) MMS subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Jan 26, 02:11 PST
Scheduled - Our carrier partner will be performing scheduled maintenance impacting MMS services.

The maintenance is scheduled to begin Monday, January 26, 2026 at 9:00 PM PT and to finish January 27, 2026 by 3:00 AM PT. During the maintenance window, customers may experience intermittent latency impacting inbound (MO) and outbound (MT) MMS subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Jan 13, 06:09 PST
Jan 27, 2026
Mobile Carrier Incident - AT&T 10Dlc Delay
Resolved - This incident has been resolved.
Jan 27, 06:04 PST
Investigating - There is a carrier-side incident currently impacting Aerialink 10DLC services.

Customers may experience minor delay impacting via 10DLC with AT&T.

The cause of this issue is under investigation at this time.

Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.
Jan 25, 23:35 PST
Emergency Carrier Maintenance - Small U.S. carriers SMS
Completed - The scheduled maintenance has been completed.
Jan 27, 05:19 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 02:00 PST
Scheduled - Small U.S. carriers will be performing emergency maintenance impacting SMS services.

The maintenance is scheduled to begin Tuesday, January 27, 2026 at 2:00 AM PT and to finish January 29, 2026 by 4:00 AM PT. During the maintenance window, customers may experience message latency impacting inbound (MO) and outbound (MT) SMS via with these small U.S. carriers' subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Jan 24, 10:16 PST
Scheduled Carrier Maintenance - T-Mobile SMS
Completed - The scheduled maintenance has been completed.
Jan 27, 04:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 20:00 PST
Scheduled - T-Mobile will be performing scheduled maintenance impacting SMS services.

The maintenance is scheduled to begin Monday, January 26, 2026 at 8:00 PM PT and to finish January 0, 1900 by 12:00 AM PT. During the maintenance window, customers may experience impacting SMS via with T-Mobile subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Jan 20, 17:53 PST
Jan 26, 2026
Scheduled Carrier Maintenance - SMS Singapore
Completed - The scheduled maintenance has been completed.
Jan 26, 13:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 10:00 PST
Scheduled - Our carrier partner will be performing scheduled maintenance impacting SMS services for Singapore.

The maintenance is scheduled to begin Monday, January 26, 2026 at 10:00 AM PT and to finish January 26, 2026 by 1:00 PM PT. During the maintenance window, customers may experience intermittent delivery receipt delay impacting inbound (MO) and outbound (MT) SMS subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Jan 26, 05:57 PST
Jan 25, 2026
Jan 24, 2026

No incidents reported.

Jan 23, 2026
Mobile Carrier Incident - Google voice and Small U.S. carriers Short Code (Route 1) SMS Latency
Resolved - This incident has been resolved.
Jan 23, 09:25 PST
Investigating - There is a carrier-side incident currently impacting short code (route 1) SMS services.

Customers may experience intermittent latency impacting outbound (MT) SMS via short code (route 1)Small U.S. carriers.

The cause of this issue is under investigation at this time.

Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.
Jan 23, 08:48 PST
Scheduled Carrier Maintenance - T-Mobile MMS
Completed - The scheduled maintenance has been completed.
Jan 23, 04:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 20:00 PST
Scheduled - T-Mobile will be performing scheduled maintenance impacting MMS services.

The maintenance is scheduled to begin Thursday, January 22, 2026 at 8:00 PM PT and to finish January 23, 2026 by 4:00 AM PT. During the maintenance window, customers may experience minor latency impacting MMS via with T-Mobile subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Jan 20, 18:04 PST
Scheduled Carrier Maintenance - MMS
Completed - The scheduled maintenance has been completed.
Jan 23, 03:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 21:00 PST
Scheduled - Our carrier partner will be performing scheduled maintenance impacting MMS services.

The maintenance is scheduled to begin Thursday, January 22, 2026 at 9:00 PM PT and to finish January 23, 2026 by 3:00 AM PT. During the maintenance window, customers may experience intermittent latency impacting inbound (MO) and outbound (MT) MMS subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Jan 13, 05:32 PST
Jan 22, 2026
Toll-Free SMS Latency
Resolved - This incident has been resolved
Jan 22, 19:09 PST
Investigating - There is an incident currently impacting our toll-free SMS services.

Customers may experience latency impacting outbound (MT) SMS via toll-free.

The cause of this issue is under investigation at this time.

Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.
Jan 22, 13:22 PST
Incoming Emails issue - North America
Resolved - This incident has been resolved
Jan 22, 19:08 PST
Investigating - Convey is aware of an ongoing Microsoft issue affecting incoming emails in the North America region, which may prevent some communications from reaching us. While this issue is being resolved, if your request is urgent, please contact Customer Support by phone at (866) 926-6839 for assistance.
Jan 22, 15:44 PST
AT&T 10Dlc SMS(MT) Latency
Resolved - This incident has been resolved.
Jan 22, 16:09 PST
Investigating - There is a carrier-side incident currently impacting 10DLC SMS services.

Customers may experience latency impacting outbound (MT) SMS via 10DLC with AT&T.

The cause of this issue is under investigation at this time.

Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.
Jan 22, 12:50 PST
Emergency Carrier Maintenance - Small U.S. carriers SMS & MMS
Completed - The scheduled maintenance has been completed.
Jan 22, 04:01 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 02:00 PST
Scheduled - Small U.S. carriers will be performing emergency maintenance impacting SMS and MMS services.

The maintenance is scheduled to begin Thursday, January 22, 2026 at 2:00 AM PT and to finish January 22, 2026 by 4:00 AM PT. During the maintenance window, customers may experience intermittent delivery delays impacting SMS and MMS via with these small U.S. carriers' subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Jan 19, 09:02 PST
Scheduled Carrier Maintenance - T-Mobile Short Code SMS & MMS
Completed - The scheduled maintenance has been completed.
Jan 22, 04:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 20:01 PST
Scheduled - T-Mobile will be performing scheduled maintenance impacting short code SMS and MMS services.

The maintenance is scheduled to begin Wednesday, January 21, 2026 at 8:00 PM PT and to finish January 22, 2026 by 4:00 AM PT. During the maintenance window, customers may experience minor delay impacting inbound (MO) and outbound (MT) SMS and MMS via short code with T-Mobile subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Jan 20, 17:38 PST
Scheduled Carrier Maintenance - Toll Free SMS & MMS
Completed - The scheduled maintenance has been completed.
Jan 22, 00:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 20:00 PST
Scheduled - Our carrier partner will be performing scheduled maintenance impacting toll-free SMS and MMS services for United States and Canada.

The maintenance is scheduled to begin Wednesday, January 21, 2026 at 8:00 PM PT and to finish January 22, 2026 by 12:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS and MMS messaging via toll-free subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Dec 18, 00:22 PST
Jan 21, 2026
Emergency Carrier Maintenance - Small U.S. carriers SMS
Completed - The scheduled maintenance has been completed.
Jan 21, 00:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 20:00 PST
Scheduled - Small U.S. carriers will be performing emergency maintenance impacting SMS services.

The maintenance is scheduled to begin Tuesday, January 20, 2026 at 8:00 PM PT and to finish January 21, 2026 by 12:00 AM PT. During the maintenance window, customers may experience minor latency impacting SMS via with these small U.S. carriers' subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Jan 19, 07:51 PST
Jan 20, 2026
Scheduled Partner Maintenance - Aerialink Number Lookup Service
Completed - The scheduled maintenance has been completed.
Jan 20, 06:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 21:00 PST
Scheduled - Our carrier partner will be performing scheduled maintenance impacting Aerialink Number Lookup service.

The maintenance is scheduled to begin Monday, January 19, 2026 at 9:00 PM PT and to finish January 20, 2026 by 6:30 AM PT. During the maintenance window, customers may experience intermittent connection issues when using number lookup service via Aerialink .

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Jan 6, 01:13 PST
Scheduled Carrier Maintenance - Small U.S. carriers Toll Free SMS & MMS
Completed - The scheduled maintenance has been completed.
Jan 20, 04:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 02:00 PST
Scheduled - Small U.S. carriers will be performing scheduled maintenance impacting toll-free SMS and MMS services.

The maintenance is scheduled to begin Tuesday, January 20, 2026 at 2:00 AM PT and to finish January 20, 2026 by 4:00 AM PT. During the maintenance window, customers may experience intermittent delivery delays impacting inbound (MO) and outbound (MT) SMS and MMS via toll-free with these small U.S. carriers' subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Jan 19, 10:34 PST
Aerialink Planned Maintenance
Completed - The scheduled maintenance has been completed.
Jan 20, 01:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 23:00 PST
Scheduled - Aerialink engineers will be performing a planned maintenance on January 19th at midnight CT:

Planned Start: 01/20/2026 01:00 am CST
Planned End: 01/20/2026 03:00 am CST

During this period of time, customers may experience elevated HTTP 400s authentication errors and invalid source address errors. For SMPP connections, the ESME may reject messages. Inbound message (MO) and DLR delivery delays are expected, as well as some failures.

Please contact the Convey Help Desk with any questions.
Jan 19, 10:51 PST
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