Aerialink Status

Aerialink

Scheduled Carrier Maintenance - SMS Singapore - MobileOne

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 2026 - 11:00 PDT

Scheduled - Our carrier partner will be performing scheduled maintenance impacting SMS services for Singapore.

The maintenance is scheduled to begin Monday, March 30, 2026 at 11:00 AM PT and to finish March 30, 2026 by 2:00 PM PT.

During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS subscribers via Mobileone .

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions
Mar 30, 2026 11:00-14:00 PDT

About This Site

Aerialink of Message Broadcast's network customer status site. Additional monitored metrics that not shown here can be accessed at: http://uptime.aerialink.net

API v3.4 - SMPP Operational

API v5 - HTTPS Operational

Message Delivery Under Maintenance

RCS Services Operational

Platform Management Portal Operational

10DLC Registration Services Operational

10DLC Registration Portal Operational

Conversations (Engine and Portal) Operational

Messenger Engine Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Scheduled Carrier Maintenance - 3 - Ireland All Sender Types SMS Mar `30`, `2026` `14:00`-`23:00` PDT

3 - Ireland carrier will be performing scheduled maintenance impacting all sender types SMS services for Ireland.

The maintenance is scheduled to begin Monday, March 30, 2026 at 2:00 PM PT and to finish March 30, 2026 by 11:00 PM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS via all sender types with 3 - Ireland subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Posted on Mar 27, 2026 - 03:07 PDT

Scheduled Carrier Maintenance - T-Mobile Short Code SMS & MMS Mar `30`, `2026` `19:00` - Mar `31`, `2026` `05:00` PDT

Update - The previously shared maintenance window had an incorrect start time.

The maintenance is scheduled to begin at 7:00 PM PT on March 30, 2026 (not 7:00 AM PT) and is expected to complete by 5:00 AM PT on March 31, 2026.

We apologize for any confusion caused. All other details regarding the maintenance and potential impact remain unchanged.
Mar 30, 2026 - 06:41 PDT

Scheduled - T-Mobile will be performing scheduled maintenance impacting short code (route 1 & route 2) SMS and MMS services.

The maintenance is scheduled to begin Monday, March 30, 2026 at 7:00 PM PT and to finish March 31, 2026 by 5:00 AM PT.

During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS and MMS via short code (route 1 & route 2) with T-Mobile subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Mar 30, 2026 - 05:15 PDT

Scheduled Carrier Maintenance - Small U.S. carriers Short Code (Route 1) SMS Mar `30`, `2026` `21:00` - Mar `31`, `2026` `03:00` PDT

Small U.S. carriers will be performing scheduled maintenance impacting short code (route 1) SMS services.

The maintenance is scheduled to begin Monday, March 30, 2026 at 9:00 PM PT and to finish March 31, 2026 by 3:00 AM PT. During the maintenance window, customers may experience intermittent latency impacting inbound (MO) and outbound (MT) SMS via short code (route 1) with these small U.S. carriers' subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Posted on Mar 26, 2026 - 01:10 PDT

Scheduled Carrier Maintenance - Small U.S. carriers Toll Free SMS Mar `30`, `2026` `21:00` - Mar `31`, `2026` `03:00` PDT

Small U.S. carriers will be performing scheduled maintenance impacting toll-free SMS services.

The maintenance is scheduled to begin Monday, March 30, 2026 at 09:00 PM PT and to finish March 31, 2026 by 3:00 AM PT. During the maintenance window, customers may experience intermittent delivery delays impacting inbound (MO) and outbound (MT) SMS via toll-free with these small U.S. carriers' subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Posted on Mar 27, 2026 - 03:06 PDT

Scheduled Carrier Partner Maintenance - Short Code SMS & MMS Mar `31`, `2026` `02:00`-`04:00` PDT

A short code carrier partner will be performing scheduled maintenance impacting short code (route 1 & route 2) SMS and MMS services.

The maintenance is scheduled to begin Tuesday, March 31, 2026 at 2:00 AM PT and to finish March 31, 2026 by 4:00 AM PT. During the maintenance window, customers may experience intermittent delivery delays impacting inbound (MO) SMS and MMS messaging via short code (route 1 & route 2).

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Posted on Mar 25, 2026 - 23:13 PDT

Scheduled Carrier Maintenance - Verizon Toll Free SMS Mar `31`, `2026` `21:00` - Apr `1`, `2026` `03:00` PDT

Verizon will be performing scheduled maintenance impacting toll-free SMS services.

The maintenance is scheduled to begin Tuesday, March 31, 2026 at 9:00 PM PT and to finish April 1, 2026 by 3:00 AM PT. During the maintenance window, customers may experience intermittent delivery delays impacting inbound (MO) and outbound (MT) SMS via toll-free with Verizon subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Posted on Mar 27, 2026 - 03:13 PDT

Scheduled Carrier Partner Maintenance - Aerialink 10DLC SMS Mar `31`, `2026` `22:00` - Apr `1`, `2026` `05:00` PDT

A 10DLC carrier partner will be performing scheduled maintenance impacting 10DLC SMS services.

The maintenance is scheduled to begin Tuesday, March 31, 2026 at 10:00 PM PT and to finish April 1, 2026 by 5:00 AM PT. During the maintenance window, customers may experience intermittent latency impacting inbound (MO) and outbound (MT) SMS messaging via 10DLC.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Posted on Mar 27, 2026 - 03:15 PDT

Scheduled Carrier Partner Maintenance - Toll Free SMS Apr `1`, `2026` `20:00` - Apr `2`, `2026` `00:00` PDT

A toll-free carrier partner will be performing scheduled maintenance impacting toll-free SMS services.

The maintenance is scheduled to begin Wednesday, April 1, 2026 at 8:00 PM PT and to finish April 2, 2026 by 12:00 AM PT. During the maintenance window, customers may experience intermittent delivery delays impacting inbound (MO) and outbound (MT) SMS messaging via toll-free.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Posted on Mar 19, 2026 - 18:59 PDT

Scheduled Carrier Maintenance - Small U.S. carriers Toll Free SMS & Short Code (Route 1) SMS Apr `1`, `2026` `21:00` - Apr `2`, `2026` `03:00` PDT

Small U.S. carriers will be performing scheduled maintenance impacting short code (route 1) SMS services.

The maintenance is scheduled to begin Wednesday, April 1, 2026 at 9:00 PM PT and to finish April 2, 2026 by 3:00 AM PT. During the maintenance window, customers may experience intermittent latency impacting inbound (MO) and outbound (MT) SMS via short code (route 1) and toll-free with these small U.S. carriers' subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Posted on Mar 27, 2026 - 03:20 PDT

Scheduled Carrier Partner Maintenance - Short Code MMS - United States, Canada, and Australia Apr `2`, `2026` `01:00`-`04:00` PDT

A short code carrier partner will be performing scheduled maintenance impacting short code (route 2) MMS services for United States, Canada, and Australia.

The maintenance is scheduled to begin Thursday, April 2, 2026 at 1:00 AM PT and to finish April 2, 2026 by 4:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) MMS messaging via short code (route 2) for United States, Canada, and Australia.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Posted on Mar 26, 2026 - 00:34 PDT

Scheduled Carrier Maintenance - Verizon Short Code (Route 2) & Toll Free SMS Apr `3`, `2026` `01:00`-`07:00` PDT

Update - We will be undergoing scheduled maintenance during this time.
Mar 27, 2026 - 03:28 PDT

Scheduled - Verizon will be performing scheduled maintenance impacting short code (route 2) and toll-Free SMS services.

The maintenance is scheduled to begin Friday, April 3, 2026 at 1:00 AM PT and to finish April 3, 2026 by 7:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS via short code (route 2) and toll-free with Verizon subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Mar 27, 2026 - 01:17 PDT

Scheduled Carrier Partner Maintenance - Aerialink 10DLC SMS Apr `6`, `2026` `21:00` - Apr `7`, `2026` `03:00` PDT

A 10DLC carrier partner will be performing scheduled maintenance impacting 10DLC SMS services.

The maintenance is scheduled to begin Monday, April 6, 2026 at 9:00 PM PT and to finish April 7, 2026 by 3:00 AM PT. During the maintenance window, customers may experience intermittent connections impacting inbound (MO) and outbound (MT) SMS messaging via 10DLC.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Posted on Mar 27, 2026 - 03:26 PDT

Scheduled Carrier Partner Maintenance - Aerialink 10DLC SMS Apr `7`, `2026` `21:00` - Apr `8`, `2026` `02:00` PDT

A 10DLC carrier partner will be performing scheduled maintenance impacting 10DLC SMS services.

The maintenance is scheduled to begin Tuesday, April 7, 2026 at 9:00 PM PT and to finish April 8, 2026 by 3:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS messaging via 10DLC.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Posted on Mar 27, 2026 - 03:36 PDT

Scheduled Carrier Partner Maintenance -Toll Free SMS - United States and Canada Apr `8`, `2026` `20:00` - Apr `9`, `2026` `00:00` PDT

A toll-free carrier partner will be performing scheduled maintenance impacting toll-free SMS services for United States and Canada.

The maintenance is scheduled to begin Wednesday, April 8, 2026 at 8:00 PM PT and to finish April 9, 2026 by 12:00 AM PT. During the maintenance window, customers may experience intermittent delivery delays impacting inbound (MO) and outbound (MT) SMS messaging via toll-free for United States and Canada.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Posted on Mar 19, 2026 - 19:10 PDT

Scheduled Carrier Partner Maintenance - Aerialink 10DLC SMS Apr `9`, `2026` `21:00` - Apr `10`, `2026` `03:00` PDT

A 10DLC carrier partner will be performing scheduled maintenance impacting 10DLC SMS services.

The maintenance is scheduled to begin Thursday, April 9, 2026 at 9:00 PM PT and to finish April 10, 2026 by 3:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS messaging via 10DLC.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Posted on Mar 27, 2026 - 03:15 PDT

Scheduled Carrier Partner Maintenance - Aerialink 10DLC SMS Apr `12`, `2026` `21:00` - Apr `13`, `2026` `03:00` PDT

A 10DLC carrier partner will be performing scheduled maintenance impacting 10DLC SMS services.

The maintenance is scheduled to begin Sunday, April 12, 2026 at 9:00 PM PT and to finish April 13, 2026 by 3:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS messaging via 10DLC.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Posted on Mar 27, 2026 - 03:38 PDT

Scheduled Carrier Partner Maintenance - Toll Free SMS - United States and Canada Apr `15`, `2026` `20:00` - Apr `16`, `2026` `00:00` PDT

A toll-free carrier partner will be performing scheduled maintenance impacting toll-free SMS services for United States and Canada.

The maintenance is scheduled to begin Wednesday, April 15, 2026 at 8:00 PM PT and to finish April 16, 2026 by 12:00 AM PT. During the maintenance window, customers may experience intermittent delivery delays impacting inbound (MO) and outbound (MT) SMS messaging via toll-free for United States and Canada.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Posted on Mar 19, 2026 - 19:07 PDT

Scheduled Carrier Partner Maintenance - Toll Free SMS - United States and Canada Apr `22`, `2026` `20:00` - Apr `23`, `2026` `00:00` PDT

A toll-free carrier partner will be performing scheduled maintenance impacting toll-free SMS services for United States and Canada.

The maintenance is scheduled to begin Wednesday, April 22, 2026 at 8:00 PM PT and to finish April 23, 2026 by 12:00 AM PT. During the maintenance window, customers may experience intermittent delivery delays impacting inbound (MO) and outbound (MT) SMS messaging via toll-free for United States and Canada.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Posted on Mar 19, 2026 - 19:04 PDT

Scheduled Carrier Partner Maintenance - Toll Free SMS - United States and Canada Apr `29`, `2026` `20:00` - Apr `30`, `2026` `00:00` PDT

A toll-free carrier partner will be performing scheduled maintenance impacting toll-free SMS services for United States and Canada.

The maintenance is scheduled to begin Wednesday, April 29, 2026 at 8:00 PM PT and to finish April 30, 2026 by 12:00 AM PT. During the maintenance window, customers may experience intermittent delivery delays impacting inbound (MO) and outbound (MT) SMS messaging via toll-free for United States and Canada.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Posted on Mar 19, 2026 - 19:21 PDT

Past Incidents

Mar 30, 2026

Scheduled Carrier Maintenance - T-Mobile Short Code (Route 2) SMS & MMS

Completed - The scheduled maintenance has been completed.
Mar 30, 05:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 20:14 PDT

Scheduled - T-Mobile will be performing scheduled maintenance impacting short code (route 2) SMS and MMS services.

The maintenance is scheduled to begin Sunday, March 29, 2026 at 8:00 PM PT and to finish March 30, 2026 by 5:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS and MMS via short code (route 2) with T-Mobile subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Mar 29, 20:13 PDT

Emergency Carrier Maintenance - T-Mobile Short Code (Route 1) SMS

Completed - The scheduled maintenance has been completed.
Mar 30, 05:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 20:00 PDT

Scheduled - T-Mobile will be performing emergency maintenance impacting short code (route 1) SMS services.

The maintenance is scheduled to begin Sunday, March 29, 2026 at 8:00 PM PT and to finish March 30, 2026 by 5:00 AM PT. During the maintenance window, customers may experience minor latency impacting inbound (MO) and outbound (MT) SMS via short code (route 1) with T-Mobile subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Mar 29, 19:58 PDT

Mar 29, 2026

Mar 28, 2026

No incidents reported.

Mar 27, 2026

Scheduled Carrier Maintenance - Verizon Toll Free SMS

Completed - The scheduled maintenance has been completed.
Mar 27, 00:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 20:00 PDT

Scheduled - Verizon will be performing scheduled maintenance impacting toll-free SMS services.

The maintenance is scheduled to begin Tuesday, March 26, 2026 at 8:00 PM PT and to finish March 27, 2026 by 00:00 AM PT. During the maintenance window, customers may experience intermittent delivery delays impacting inbound (MO) and outbound (MT) SMS via toll-free with Verizon subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Mar 25, 12:56 PDT

Mar 26, 2026

Scheduled Carrier Partner Maintenance - Short Code SMS & MMS

Completed - The scheduled maintenance has been completed.
Mar 26, 04:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 02:00 PDT

Scheduled - A short code carrier partner will be performing scheduled maintenance impacting short code (route 1 & route 2) SMS and MMS services.

The maintenance is scheduled to begin Thursday, March 26, 2026 at 2:00 AM PT and to finish March 26, 2026 by 4:00 AM PT. During the maintenance window, customers may experience intermittent delivery delays impacting inbound (MO) SMS and MMS messaging via short code (route 1 & route 2).

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Mar 25, 23:06 PDT

Scheduled Carrier Maintenance - T-Mobile Short Code (Route 2) SMS & MMS

Completed - The scheduled maintenance has been completed.
Mar 26, 04:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 20:00 PDT

Scheduled - T-Mobile will be performing scheduled maintenance impacting short code (route 2) SMS and MMS services.

The maintenance is scheduled to begin Wednesday, March 25, 2026 at 8:00 PM PT and to finish March 26, 2026 by 4:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS and MMS via short code (route 2) with T-Mobile subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Mar 25, 18:27 PDT

Emergency Carrier Maintenance - T-Mobile Short Code (Route 1) SMS

Completed - The scheduled maintenance has been completed.
Mar 26, 04:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 20:00 PDT

Scheduled - T-Mobile will be performing emergency maintenance impacting short code (route 1) SMS services.

The maintenance is scheduled to begin Wednesday, March 25, 2026 at 8:00 PM PT and to finish March 26, 2026 by 4:00 AM PT. During the maintenance window, customers may experience intermittent latency impacting inbound (MO) and outbound (MT) SMS via short code (route 1) with T-Mobile subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Mar 24, 17:55 PDT

Scheduled Carrier Maintenance - Toll Free SMS & MMS - US & CA

Completed - The scheduled maintenance has been completed.
Mar 26, 00:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 20:00 PDT

Scheduled - Our Carrier will be performing scheduled maintenance impacting toll-free SMS and MMS services for US and Canada. The maintenance is scheduled to begin 25 March 2026 at 20:00 PT and to finish 26 March 2026 at 00:00 PST. During the maintenance window, customers may experience intermittent delay or failures impacting inbound (MO) and outbound (MT) SMS and MMS via toll-free subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Feb 11, 18:42 PST

Mar 25, 2026

Carrier Partner Incident - T-Mobile Toll-Free MMS Delivery Delays

Resolved - Monitoring for the issue impacting Aerialink toll-free MMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time.

If you observe any continued or new issues, please contact the Convey Help Desk.
Mar 25, 12:52 PDT

Update - We are continuing to investigate this issue.
Mar 25, 09:39 PDT

Investigating - There is a carrier-partner incident currently impacting Aerialink toll-free MMS services.

Customers may experience intermittent delivery delays impacting inbound (MO) and outbound (MT) MMS via toll-free with T-Mobile.

The cause of this issue is under investigation at this time.

Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.
Mar 25, 09:39 PDT

Unplanned Carrier Partner Maintenance - Aerialink 10DLC SMS & MMS

Completed - The scheduled maintenance has been completed.
Mar 25, 04:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 21:57 PDT

Update - We will be undergoing scheduled maintenance during this time.
Mar 24, 21:56 PDT

Scheduled - A 10DLC carrier partner will be performing unplanned maintenance impacting 10DLC SMS and MMS services.

The maintenance is scheduled to begin Tuesday, March 24, 2026 at 8:00 PM PT and to finish March 25, 2026 by 4:00 AM PT. During the maintenance window, customers may experience intermittent delivery delays impacting inbound (MO) and outbound (MT) SMS and MMS messaging via 10DLC.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Mar 24, 21:56 PDT

Scheduled Carrier Maintenance - All US Carriers Toll-Free SMS

Completed - The scheduled maintenance has been completed.
Mar 25, 03:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 20:00 PDT

Scheduled - Small US Carriers will be performing scheduled maintenance impacting toll-free SMS services.

The maintenance is scheduled to begin Tuesday, March 24, 2026, at 08:00 PM PT and to finish on March 25, 2026, by 3:00 AM PT. During the maintenance window, customers may experience intermittent delivery delays impacting inbound (MO) and outbound (MT) SMS via toll-free with All US Carriers subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Mar 24, 17:44 PDT

Mar 24, 2026

Scheduled Carrier Maintenance - SaskTel Wireless Canada Toll Free SMS

Completed - The scheduled maintenance has been completed.
Mar 24, 05:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 23:01 PDT

Scheduled - SaskTel Wireless will be performing scheduled maintenance impacting toll-free SMS services for Canada.

The maintenance is scheduled to begin Monday, March 23, 2026 at 11:00 PM PT and to finish March 24, 2026 by 5:00 AM PT. During the maintenance window, customers may experience intermittent delivery delays impacting inbound (MO) and outbound (MT) SMS via toll-free with SaskTel Wireless subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Mar 23, 07:44 PDT

Carrier Maintenance - Small U.S. carriers SMS

Completed - The scheduled maintenance has been completed.
Mar 24, 04:28 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 02:28 PDT

Scheduled - Small U.S. carriers will be performing planned maintenance impacting SMS services.

The maintenance is scheduled to begin Tuesday, March 24, 2026 at 02:00 AM PT and to finish March 24, 2026 by 04:00 AM PT.

During the maintenance window, customers may experience intermittent latency impacting inbound (MO) and outbound (MT) SMS via small U.S. carriers' subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Mar 24, 02:27 PDT

Scheduled Carrier Maintenance - T-Mobile Short Code and 10DLC SMS & MMS

Completed - The scheduled maintenance has been completed.
Mar 24, 04:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 20:00 PDT

Scheduled - T-Mobile will be performing scheduled maintenance impacting short code SMS and MMS services.

The maintenance is scheduled to begin Sunday, March 22, 2026 at 8:00 PM PT and to finish March 23, 2026 by 4:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS and MMS via short code with T-Mobile subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Mar 21, 06:03 PDT

Scheduled Carrier Maintenance - ClearSky Short Code SMS & MMS

Completed - The scheduled maintenance has been completed.
Mar 24, 04:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 02:00 PDT

Scheduled - ClearSky will be performing scheduled maintenance impacting short code SMS and MMS services.

The maintenance is scheduled to begin Tuesday, March 24, 2026 at 2:00 AM PT and to finish March 24, 2026 by 4:00 AM PT. During the maintenance window, customers may experience intermittent delivery delays impacting inbound (MO) SMS and MMS via short code.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Mar 19, 17:31 PDT

Scheduled Carrier Partner Maintenance - Small U.S. carriers Toll Free SMS

Completed - The scheduled maintenance has been completed.
Mar 24, 03:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 01:00 PDT

Scheduled - A toll-free carrier partner will be performing scheduled maintenance impacting Small U.S. carriers toll-free SMS services.

The maintenance is scheduled to begin Tuesday, March 24, 2026 at 1:00 AM PT and to finish March 24, 2026 by 3:00 AM PT. During the maintenance window, customers may experience intermittent delivery delays impacting Small U.S. carriers inbound (MO) and outbound (MT) SMS messaging via toll-free.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Mar 20, 11:32 PDT

Mar 23, 2026

Emergency Carrier Partner Maintenance - Short Code SMS

Completed - The scheduled maintenance has been completed.
Mar 23, 23:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 21:00 PDT

Scheduled - A short code carrier partner will be performing emergency maintenance impacting short code SMS services.

The maintenance is scheduled to begin Monday, March 23, 2026 at 9:00 PM PT and to finish March 23, 2026 by 11:00 PM PT. During the maintenance window, customers may experience intermittent latency impacting inbound (MO) and outbound (MT) SMS messaging via short code.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Mar 23, 20:43 PDT

Scheduled Carrier Maintenance -3-Ireland all sender types SMS

Completed - The scheduled maintenance has been completed.
Mar 23, 23:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 15:00 PDT

Scheduled - 3-Ireland will be performing scheduled maintenance impacting all sender types SMS services for Ireland.

The maintenance is scheduled to begin Monday, March 23, 2026 at 3:00 PM PT and to finish March 23, 2026 by 11:00 PM PT. During the maintenance window, customers may experience delay impacting inbound (MO) and outbound (MT) SMS via all sender types with 3-Ireland subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Mar 15, 07:52 PDT

Carrier Partner Incident - 10Dlc SMS & MMS Latency

Resolved - The issue impacting Aerialink 10DLC SMS and MMS services for international numbers has concluded and confirmed that previously impacted services have been restored to pre-incident health.

The issue is resolved at this time. If you observe any continued or new issues, please contact the Convey Help Desk.
Mar 23, 08:03 PDT

Update - We are continuing to investigate the issue impacting Aerialink 10DLC SMS and MMS services for international numbers.

Customers may experience intermittent latency impacting inbound (MO) and outbound (MT) SMS and MMS via 10DLC .

Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.
Mar 23, 07:26 PDT

Update - We are continuing to investigate the issue impacting Aerialink 10DLC SMS and MMS services for international numbers. Customers may experience intermittent latency impacting inbound (MO) and outbound (MT) SMS and MMS via 10DLC .

Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.
Mar 23, 04:51 PDT

Update - The carrier partner incident impacting Aerialink 10DLC SMS and MMS services for international numbers is currently under investigation by carrier partner teams.

Customers may experience intermittent latency impacting inbound (MO) and outbound (MT) SMS and MMS via 10DLC .

Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.
Mar 23, 03:38 PDT

Investigating - There is a carrier-partner incident currently impacting Aerialink 10DLC SMS and MMS services for international numbers.

Customers may experience intermittent latency impacting inbound (MO) and outbound (MT) SMS and MMS via 10DLC .

The cause of this issue is under investigation at this time.

Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.
Mar 23, 00:35 PDT

Emergency Carrier Maintenance - T-Mobile Short Code SMS

Completed - The scheduled maintenance has been completed.
Mar 23, 04:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 20:56 PDT

Scheduled - T-Mobile will be performing emergency maintenance impacting short code SMS services.

The maintenance is scheduled to begin Sunday, March 22, 2026 at 8:00 PM PT and to finish March 23, 2026 by 4:00 AM PT. During the maintenance window, customers may experience intermittent latency impacting inbound (MO) and outbound (MT) SMS via short code with T-Mobile subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Mar 22, 20:55 PDT

Vendor Incident - SMS Gateway Outage – US

Resolved - The issue impacting Aerialink SMS services SMS(MT) has concluded and confirmed that previously impacted services have been restored to pre-incident health.

The issue is resolved at this time. If you observe any continued or new issues, please contact the Convey Help Desk.
Mar 23, 03:33 PDT

Investigating - There is a SMS Gateway provider incident currently impacting Aerialink SMS services.

Customers may experience latency impacting SMS(MT).

The cause of this issue is under investigation at this time.

We are working with our carrier partner to restore the services. We will keep you posted on the progress.

Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.
Mar 23, 02:02 PDT

Mar 22, 2026

Mar 21, 2026

No incidents reported.

Mar 20, 2026

Scheduled Carrier Partner Maintenance -10DLC SMS & MMS

Completed - The scheduled maintenance has been completed.
Mar 20, 03:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 19:00 PDT

Scheduled - A 10DLC carrier partner will be performing scheduled maintenance impacting 10DLC SMS and MMS services.

The maintenance is scheduled to begin Thursday, March 19, 2026 at 7:00 PM PT and to finish March 20, 2026 by 3:00 AM PT. During the maintenance window, customers may experience intermittent delivery delays impacting inbound (MO) and outbound (MT) SMS and MMS messaging via 10DLC.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Mar 19, 07:46 PDT

Mar 19, 2026

Emergency Carrier Maintenance - Small U.S. carriers SMS

Completed - The scheduled maintenance has been completed.
Mar 19, 00:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 22:00 PDT

Scheduled - Small U.S. carriers will be performing emergency maintenance impacting SMS services.

The maintenance is scheduled to begin Tuesday, March 17, 2026 at 10:00 PM PT and to finish March 18, 2026 by 12:00 AM PT. During the maintenance window, customers may experience intermittent latency impacting inbound (MO) and outbound (MT) SMS via with these small U.S. carriers' subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Mar 11, 18:11 PDT

Scheduled Carrier Maintenance - Toll Free SMS & MMS - US & CA

Completed - The scheduled maintenance has been completed.
Mar 19, 00:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 20:00 PDT

Scheduled - Our Carrier will be performing scheduled maintenance impacting toll-free SMS and MMS services for US and Canada. The maintenance is scheduled to begin 18 March 2026 at 20:00 PDT and to finish 19 March 2026 at 00:00 PDT. During the maintenance window, customers may experience intermittent delay or failures impacting inbound (MO) and outbound (MT) SMS and MMS via toll-free subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Feb 11, 18:54 PST

Mar 18, 2026

Unplanned Carrier Maintenance - 10DLC Registration & Provisioning

Completed - The scheduled maintenance has been completed.
Mar 18, 05:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 00:00 PDT

Scheduled - A 10DLC carrier partner will be performing unplanned maintenance impacting 10DLC registration & provisioning services.

The maintenance is scheduled to begin Wednesday, March 18, 2026 at 12:00 AM PT and to finish March 18, 2026 by 5:30 AM PT. During the maintenance window, customers may experience minor delay impacting registration & provisioning via 10DLC with subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Mar 17, 18:49 PDT

Unplanned Carrier Maintenance - AT&T 10DLC SMS & MMS

Completed - The scheduled maintenance has been completed.
Mar 18, 05:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 00:00 PDT

Scheduled - AT&T will be performing unplanned maintenance impacting 10DLC SMS and MMS services.

The maintenance is scheduled to begin Wednesday, March 18, 2026 at 12:00 AM PT and to finish March 18, 2026 by 5:30 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS and MMS via 10DLC with AT&T subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Mar 17, 18:38 PDT

Mar 17, 2026

Scheduled Carrier Maintenance - Small U.S. carriers Toll Free SMS

Completed - The scheduled maintenance has been completed.
Mar 17, 23:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 21:00 PDT

Scheduled - Small U.S. carriers will be performing scheduled maintenance, impacting toll-free SMS services.

The maintenance is scheduled to begin Tuesday, March 17, 2026 at 9:00 PM PT and to finish March 17, 2026 by 11:00 PM PT. During the maintenance window, customers may experience minor delivery delays impacting inbound (MO) and outbound (MT) SMS via toll-free with these small U.S. carriers' subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Mar 16, 09:17 PDT

Scheduled Carrier Partner Maintenance - Aerialink SMS - {United Kingdom}

Completed - The scheduled maintenance has been completed.
Mar 17, 22:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 14:00 PDT

Scheduled - A carrier partner will be performing scheduled maintenance impacting SMS services for {United Kingdom}.

The maintenance is scheduled to begin Tuesday, March 17, 2026 at 2:00 PM PT and to finish March 17, 2026 by 10:00 PM PT. During the maintenance window, customers may experience intermittent non-delivery impacting inbound (MO) and outbound (MT) SMS messaging via for {United Kingdom}.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Mar 16, 05:05 PDT

Scheduled Carrier Partner Maintenance - 10DLC Registration & Provisioning

Completed - The scheduled maintenance has been completed.
Mar 17, 05:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 21:00 PDT

Scheduled - A 10DLC carrier partner will be performing scheduled maintenance impacting 10DLC registration & provisioning services.

The maintenance is scheduled to begin Monday, March 16, 2026 at 9:00 PM PT and to finish March 17, 2026 by 5:00 AM PT.

During the maintenance window, customers may experience minor delay impacting registration & provisioning services via 10DLC.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Mar 9, 07:36 PDT

Emergency Carrier Partner Maintenance - Short Code SMS - Delivery Receipt Loss

Completed - The scheduled maintenance has been completed.
Mar 17, 01:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 21:21 PDT

Scheduled - A short code carrier partner will be performing emergency maintenance impacting short code SMS services.

The maintenance is scheduled to begin Monday, March 16, 2026 at 9:21 PM PT and to finish March 17, 2026 by 1:00 AM PT. During the maintenance window, customers may experience intermittent delivery receipt loss impacting inbound (MO) and outbound (MT) SMS messaging via short code.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Mar 16, 20:56 PDT

Mar 16, 2026

Scheduled Carrier Maintenance - T-Mobile Short Code (Route 1) SMS

Completed - The scheduled maintenance has been completed.
Mar 16, 04:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 20:00 PDT

Scheduled - T-Mobile will be performing scheduled maintenance impacting short code (route 1) SMS services.

The maintenance is scheduled to begin Sunday, March 15, 2026 at 8:00 PM PT and to finish March 16, 2026 by 4:00 AM PT. During the maintenance window, customers may experience minor latency impacting inbound (MO) and outbound (MT) SMS via short code (route 1) with T-Mobile subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Mar 13, 18:13 PDT

Aerialink

About This Site

Scheduled Maintenance

Scheduled Carrier Maintenance - 3 - Ireland All Sender Types SMS Mar 30, 2026 14:00-23:00 PDT

Scheduled Carrier Maintenance - T-Mobile Short Code SMS & MMS Mar 30, 2026 19:00 - Mar 31, 2026 05:00 PDT

Scheduled Carrier Maintenance - Small U.S. carriers Short Code (Route 1) SMS Mar 30, 2026 21:00 - Mar 31, 2026 03:00 PDT

Scheduled Carrier Maintenance - Small U.S. carriers Toll Free SMS Mar 30, 2026 21:00 - Mar 31, 2026 03:00 PDT

Scheduled Carrier Partner Maintenance - Short Code SMS & MMS Mar 31, 2026 02:00-04:00 PDT

Scheduled Carrier Maintenance - Verizon Toll Free SMS Mar 31, 2026 21:00 - Apr 1, 2026 03:00 PDT

Scheduled Carrier Partner Maintenance - Aerialink 10DLC SMS Mar 31, 2026 22:00 - Apr 1, 2026 05:00 PDT

Scheduled Carrier Partner Maintenance - Toll Free SMS Apr 1, 2026 20:00 - Apr 2, 2026 00:00 PDT

Scheduled Carrier Maintenance - Small U.S. carriers Toll Free SMS & Short Code (Route 1) SMS Apr 1, 2026 21:00 - Apr 2, 2026 03:00 PDT

Scheduled Carrier Partner Maintenance - Short Code MMS - United States, Canada, and Australia Apr 2, 2026 01:00-04:00 PDT

Scheduled Carrier Maintenance - Verizon Short Code (Route 2) & Toll Free SMS Apr 3, 2026 01:00-07:00 PDT

Scheduled Carrier Partner Maintenance - Aerialink 10DLC SMS Apr 6, 2026 21:00 - Apr 7, 2026 03:00 PDT

Scheduled Carrier Partner Maintenance - Aerialink 10DLC SMS Apr 7, 2026 21:00 - Apr 8, 2026 02:00 PDT

Scheduled Carrier Partner Maintenance -Toll Free SMS - United States and Canada Apr 8, 2026 20:00 - Apr 9, 2026 00:00 PDT

Scheduled Carrier Partner Maintenance - Aerialink 10DLC SMS Apr 9, 2026 21:00 - Apr 10, 2026 03:00 PDT

Scheduled Carrier Partner Maintenance - Aerialink 10DLC SMS Apr 12, 2026 21:00 - Apr 13, 2026 03:00 PDT

Scheduled Carrier Partner Maintenance - Toll Free SMS - United States and Canada Apr 15, 2026 20:00 - Apr 16, 2026 00:00 PDT

Scheduled Carrier Partner Maintenance - Toll Free SMS - United States and Canada Apr 22, 2026 20:00 - Apr 23, 2026 00:00 PDT

Scheduled Carrier Partner Maintenance - Toll Free SMS - United States and Canada Apr 29, 2026 20:00 - Apr 30, 2026 00:00 PDT

Past Incidents

Scheduled Carrier Maintenance - 3 - Ireland All Sender Types SMS Mar `30`, `2026` `14:00`-`23:00` PDT

Scheduled Carrier Maintenance - T-Mobile Short Code SMS & MMS Mar `30`, `2026` `19:00` - Mar `31`, `2026` `05:00` PDT

Scheduled Carrier Maintenance - Small U.S. carriers Short Code (Route 1) SMS Mar `30`, `2026` `21:00` - Mar `31`, `2026` `03:00` PDT

Scheduled Carrier Maintenance - Small U.S. carriers Toll Free SMS Mar `30`, `2026` `21:00` - Mar `31`, `2026` `03:00` PDT

Scheduled Carrier Partner Maintenance - Short Code SMS & MMS Mar `31`, `2026` `02:00`-`04:00` PDT

Scheduled Carrier Maintenance - Verizon Toll Free SMS Mar `31`, `2026` `21:00` - Apr `1`, `2026` `03:00` PDT

Scheduled Carrier Partner Maintenance - Aerialink 10DLC SMS Mar `31`, `2026` `22:00` - Apr `1`, `2026` `05:00` PDT

Scheduled Carrier Partner Maintenance - Toll Free SMS Apr `1`, `2026` `20:00` - Apr `2`, `2026` `00:00` PDT

Scheduled Carrier Maintenance - Small U.S. carriers Toll Free SMS & Short Code (Route 1) SMS Apr `1`, `2026` `21:00` - Apr `2`, `2026` `03:00` PDT

Scheduled Carrier Partner Maintenance - Short Code MMS - United States, Canada, and Australia Apr `2`, `2026` `01:00`-`04:00` PDT

Scheduled Carrier Maintenance - Verizon Short Code (Route 2) & Toll Free SMS Apr `3`, `2026` `01:00`-`07:00` PDT

Scheduled Carrier Partner Maintenance - Aerialink 10DLC SMS Apr `6`, `2026` `21:00` - Apr `7`, `2026` `03:00` PDT

Scheduled Carrier Partner Maintenance - Aerialink 10DLC SMS Apr `7`, `2026` `21:00` - Apr `8`, `2026` `02:00` PDT

Scheduled Carrier Partner Maintenance -Toll Free SMS - United States and Canada Apr `8`, `2026` `20:00` - Apr `9`, `2026` `00:00` PDT

Scheduled Carrier Partner Maintenance - Aerialink 10DLC SMS Apr `9`, `2026` `21:00` - Apr `10`, `2026` `03:00` PDT

Scheduled Carrier Partner Maintenance - Aerialink 10DLC SMS Apr `12`, `2026` `21:00` - Apr `13`, `2026` `03:00` PDT

Scheduled Carrier Partner Maintenance - Toll Free SMS - United States and Canada Apr `15`, `2026` `20:00` - Apr `16`, `2026` `00:00` PDT

Scheduled Carrier Partner Maintenance - Toll Free SMS - United States and Canada Apr `22`, `2026` `20:00` - Apr `23`, `2026` `00:00` PDT

Scheduled Carrier Partner Maintenance - Toll Free SMS - United States and Canada Apr `29`, `2026` `20:00` - Apr `30`, `2026` `00:00` PDT