All Systems Operational

About This Site

Aerialink of Message Broadcast's network customer status site. Additional monitored metrics that not shown here can be accessed at: http://uptime.aerialink.net

API v3.4 - SMPP Operational
API v5 - HTTPS Operational
Message Delivery Operational
RCS Services Operational
Platform Management Portal Operational
10DLC Registration Services Operational
10DLC Registration Portal Operational
Conversations (Engine and Portal) Operational
Messenger Engine Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 20, 2026

No incidents reported today.

Jun 19, 2026

No incidents reported.

Jun 18, 2026
Carrier Partner Incident - Small U.S. carriers Short Code (Route 1) SMS Latency
Resolved - Monitoring for the issue impacting short code (route 1) SMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time.

If you observe any continued or new issues, please contact the Convey Help Desk.
Jun 18, 12:43 PDT
Investigating - There is a carrier-partner incident currently impacting short code (route 1) SMS services.

Customers may experience intermittent latency impacting outbound (MT) SMS via short code (route 1)Small U.S. carriers.

The cause of this issue is under investigation at this time.

Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.
Jun 18, 12:02 PDT
Carrier Partner Incident - Short Code (Route 1) MMS- US Cellular
Resolved - The issue impacting MMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health.

The issue is resolved at this time.

If you observe any continued or new issues, please contact the Convey Help Desk.
Jun 18, 10:11 PDT
Update - The carrier partner incident impacting short code (route 1) MMS services is currently under investigation by carrier partner teams.

Customers may experience intermittent failure impacting outbound (MT) MMS via short code (route 1) with US Cellular.

Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.
Jun 18, 05:15 PDT
Update - The carrier partner incident impacting short code (route 1) MMS services is currently under investigation by carrier partner teams.

Customers may experience intermittent failure impacting outbound (MT) MMS via short code (route 1) with US Cellular.

Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.
Jun 18, 00:02 PDT
Update - The carrier partner incident impacting short code (route 1) MMS services is currently under investigation by carrier partner teams.

Customers may experience intermittent failure impacting outbound (MT) MMS via short code (route 1) with US Cellular.

Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.
Jun 17, 20:29 PDT
Investigating - There is a carrier-partner incident currently impacting short code (route 1) MMS services.

Customers may experience intermittent failure impacting outbound (MT) MMS via short code (route 1) with US Cellular.

The cause of this issue is under investigation at this time.

Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.
Jun 17, 16:42 PDT
Scheduled Carrier Maintenance - Small U.S. carriers - Toll Free SMS
Completed - The scheduled maintenance has been completed.
Jun 18, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 02:00 PDT
Scheduled - Small U.S. carriers will be performing scheduled maintenance impacting toll-free SMS services.

The maintenance is scheduled to begin Thursday, June 18, 2026 at 02:00 AM PT and to finish June 18, 2026 by 04:00 AM PT.

During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS via toll-free with these small U.S. carriers' subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Jun 16, 15:51 PDT
Scheduled Carrier Partner Maintenance - Toll Free SMS & MMS - United Sates and Canada
Completed - The scheduled maintenance has been completed.
Jun 18, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 20:00 PDT
Scheduled - A toll-free carrier partner will be performing scheduled maintenance impacting toll-free SMS and MMS services for United States and Canada.

The maintenance is scheduled to begin Wednesday, June 17, 2026 at 8:00 PM PT and to finish June 18, 2026 by 12:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS and MMS messaging via toll-free for United States and Canada.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Jun 17, 17:21 PDT
Jun 17, 2026
Carrier Partner Incident - Verizon Short Code (Route 1) MMS Intermittent Failure
Resolved - Monitoring for the issue impacting short code (route 1) MMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time.

If you observe any continued or new issues, please contact the Convey Help Desk.
Jun 17, 15:07 PDT
Investigating - There is a carrier-partner incident currently impacting short code (route 1) MMS services.

Customers may experience intermittent failure impacting outbound (MT) MMS via short code (route 1) with Verizon.

The cause of this issue is under investigation at this time.

Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.
Jun 17, 14:11 PDT
Scheduled Carrier Maintenance - AT&T Toll Free SMS & MMS
Completed - The scheduled maintenance has been completed.
Jun 17, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 18:00 PDT
Scheduled - AT&T will be performing scheduled maintenance impacting toll-free SMS and MMS services.

The maintenance is scheduled to begin Tuesday, June 16, 2026 at 6:00 PM PT and to finish June 17, 2026 by 2:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS and MMS via toll-free with AT&T subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Jun 16, 14:05 PDT
Jun 16, 2026
Scheduled Carrier Maintenance - AT&T Short Code (Route 1 & Route 2) SMS
Completed - The scheduled maintenance has been completed.
Jun 16, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 20:01 PDT
Scheduled - AT&T will be performing scheduled maintenance impacting short code (route 1 & route 2) SMS services.

The maintenance is scheduled to begin Monday, June 15, 2026 at 8:00 PM PT and to finish June 16, 2026 by 12:00 AM PT. During the maintenance window, customers may experience intermittent latency impacting inbound (MO) and outbound (MT) SMS via short code (route 1 & route 2) with AT&T subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Jun 15, 00:54 PDT
Scheduled Carrier Maintenance - AT&T Toll Free SMS
Completed - The scheduled maintenance has been completed.
Jun 16, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 20:00 PDT
Scheduled - AT&T will be performing scheduled maintenance impacting toll-free SMS services.

The maintenance is scheduled to begin Monday, June 15, 2026 at 8:00 PM PT and to finish June 16, 2026 by 12:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS via toll-free with AT&T subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Jun 15, 01:18 PDT
Jun 15, 2026
Emergency Carrier Maintenance - all sender types (Route 1) SMS Delivery Receipts
Completed - The scheduled maintenance has been completed.
Jun 15, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 21:00 PDT
Scheduled - Our Vendor Partner will be performing emergency maintenance impacting all sender types (route 1) for SMS services.

The maintenance is scheduled to begin Monday, June 15, 2026 at 9:00 PM PT and to finish June 15, 2026 by 11:00 PM PT.

During the maintenance window, customers may experience latency impacting inbound (MO) and outbound (MT) SMS and delivery receipts via all sender types (route 1).

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Jun 15, 20:40 PDT
Emergency Carrier Maintenance - T-Mobile Short Code (Route 1) SMS
Completed - The scheduled maintenance has been completed.
Jun 15, 06:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 03:45 PDT
Scheduled - T-Mobile will be performing emergency maintenance impacting short code (route 1) SMS services.

The maintenance is scheduled to begin Monday, June 15, 2026 at 12:00 AM PT and to finish June 15, 2026 by 4:00 AM PT. During the maintenance window, customers may experience intermittent latency impacting inbound (MO) and outbound (MT) SMS via short code (route 1) with T-Mobile subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Jun 15, 00:37 PDT
Jun 14, 2026
Carrier Partner Incident - Verizon Short Code (Route 1) SMS Latency
Resolved - Monitoring for the issue impacting short code (route 1) SMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time.

If you observe any continued or new issues, please contact the Convey Help Desk.
Jun 14, 11:15 PDT
Investigating - There is a carrier-partner incident currently impacting short code (route 1) SMS services.

Customers may experience intermittent latency impacting outbound (MT) SMS via short code (route 1) with Verizon.

The cause of this issue is under investigation at this time.

Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.
Jun 14, 10:21 PDT
Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

Jun 11, 2026
Scheduled Carrier Maintenance - T-Mobile Short Code (Route 1 & Route 2) SMS & MMS
Completed - The scheduled maintenance has been completed.
Jun 11, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 20:00 PDT
Scheduled - T-Mobile will be performing scheduled maintenance impacting short code (route 1 and route 2) SMS and MMS services.

The maintenance is scheduled to begin Wednesday, June 10, 2026 at 8:00 PM PT and to finish June 11, 2026 by 4:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS and MMS via short code (route 1 and route 2) with T-Mobile subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Jun 10, 02:33 PDT
Scheduled Carrier Partner Maintenance - Short Code (Route 2) MMS
Completed - The scheduled maintenance has been completed.
Jun 11, 02:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 01:00 PDT
Scheduled - A short code carrier partner will be performing scheduled maintenance impacting short code (route 2) MMS services.

The maintenance is scheduled to begin Thursday, June 11, 2026 at 1:00 AM PT and to finish June 11, 2026 by 2:30 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) MMS messaging via short code (route 2).

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Jun 10, 02:42 PDT
Scheduled Carrier Partner Maintenance - Toll Free SMS & MMS - United States and Canada
Completed - The scheduled maintenance has been completed.
Jun 11, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 20:01 PDT
Scheduled - A toll-free carrier partner will be performing scheduled maintenance impacting toll-free SMS and MMS services for United States and Canada.

The maintenance is scheduled to begin Wednesday, June 10, 2026 at 8:00 PM PT and to finish June 11, 2026 by 12:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS and MMS messaging via toll-free for United States and Canada.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Jun 10, 17:49 PDT
Jun 10, 2026
Scheduled Carrier Partner Maintenance - 10DLC SMS & MMS
Completed - The scheduled maintenance has been completed.
Jun 10, 05:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 21:00 PDT
Scheduled - A 10DLC carrier partner will be performing scheduled maintenance impacting 10DLC SMS and MMS services.

The maintenance is scheduled to begin Tuesday, June 9, 2026 at 9:00 PM PT and to finish June 10, 2026 by 5:00 AM PT. During the maintenance window, customers may experience intermittent latency impacting inbound (MO) and outbound (MT) SMS and MMS messaging via 10DLC.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Jun 9, 07:13 PDT
Jun 9, 2026
Scheduled Carrier Partner Maintenance - Aerialink 10DLC SMS
Completed - The scheduled maintenance has been completed.
Jun 9, 05:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 21:00 PDT
Scheduled - A 10DLC carrier partner will be performing scheduled maintenance impacting 10DLC SMS services.

The maintenance is scheduled to begin Monday, June 08, 2026 at 9:00 PM PT and to finish on June 09, 2026 by 5:00 AM PT.

During the maintenance window, customers may experience intermittent delay impacting inbound (MO), outbound (MT) SMS messaging and delivery receipts via 10DLC.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Jun 8, 06:43 PDT
Scheduled Carrier Maintenance - T-Mobile Short Code (Route 1 & Route 2) SMS & MMS
Completed - The scheduled maintenance has been completed.
Jun 9, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 20:00 PDT
Scheduled - T-Mobile will be performing scheduled maintenance impacting short code (route 1 and route 2) SMS and MMS services.

The maintenance is scheduled to begin Monday, June 8, 2026 at 8:00 PM PT and to finish Tuesday, June 9, 2026 by 4:00 AM PT.

During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS and MMS via short code (route 1 and route 2) with T-Mobile subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Jun 7, 14:09 PDT
Scheduled Carrier Partner Maintenance - 10DLC MMS
Completed - The scheduled maintenance has been completed.
Jun 9, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 21:00 PDT
Scheduled - A 10DLC carrier partner will be performing scheduled maintenance impacting 10DLC MMS services.

The maintenance is scheduled to begin Monday, June 8, 2026 at 9:00 PM PT and to finish June 9, 2026 by 3:00 AM PT. During the maintenance window, customers may experience intermittent latency impacting inbound (MO) and outbound (MT) MMS messaging via 10DLC.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Jun 8, 18:41 PDT
Jun 8, 2026
Carrier Partner Incident - Short Code (Route 1) SMS Latency
Resolved - The latency impacting short code SMS services and traffic with Small US Carriers has been resolved, and services have returned to normal health.
Jun 8, 15:12 PDT
Investigating - There is a carrier-partner incident currently impacting short code (route 1) SMS services.

Customers may experience intermittent latency impacting inbound (MO) SMS via short code (route 1).

The cause of this issue is under investigation at this time.

Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.
Jun 8, 13:36 PDT
Scheduled Carrier Partner Maintenance - SMS & MMS
Completed - The scheduled maintenance has been completed.
Jun 8, 07:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 01:30 PDT
Scheduled - An international carrier partner will be performing a scheduled maintenance impacting SMS & MMS services for international countries.

The maintenance is scheduled to begin Monday, June 8, 2026 at 1:30 AM PT and to finish June 8, 2026 by 7:30 AM PT.

During the maintenance window, customers may experience inbound (MO) and outbound (MT) latency impacting SMS and MMS messaging via all sender types for international countries.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Jun 7, 13:46 PDT
Scheduled Carrier Partner Maintenance - Aerialink 10DLC SMS
Completed - The scheduled maintenance has been completed.
Jun 8, 04:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 21:00 PDT
Scheduled - A 10DLC carrier partner will be performing scheduled maintenance impacting 10DLC SMS services in Dallas and Chicago.

The maintenance is scheduled to begin Thursday, June 7, 2026, at 9:00 PM PT and to finish on June 8, 2026 by 3:00 AM PT. During the maintenance window, customers may experience intermittent latency impacting inbound (MO) and outbound (MT) SMS messaging via 10DLC in Dallas and Chicago. .

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
May 31, 21:53 PDT
Scheduled Carrier Maintenance - T-Mobile Short Code (Route 2) SMS & MMS
Completed - The scheduled maintenance has been completed.
Jun 8, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 20:00 PDT
Scheduled - T-Mobile will be performing scheduled maintenance impacting short code (route 2) SMS and MMS services.

The maintenance is scheduled to begin Sunday, June 7, 2026 at 8:00 PM PT and to finish Monday, June 8, 2026 by 4:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS and MMS via short code (route 2) with T-Mobile subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Jun 6, 11:49 PDT
Scheduled Carrier Partner Maintenance - Aerialink All Sender Types MMS - United States, Canada, and Australia
Completed - The scheduled maintenance has been completed.
Jun 8, 02:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 01:00 PDT
Scheduled - An all sender types carrier partner will be performing scheduled maintenance impacting all sender types MMS services for United States, Canada, and Australia.

The maintenance is scheduled to begin Monday, June 8, 2026 at 1:00 AM PT and to finish June 8, 2026 by 2:30 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) MMS messaging via all sender types for United States, Canada, and Australia.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Jun 7, 13:51 PDT
Jun 7, 2026
Jun 6, 2026

No incidents reported.

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