All Systems Operational

About This Site

Aerialink of Message Broadcast's network customer status site. Additional monitored metrics that not shown here can be accessed at: http://uptime.aerialink.net

API v3.4 - SMPP Operational
API v5 - HTTPS Operational
Message Delivery Operational
RCS Services Operational
Platform Management Portal Operational
10DLC Registration Services Operational
10DLC Registration Portal Operational
Conversations (Engine and Portal) Operational
Messenger Engine Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Carrier Maintenance - Toll Free SMS & MMS - US & CA Mar 25, 2026 20:00 - Mar 26, 2026 00:00 PDT

Our Carrier will be performing scheduled maintenance impacting toll-free SMS and MMS services for US and Canada. The maintenance is scheduled to begin 25 March 2026 at 20:00 PT and to finish 26 March 2026 at 00:00 PST. During the maintenance window, customers may experience intermittent delay or failures impacting inbound (MO) and outbound (MT) SMS and MMS via toll-free subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.

Posted on Feb 11, 2026 - 18:42 PST

Scheduled Carrier Partner Maintenance - Toll Free SMS Apr 1, 2026 20:00 - Apr 2, 2026 00:00 PDT

A toll-free carrier partner will be performing scheduled maintenance impacting toll-free SMS services.

The maintenance is scheduled to begin Wednesday, April 1, 2026 at 8:00 PM PT and to finish April 2, 2026 by 12:00 AM PT. During the maintenance window, customers may experience intermittent delivery delays impacting inbound (MO) and outbound (MT) SMS messaging via toll-free.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.

Posted on Mar 19, 2026 - 18:59 PDT

Scheduled Carrier Partner Maintenance -Toll Free SMS - United States and Canada Apr 8, 2026 20:00 - Apr 9, 2026 00:00 PDT

A toll-free carrier partner will be performing scheduled maintenance impacting toll-free SMS services for United States and Canada.

The maintenance is scheduled to begin Wednesday, April 8, 2026 at 8:00 PM PT and to finish April 9, 2026 by 12:00 AM PT. During the maintenance window, customers may experience intermittent delivery delays impacting inbound (MO) and outbound (MT) SMS messaging via toll-free for United States and Canada.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.

Posted on Mar 19, 2026 - 19:10 PDT

Scheduled Carrier Partner Maintenance - Toll Free SMS - United States and Canada Apr 15, 2026 20:00 - Apr 16, 2026 00:00 PDT

A toll-free carrier partner will be performing scheduled maintenance impacting toll-free SMS services for United States and Canada.

The maintenance is scheduled to begin Wednesday, April 15, 2026 at 8:00 PM PT and to finish April 16, 2026 by 12:00 AM PT. During the maintenance window, customers may experience intermittent delivery delays impacting inbound (MO) and outbound (MT) SMS messaging via toll-free for United States and Canada.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.

Posted on Mar 19, 2026 - 19:07 PDT

Scheduled Carrier Partner Maintenance - Toll Free SMS - United States and Canada Apr 22, 2026 20:00 - Apr 23, 2026 00:00 PDT

A toll-free carrier partner will be performing scheduled maintenance impacting toll-free SMS services for United States and Canada.

The maintenance is scheduled to begin Wednesday, April 22, 2026 at 8:00 PM PT and to finish April 23, 2026 by 12:00 AM PT. During the maintenance window, customers may experience intermittent delivery delays impacting inbound (MO) and outbound (MT) SMS messaging via toll-free for United States and Canada.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.

Posted on Mar 19, 2026 - 19:04 PDT

Scheduled Carrier Partner Maintenance - Toll Free SMS - United States and Canada Apr 29, 2026 20:00 - Apr 30, 2026 00:00 PDT

A toll-free carrier partner will be performing scheduled maintenance impacting toll-free SMS services for United States and Canada.

The maintenance is scheduled to begin Wednesday, April 29, 2026 at 8:00 PM PT and to finish April 30, 2026 by 12:00 AM PT. During the maintenance window, customers may experience intermittent delivery delays impacting inbound (MO) and outbound (MT) SMS messaging via toll-free for United States and Canada.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.

Posted on Mar 19, 2026 - 19:21 PDT
Mar 24, 2026
Completed - The scheduled maintenance has been completed.
Mar 24, 05:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 23:01 PDT
Scheduled - SaskTel Wireless will be performing scheduled maintenance impacting toll-free SMS services for Canada.

The maintenance is scheduled to begin Monday, March 23, 2026 at 11:00 PM PT and to finish March 24, 2026 by 5:00 AM PT. During the maintenance window, customers may experience intermittent delivery delays impacting inbound (MO) and outbound (MT) SMS via toll-free with SaskTel Wireless subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.

Mar 23, 07:44 PDT
Completed - The scheduled maintenance has been completed.
Mar 24, 04:28 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 02:28 PDT
Scheduled - Small U.S. carriers will be performing planned maintenance impacting SMS services.

The maintenance is scheduled to begin Tuesday, March 24, 2026 at 02:00 AM PT and to finish March 24, 2026 by 04:00 AM PT.

During the maintenance window, customers may experience intermittent latency impacting inbound (MO) and outbound (MT) SMS via small U.S. carriers' subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.

Mar 24, 02:27 PDT
Completed - The scheduled maintenance has been completed.
Mar 24, 04:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 20:00 PDT
Scheduled - T-Mobile will be performing scheduled maintenance impacting short code SMS and MMS services.

The maintenance is scheduled to begin Sunday, March 22, 2026 at 8:00 PM PT and to finish March 23, 2026 by 4:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS and MMS via short code with T-Mobile subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.

Mar 21, 06:03 PDT
Completed - The scheduled maintenance has been completed.
Mar 24, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 02:00 PDT
Scheduled - ClearSky will be performing scheduled maintenance impacting short code SMS and MMS services.

The maintenance is scheduled to begin Tuesday, March 24, 2026 at 2:00 AM PT and to finish March 24, 2026 by 4:00 AM PT. During the maintenance window, customers may experience intermittent delivery delays impacting inbound (MO) SMS and MMS via short code.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.

Mar 19, 17:31 PDT
Completed - The scheduled maintenance has been completed.
Mar 24, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 01:00 PDT
Scheduled - A toll-free carrier partner will be performing scheduled maintenance impacting Small U.S. carriers toll-free SMS services.

The maintenance is scheduled to begin Tuesday, March 24, 2026 at 1:00 AM PT and to finish March 24, 2026 by 3:00 AM PT. During the maintenance window, customers may experience intermittent delivery delays impacting Small U.S. carriers inbound (MO) and outbound (MT) SMS messaging via toll-free.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.

Mar 20, 11:32 PDT
Mar 23, 2026
Completed - The scheduled maintenance has been completed.
Mar 23, 23:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 21:00 PDT
Scheduled - A short code carrier partner will be performing emergency maintenance impacting short code SMS services.

The maintenance is scheduled to begin Monday, March 23, 2026 at 9:00 PM PT and to finish March 23, 2026 by 11:00 PM PT. During the maintenance window, customers may experience intermittent latency impacting inbound (MO) and outbound (MT) SMS messaging via short code.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.

Mar 23, 20:43 PDT
Completed - The scheduled maintenance has been completed.
Mar 23, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 15:00 PDT
Scheduled - 3-Ireland will be performing scheduled maintenance impacting all sender types SMS services for Ireland.

The maintenance is scheduled to begin Monday, March 23, 2026 at 3:00 PM PT and to finish March 23, 2026 by 11:00 PM PT. During the maintenance window, customers may experience delay impacting inbound (MO) and outbound (MT) SMS via all sender types with 3-Ireland subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.

Mar 15, 07:52 PDT
Resolved - The issue impacting Aerialink 10DLC SMS and MMS services for international numbers has concluded and confirmed that previously impacted services have been restored to pre-incident health.

The issue is resolved at this time. If you observe any continued or new issues, please contact the Convey Help Desk.

Mar 23, 08:03 PDT
Update - We are continuing to investigate the issue impacting Aerialink 10DLC SMS and MMS services for international numbers.

Customers may experience intermittent latency impacting inbound (MO) and outbound (MT) SMS and MMS via 10DLC .

Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.

Mar 23, 07:26 PDT
Update - We are continuing to investigate the issue impacting Aerialink 10DLC SMS and MMS services for international numbers. Customers may experience intermittent latency impacting inbound (MO) and outbound (MT) SMS and MMS via 10DLC .

Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.

Mar 23, 04:51 PDT
Update - The carrier partner incident impacting Aerialink 10DLC SMS and MMS services for international numbers is currently under investigation by carrier partner teams.

Customers may experience intermittent latency impacting inbound (MO) and outbound (MT) SMS and MMS via 10DLC .

Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.

Mar 23, 03:38 PDT
Investigating - There is a carrier-partner incident currently impacting Aerialink 10DLC SMS and MMS services for international numbers.

Customers may experience intermittent latency impacting inbound (MO) and outbound (MT) SMS and MMS via 10DLC .

The cause of this issue is under investigation at this time.

Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.

Mar 23, 00:35 PDT
Completed - The scheduled maintenance has been completed.
Mar 23, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 20:56 PDT
Scheduled - T-Mobile will be performing emergency maintenance impacting short code SMS services.

The maintenance is scheduled to begin Sunday, March 22, 2026 at 8:00 PM PT and to finish March 23, 2026 by 4:00 AM PT. During the maintenance window, customers may experience intermittent latency impacting inbound (MO) and outbound (MT) SMS via short code with T-Mobile subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.

Mar 22, 20:55 PDT
Resolved - The issue impacting Aerialink SMS services SMS(MT) has concluded and confirmed that previously impacted services have been restored to pre-incident health.

The issue is resolved at this time. If you observe any continued or new issues, please contact the Convey Help Desk.

Mar 23, 03:33 PDT
Investigating - There is a SMS Gateway provider incident currently impacting Aerialink SMS services.

Customers may experience latency impacting SMS(MT).

The cause of this issue is under investigation at this time.

We are working with our carrier partner to restore the services. We will keep you posted on the progress.

Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.

Mar 23, 02:02 PDT
Mar 22, 2026
Mar 21, 2026

No incidents reported.

Mar 20, 2026
Completed - The scheduled maintenance has been completed.
Mar 20, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 19:00 PDT
Scheduled - A 10DLC carrier partner will be performing scheduled maintenance impacting 10DLC SMS and MMS services.

The maintenance is scheduled to begin Thursday, March 19, 2026 at 7:00 PM PT and to finish March 20, 2026 by 3:00 AM PT. During the maintenance window, customers may experience intermittent delivery delays impacting inbound (MO) and outbound (MT) SMS and MMS messaging via 10DLC.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.

Mar 19, 07:46 PDT
Mar 19, 2026
Completed - The scheduled maintenance has been completed.
Mar 19, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 22:00 PDT
Scheduled - Small U.S. carriers will be performing emergency maintenance impacting SMS services.

The maintenance is scheduled to begin Tuesday, March 17, 2026 at 10:00 PM PT and to finish March 18, 2026 by 12:00 AM PT. During the maintenance window, customers may experience intermittent latency impacting inbound (MO) and outbound (MT) SMS via with these small U.S. carriers' subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.

Mar 11, 18:11 PDT
Completed - The scheduled maintenance has been completed.
Mar 19, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 20:00 PDT
Scheduled - Our Carrier will be performing scheduled maintenance impacting toll-free SMS and MMS services for US and Canada. The maintenance is scheduled to begin 18 March 2026 at 20:00 PDT and to finish 19 March 2026 at 00:00 PDT. During the maintenance window, customers may experience intermittent delay or failures impacting inbound (MO) and outbound (MT) SMS and MMS via toll-free subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.

Feb 11, 18:54 PST
Mar 18, 2026
Completed - The scheduled maintenance has been completed.
Mar 18, 05:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 00:00 PDT
Scheduled - A 10DLC carrier partner will be performing unplanned maintenance impacting 10DLC registration & provisioning services.

The maintenance is scheduled to begin Wednesday, March 18, 2026 at 12:00 AM PT and to finish March 18, 2026 by 5:30 AM PT. During the maintenance window, customers may experience minor delay impacting registration & provisioning via 10DLC with subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.

Mar 17, 18:49 PDT
Completed - The scheduled maintenance has been completed.
Mar 18, 05:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 00:00 PDT
Scheduled - AT&T will be performing unplanned maintenance impacting 10DLC SMS and MMS services.

The maintenance is scheduled to begin Wednesday, March 18, 2026 at 12:00 AM PT and to finish March 18, 2026 by 5:30 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS and MMS via 10DLC with AT&T subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.

Mar 17, 18:38 PDT
Mar 17, 2026
Completed - The scheduled maintenance has been completed.
Mar 17, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 21:00 PDT
Scheduled - Small U.S. carriers will be performing scheduled maintenance, impacting toll-free SMS services.

The maintenance is scheduled to begin Tuesday, March 17, 2026 at 9:00 PM PT and to finish March 17, 2026 by 11:00 PM PT. During the maintenance window, customers may experience minor delivery delays impacting inbound (MO) and outbound (MT) SMS via toll-free with these small U.S. carriers' subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.

Mar 16, 09:17 PDT
Completed - The scheduled maintenance has been completed.
Mar 17, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 14:00 PDT
Scheduled - A carrier partner will be performing scheduled maintenance impacting SMS services for {United Kingdom}.

The maintenance is scheduled to begin Tuesday, March 17, 2026 at 2:00 PM PT and to finish March 17, 2026 by 10:00 PM PT. During the maintenance window, customers may experience intermittent non-delivery impacting inbound (MO) and outbound (MT) SMS messaging via for {United Kingdom}.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.

Mar 16, 05:05 PDT
Completed - The scheduled maintenance has been completed.
Mar 17, 05:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 21:00 PDT
Scheduled - A 10DLC carrier partner will be performing scheduled maintenance impacting 10DLC registration & provisioning services.

The maintenance is scheduled to begin Monday, March 16, 2026 at 9:00 PM PT and to finish March 17, 2026 by 5:00 AM PT.

During the maintenance window, customers may experience minor delay impacting registration & provisioning services via 10DLC.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.

Mar 9, 07:36 PDT
Completed - The scheduled maintenance has been completed.
Mar 17, 01:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 21:21 PDT
Scheduled - A short code carrier partner will be performing emergency maintenance impacting short code SMS services.

The maintenance is scheduled to begin Monday, March 16, 2026 at 9:21 PM PT and to finish March 17, 2026 by 1:00 AM PT. During the maintenance window, customers may experience intermittent delivery receipt loss impacting inbound (MO) and outbound (MT) SMS messaging via short code.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.

Mar 16, 20:56 PDT
Mar 16, 2026
Completed - The scheduled maintenance has been completed.
Mar 16, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 20:00 PDT
Scheduled - T-Mobile will be performing scheduled maintenance impacting short code (route 1) SMS services.

The maintenance is scheduled to begin Sunday, March 15, 2026 at 8:00 PM PT and to finish March 16, 2026 by 4:00 AM PT. During the maintenance window, customers may experience minor latency impacting inbound (MO) and outbound (MT) SMS via short code (route 1) with T-Mobile subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.

Mar 13, 18:13 PDT
Mar 15, 2026
Mar 14, 2026

No incidents reported.

Mar 13, 2026
Completed - The scheduled maintenance has been completed.
Mar 13, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 20:00 PDT
Scheduled - A 10DLC carrier partner will be performing scheduled maintenance impacting 10DLC SMS and MMS services for Chicago.

The maintenance is scheduled to begin Thursday, March 12, 2026 at 8:00 PM PT and to finish March 13, 2026 by 2:00 AM PT. During the maintenance window, customers may experience intermittent delivery delays impacting inbound (MO) and outbound (MT) SMS and MMS messaging via 10DLC for Chicago.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.

Mar 6, 09:39 PST
Mar 12, 2026
Resolved - Monitoring for the issue impacting Aerialink SMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time.

If you observe any continued or new issues, please contact the Convey Help Desk.

Mar 12, 17:37 PDT
Update - Monitoring for the issue impacting SMS intermittentdelivery delay 46093 servicesimplemented on has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time.

If you observe any continued or new issues, please contact the Convey Help Desk.

Mar 12, 13:01 PDT
Update - We are continuing to investigate this issue.
Mar 12, 08:55 PDT
Investigating - There is a vendor incident currently impacting Aerialink SMS services for Isle of Man - Manx Telecom.

Customers may experience an intermittent delivery delay at this time.

The cause of this issue is currently under investigation.

Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.

Mar 12, 05:50 PDT
Completed - The scheduled maintenance has been completed.
Mar 12, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 20:00 PDT
Scheduled - Our Carrier will be performing scheduled maintenance impacting toll-free SMS and MMS services for US and Canada. The maintenance is scheduled to begin 11 March 2026 at 20:00 PDT and to finish 12 March 2026 at 00:00 PDT. During the maintenance window, customers may experience intermittent delay or failures impacting inbound (MO) and outbound (MT) SMS and MMS via toll-free subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.

Feb 11, 18:46 PST
Mar 11, 2026
Completed - The scheduled maintenance has been completed.
Mar 11, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 20:00 PDT
Scheduled - A 10DLC carrier partner will be performing scheduled maintenance impacting 10DLC SMS and MMS services.

The maintenance is scheduled to begin Tuesday, March 10, 2026 at 8:00 PM PT and to finish March 11, 2026 by 2:00 AM PT. During the maintenance window, customers may experience intermittent delivery delays impacting inbound (MO) and outbound (MT) SMS and MMS messaging via 10DLC.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.

Mar 6, 09:35 PST
Mar 10, 2026
Completed - The scheduled maintenance has been completed.
Mar 10, 21:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 18:00 PDT
Scheduled - AT&T will be performing unplanned maintenance impacting 10DLC SMS and MMS services.

The maintenance is scheduled to begin Tuesday, March 10, 2026 at 6:00 PM PT and to finish March 10, 2026 by 9:00 PM PT. During the maintenance window, customers may experience intermittent delay in processing messages impacting inbound (MO) and outbound (MT) SMS and MMS via 10DLC with AT&T subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.

Mar 9, 07:32 PDT