Monitoring - The 10DLC delivery hub received notice that T-Mobile has deployed the fix to resolve the inbound message error for T-Mobile subscribers and is monitoring. We will provide more information as it becomes available.
Apr 01, 2025 - 08:06 CDT
Identified - We have received notice from the 10DLC delivery hub regarding an issue wherein T-Mobile subscribers attempting to send a text message towards a long code may receive a handset response, "Sorry, this service is temporarily unavailable. Please try again later“. It is estimated that this occurrence is impacting a small subset of long codes.
The operator is targeting to deploy a fix on April 2nd, 2025. We will provide updates as we receive them. If you identify a long code that is impacted by this issue prior to April 2, please submit a support ticket and we will work with the hub for a manual fix in the interim.

Mar 28, 2025 - 14:27 CDT

About This Site

Aerialink of Message Broadcast's network customer status site. Additional monitored metrics that not shown here can be accessed at: http://uptime.aerialink.net

API v3.4 - SMPP Operational
API v4 - HTTPS Operational
Message Delivery Operational
Platform Management Portal Operational
Conversations (Engine and Portal) Operational
Messenger Engine Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Carrier Partner Planned Maintenance - T-Mobile Apr 22, 2025 00:00-06:00 CDT

The toll-free delivery hub received notice that T-Mobile will be performing a planned maintenance on April 22, 2025, at midnight CDT. During this maintenance window, there may be intermittent delivery delays for SMS to and from T-Mobile.
Posted on Apr 18, 2025 - 08:32 CDT

Carrier Partner Planned Maintenance Apr 23, 2025 22:00 - Apr 24, 2025 05:00 CDT

The 10DLC delivery hub will be performing a planned maintenance April 23, 2025 at 10 PM CT. During the maintenance window, intermittent MT/MO/DLR delays may be experienced.
Posted on Apr 16, 2025 - 08:38 CDT

Carrier Partner Planned Maintenance May 6, 2025 20:00 - May 7, 2025 03:00 CDT

The 10DLC delivery hub will be performing a planned maintenance May 6, 2025 at 8 PM CT. During the maintenance window, delays for MMS may be experienced.
Posted on Apr 17, 2025 - 14:54 CDT

Carrier Partner Planned Maintenance May 7, 2025 20:00 - May 8, 2025 03:00 CDT

The 10DLC delivery hub will be performing a planned maintenance May 7, 2025 at 8 PM CT. During the maintenance window, MT/MO/DLR delays may be experienced.
Posted on Apr 15, 2025 - 15:09 CDT

Carrier Partner Planned Maintenance May 12, 2025 20:00 - May 13, 2025 03:00 CDT

The 10DLC delivery hub will be performing a planned maintenance May 12, 2025 at 8 PM CT. During the maintenance window, MT/MO/DLR delays may be experienced.
Posted on Apr 15, 2025 - 15:12 CDT

Carrier Partner Planned Maintenance May 14, 2025 20:00 - May 15, 2025 03:00 CDT

The 10DLC delivery hub will be performing a planned maintenance May 14, 2025 at 8 PM CT. During the maintenance window, MT/MO/DLR delays may be experienced.
Posted on Apr 15, 2025 - 15:15 CDT
Apr 20, 2025

No incidents reported today.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025
Completed - The scheduled maintenance has been completed.
Apr 17, 03:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 00:30 CDT
Scheduled - The 10DLC delivery hub received notice that AT&T will be performing an unplanned maintenance April 17, 2024 at 12:30 AM CT. During the maintenance window, intermittent MT/MO/DLR delays may be experienced for AT&T.
Apr 16, 08:44 CDT
Apr 16, 2025

No incidents reported.

Apr 15, 2025
Resolved - The 10DLC delivery hub has confirmed this issue has been resolved.
Apr 15, 15:02 CDT
Monitoring - The 10DLC delivery hub has reported the issue has been addressed and are currently monitoring. We will provide more information as it becomes available.
Apr 10, 10:42 CDT
Investigating - The 10DLC delivery hub engineers are investigating an issue resulting in MT, MO, and DLR message latency. We will provide more information as it becomes available.
Apr 10, 09:13 CDT
Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

Apr 11, 2025

No incidents reported.

Apr 10, 2025
Resolved - This incident has been resolved.
Apr 10, 17:50 CDT
Investigating - 10 DLC Hub has observed queueing for campaign requests, so users might experience delays in 10DLC campaign provisioning.
Apr 10, 17:07 CDT
Apr 9, 2025

No incidents reported.

Apr 8, 2025
Resolved - The 10DLC delivery hub has confirmed campaigns are processing as expected and the issue has been resolved.
Apr 8, 10:45 CDT
Investigating - The 10DLC delivery hub has observed queueing, resulting in delays for 10DLC campaigns and long code provisioning. We will provide more information as it becomes available.
Apr 8, 10:05 CDT
Apr 7, 2025
Resolved - The 10DLC delivery hub has confirmed campaigns are processing as expected and the issue has been resolved.
Apr 7, 14:50 CDT
Investigating - The 10DLC delivery hub has observed queueing, resulting in delays for 10DLC campaigns and long code provisioning. We will provide more information as it becomes available.
Apr 7, 12:39 CDT
Apr 6, 2025

No incidents reported.