All Systems Operational

About This Site

Aerialink of Message Broadcast's network customer status site. Additional monitored metrics that not shown here can be accessed at: http://uptime.aerialink.net

API v3.4 - SMPP Operational
API v5 - HTTPS Operational
Message Delivery Operational
RCS Services Operational
Platform Management Portal Operational
10DLC Registration Services Operational
10DLC Registration Portal Operational
Conversations (Engine and Portal) Operational
Messenger Engine Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Carrier Partner Maintenance - Toll Free SMS & MMS - United States and Canada Jul 1, 2026 20:00 - Jul 2, 2026 00:00 PDT

A toll-free carrier partner will be performing scheduled maintenance impacting toll-free SMS and MMS services for United States and Canada.

The maintenance is scheduled to begin Wednesday, July 1, 2026 at 8:00 PM PT and to finish July 2, 2026 by 12:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS and MMS messaging via toll-free for United States and Canada.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.

Posted on Jun 21, 2026 - 17:19 PDT

Scheduled Carrier Partner Maintenance - Toll Free SMS & MMS - United States and Canada Jul 8, 2026 20:00 - Jul 9, 2026 00:00 PDT

A toll-free carrier partner will be performing scheduled maintenance impacting toll-free SMS and MMS services for United States and Canada.

The maintenance is scheduled to begin Wednesday, July 8, 2026 at 8:00 PM PT and to finish July 9, 2026 by 12:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS and MMS messaging via toll-free for United States and Canada.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.

Posted on Jun 21, 2026 - 17:26 PDT

Scheduled Carrier Partner Maintenance - Toll Free SMS & MMS - United States and Canada Jul 15, 2026 20:00 - Jul 16, 2026 00:00 PDT

A toll-free carrier partner will be performing scheduled maintenance impacting toll-free SMS and MMS services for United States and Canada.

The maintenance is scheduled to begin Wednesday, July 15, 2026 at 8:00 PM PT and to finish July 16, 2026 by 12:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS and MMS messaging via toll-free for United States and Canada.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.

Posted on Jun 21, 2026 - 17:22 PDT

Scheduled Carrier Partner Maintenance - Toll Free SMS & MMS - United States and Canada Jul 22, 2026 20:00 - Jul 23, 2026 00:00 PDT

A toll-free carrier partner will be performing scheduled maintenance impacting toll-free SMS and MMS services for United States and Canada.

The maintenance is scheduled to begin Wednesday, July 22, 2026 at 8:00 PM PT and to finish July 23, 2026 by 12:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS and MMS messaging via toll-free for United States and Canada.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.

Posted on Jun 21, 2026 - 17:23 PDT

Scheduled Carrier Partner Maintenance - Toll Free SMS & MMS - United States and Canada Jul 29, 2026 20:00 - Jul 30, 2026 00:00 PDT

A toll-free carrier partner will be performing scheduled maintenance impacting toll-free SMS and MMS services for United States and Canada.

The maintenance is scheduled to begin Wednesday, July 29, 2026 at 8:00 PM PT and to finish July 30, 2026 by 12:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS and MMS messaging via toll-free for United States and Canada.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.

Posted on Jun 21, 2026 - 17:25 PDT
Jun 25, 2026
Completed - The scheduled maintenance has been completed.
Jun 25, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 20:00 PDT
Scheduled - A toll-free carrier partner will be performing scheduled maintenance impacting toll-free SMS and MMS services for United States and Canada.

The maintenance is scheduled to begin Wednesday, June 24, 2026 at 8:00 PM PT and to finish June 25, 2026 by 12:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS and MMS messaging via toll-free for United States and Canada.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.

Jun 21, 11:09 PDT
Jun 24, 2026
Completed - The scheduled maintenance has been completed.
Jun 24, 05:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 21:01 PDT
Scheduled - Verizon will be performing scheduled maintenance impacting short code (route 2) SMS and MMS services.

The maintenance is scheduled to begin Tuesday, June 23, 2026 at 9:00 PM PT and to finish June 24, 2026 by 5:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS and MMS via short code (route 2) with Verizon subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.

Jun 21, 10:58 PDT
Completed - The scheduled maintenance has been completed.
Jun 24, 01:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 21:00 PDT
Scheduled - Our Carrier partner will be performing emergency maintenance impacting short code (route 1) SMS and MMS services.

The maintenance is scheduled to begin Tuesday, June 23, 2026 at 9:00 PM PT and to finish June 24, 2026 by 1:00 AM PT.

During the maintenance window, customers may experience latency impacting inbound (MO) and outbound (MT) SMS and MMS via short code (route 1).

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.

Jun 23, 17:36 PDT
Jun 23, 2026
Completed - The scheduled maintenance has been completed.
Jun 23, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 22:00 PDT
Scheduled - T-Mobile will be performing scheduled maintenance impacting toll-free SMS and MMS services for United States

The maintenance is scheduled to begin Monday, June 22, 2026 at 8:00 PM PT and to finish June 22, 2026 by 10:00 PM PT. During the maintenance window, customers may experience intermittent delivery delays impacting inbound (MO) and outbound (MT) SMS and MMS via toll-free with T-Mobile subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.

Jun 20, 22:18 PDT
Jun 22, 2026
Completed - The scheduled maintenance has been completed.
Jun 22, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 20:00 PDT
Scheduled - T-Mobile will be performing scheduled maintenance impacting short code (route 2) SMS and MMS services.

The maintenance is scheduled to begin Monday, June 22, 2026 at 08:00 PM PT and to finish June 22, 2026 by 10:00 PM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS and MMS via short code (route 2) with T-Mobile subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.

Jun 21, 10:38 PDT
Jun 21, 2026
Resolved - Monitoring for the issue impacting short code (route 1) SMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time.

If you observe any continued or new issues, please contact the Convey Help Desk.

Jun 21, 10:50 PDT
Investigating - There is a carrier-partner incident currently impacting short code (route 1) SMS services.

Customers may experience intermittent latency impacting outbound (MT) SMS via short code (route 1)Small U.S. carriers and Google Voice.

The cause of this issue is under investigation at this time.

Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.

Jun 21, 10:13 PDT
Jun 20, 2026
Resolved - Monitoring for the issue impacting all sender types SMS and MMS services for international countries has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time.

If you observe any continued or new issues, please contact the Convey Help Desk.

Jun 20, 16:05 PDT
Update - Monitoring for the issue impacting all sender types SMS and MMS services for international countries has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time.

If you observe any continued or new issues, please contact the Convey Help Desk.

Jun 20, 16:05 PDT
Update - The carrier partner incident impacting all sender types SMS and MMS services for international countries is currently under investigation by carrier partner teams.

Customers may experience intermittent latency impacting outbound (MT) SMS and MMS via all sender types.

Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.

Jun 20, 15:15 PDT
Investigating - There is a carrier-partner incident currently impacting all sender types SMS and MMS services for international countries.

Customers may experience intermittent latency impacting outbound (MT) SMS and MMS via all sender types.

The cause of this issue is under investigation at this time.

Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.

Jun 20, 13:14 PDT
Jun 19, 2026

No incidents reported.

Jun 18, 2026
Resolved - Monitoring for the issue impacting short code (route 1) SMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time.

If you observe any continued or new issues, please contact the Convey Help Desk.

Jun 18, 12:43 PDT
Investigating - There is a carrier-partner incident currently impacting short code (route 1) SMS services.

Customers may experience intermittent latency impacting outbound (MT) SMS via short code (route 1)Small U.S. carriers.

The cause of this issue is under investigation at this time.

Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.

Jun 18, 12:02 PDT
Resolved - The issue impacting MMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health.

The issue is resolved at this time.

If you observe any continued or new issues, please contact the Convey Help Desk.

Jun 18, 10:11 PDT
Update - The carrier partner incident impacting short code (route 1) MMS services is currently under investigation by carrier partner teams.

Customers may experience intermittent failure impacting outbound (MT) MMS via short code (route 1) with US Cellular.

Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.

Jun 18, 05:15 PDT
Update - The carrier partner incident impacting short code (route 1) MMS services is currently under investigation by carrier partner teams.

Customers may experience intermittent failure impacting outbound (MT) MMS via short code (route 1) with US Cellular.

Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.

Jun 18, 00:02 PDT
Update - The carrier partner incident impacting short code (route 1) MMS services is currently under investigation by carrier partner teams.

Customers may experience intermittent failure impacting outbound (MT) MMS via short code (route 1) with US Cellular.

Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.

Jun 17, 20:29 PDT
Investigating - There is a carrier-partner incident currently impacting short code (route 1) MMS services.

Customers may experience intermittent failure impacting outbound (MT) MMS via short code (route 1) with US Cellular.

The cause of this issue is under investigation at this time.

Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.

Jun 17, 16:42 PDT
Completed - The scheduled maintenance has been completed.
Jun 18, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 02:00 PDT
Scheduled - Small U.S. carriers will be performing scheduled maintenance impacting toll-free SMS services.

The maintenance is scheduled to begin Thursday, June 18, 2026 at 02:00 AM PT and to finish June 18, 2026 by 04:00 AM PT.

During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS via toll-free with these small U.S. carriers' subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.

Jun 16, 15:51 PDT
Completed - The scheduled maintenance has been completed.
Jun 18, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 20:00 PDT
Scheduled - A toll-free carrier partner will be performing scheduled maintenance impacting toll-free SMS and MMS services for United States and Canada.

The maintenance is scheduled to begin Wednesday, June 17, 2026 at 8:00 PM PT and to finish June 18, 2026 by 12:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS and MMS messaging via toll-free for United States and Canada.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.

Jun 17, 17:21 PDT
Jun 17, 2026
Resolved - Monitoring for the issue impacting short code (route 1) MMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time.

If you observe any continued or new issues, please contact the Convey Help Desk.

Jun 17, 15:07 PDT
Investigating - There is a carrier-partner incident currently impacting short code (route 1) MMS services.

Customers may experience intermittent failure impacting outbound (MT) MMS via short code (route 1) with Verizon.

The cause of this issue is under investigation at this time.

Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.

Jun 17, 14:11 PDT
Completed - The scheduled maintenance has been completed.
Jun 17, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 18:00 PDT
Scheduled - AT&T will be performing scheduled maintenance impacting toll-free SMS and MMS services.

The maintenance is scheduled to begin Tuesday, June 16, 2026 at 6:00 PM PT and to finish June 17, 2026 by 2:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS and MMS via toll-free with AT&T subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.

Jun 16, 14:05 PDT
Jun 16, 2026
Completed - The scheduled maintenance has been completed.
Jun 16, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 20:01 PDT
Scheduled - AT&T will be performing scheduled maintenance impacting short code (route 1 & route 2) SMS services.

The maintenance is scheduled to begin Monday, June 15, 2026 at 8:00 PM PT and to finish June 16, 2026 by 12:00 AM PT. During the maintenance window, customers may experience intermittent latency impacting inbound (MO) and outbound (MT) SMS via short code (route 1 & route 2) with AT&T subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.

Jun 15, 00:54 PDT
Completed - The scheduled maintenance has been completed.
Jun 16, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 20:00 PDT
Scheduled - AT&T will be performing scheduled maintenance impacting toll-free SMS services.

The maintenance is scheduled to begin Monday, June 15, 2026 at 8:00 PM PT and to finish June 16, 2026 by 12:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS via toll-free with AT&T subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.

Jun 15, 01:18 PDT
Jun 15, 2026
Completed - The scheduled maintenance has been completed.
Jun 15, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 21:00 PDT
Scheduled - Our Vendor Partner will be performing emergency maintenance impacting all sender types (route 1) for SMS services.

The maintenance is scheduled to begin Monday, June 15, 2026 at 9:00 PM PT and to finish June 15, 2026 by 11:00 PM PT.

During the maintenance window, customers may experience latency impacting inbound (MO) and outbound (MT) SMS and delivery receipts via all sender types (route 1).

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.

Jun 15, 20:40 PDT
Completed - The scheduled maintenance has been completed.
Jun 15, 06:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 03:45 PDT
Scheduled - T-Mobile will be performing emergency maintenance impacting short code (route 1) SMS services.

The maintenance is scheduled to begin Monday, June 15, 2026 at 12:00 AM PT and to finish June 15, 2026 by 4:00 AM PT. During the maintenance window, customers may experience intermittent latency impacting inbound (MO) and outbound (MT) SMS via short code (route 1) with T-Mobile subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.

Jun 15, 00:37 PDT
Jun 14, 2026
Resolved - Monitoring for the issue impacting short code (route 1) SMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time.

If you observe any continued or new issues, please contact the Convey Help Desk.

Jun 14, 11:15 PDT
Investigating - There is a carrier-partner incident currently impacting short code (route 1) SMS services.

Customers may experience intermittent latency impacting outbound (MT) SMS via short code (route 1) with Verizon.

The cause of this issue is under investigation at this time.

Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.

Jun 14, 10:21 PDT
Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

Jun 11, 2026
Completed - The scheduled maintenance has been completed.
Jun 11, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 20:00 PDT
Scheduled - T-Mobile will be performing scheduled maintenance impacting short code (route 1 and route 2) SMS and MMS services.

The maintenance is scheduled to begin Wednesday, June 10, 2026 at 8:00 PM PT and to finish June 11, 2026 by 4:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS and MMS via short code (route 1 and route 2) with T-Mobile subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.

Jun 10, 02:33 PDT
Completed - The scheduled maintenance has been completed.
Jun 11, 02:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 01:00 PDT
Scheduled - A short code carrier partner will be performing scheduled maintenance impacting short code (route 2) MMS services.

The maintenance is scheduled to begin Thursday, June 11, 2026 at 1:00 AM PT and to finish June 11, 2026 by 2:30 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) MMS messaging via short code (route 2).

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.

Jun 10, 02:42 PDT
Completed - The scheduled maintenance has been completed.
Jun 11, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 20:01 PDT
Scheduled - A toll-free carrier partner will be performing scheduled maintenance impacting toll-free SMS and MMS services for United States and Canada.

The maintenance is scheduled to begin Wednesday, June 10, 2026 at 8:00 PM PT and to finish June 11, 2026 by 12:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS and MMS messaging via toll-free for United States and Canada.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.

Jun 10, 17:49 PDT