All Systems Operational

About This Site

Aerialink of Message Broadcast's network customer status site. Additional monitored metrics that not shown here can be accessed at: http://uptime.aerialink.net

API v3.4 - SMPP Operational
API v5 - HTTPS Operational
Message Delivery Operational
RCS Services Operational
Platform Management Portal Operational
10DLC Registration Services Operational
10DLC Registration Portal Operational
Conversations (Engine and Portal) Operational
Messenger Engine Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Emergency Carrier Maintenance - Small U.S. carriers Short Code (Route 1) SMS Jul 13, 2026 22:00 - Jul 14, 2026 00:00 PDT

Small U.S. carriers will be performing emergency maintenance impacting short code (route 1) SMS services.

The maintenance is scheduled to begin Monday, July 13, 2026 at 10:00 PM PT and to finish July 14, 2026 by 12:00 AM PT. During the maintenance window, customers may experience intermittent latency impacting outbound (MT) SMS via short code (route 1) with these small U.S. carriers' subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions
Posted on Jul 13, 2026 - 13:40 PDT

Emergency Carrier Maintenance - Small U.S. carriers Toll Free SMS Jul 13, 2026 22:00 - Jul 14, 2026 00:00 PDT

Small U.S. carriers will be performing emergency maintenance impacting toll-free SMS services.

The maintenance is scheduled to begin Monday, July 13, 2026 at 10:00 PM PT and to finish July 14, 2026 by 12:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting outbound (MT) SMS via toll-free with these small U.S. carriers' subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Posted on Jul 13, 2026 - 15:14 PDT

Scheduled Carrier Partner Maintenance - Toll Free SMS & MMS - United States and Canada Jul 15, 2026 20:00 - Jul 16, 2026 00:00 PDT

A toll-free carrier partner will be performing scheduled maintenance impacting toll-free SMS and MMS services for United States and Canada.

The maintenance is scheduled to begin Wednesday, July 15, 2026 at 8:00 PM PT and to finish July 16, 2026 by 12:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS and MMS messaging via toll-free for United States and Canada.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Posted on Jun 21, 2026 - 17:22 PDT

Scheduled Carrier Partner Maintenance - AT&T Short Code MMS Jul 20, 2026 21:00-23:00 PDT

A short code carrier partner will be performing scheduled maintenance impacting AT&T short code (route 2) MMS services.

The maintenance is scheduled to begin Monday, July 20, 2026 at 9:00 PM PT and to finish July 20, 2026 by 11:00 PM PT. During the maintenance window, customers may experience intermittent delay impacting AT&T inbound (MO) and outbound (MT) MMS messaging via short code (route 2).

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Posted on Jul 09, 2026 - 11:53 PDT

Scheduled Carrier Partner Maintenance - Toll Free SMS & MMS - United States and Canada Jul 22, 2026 20:00 - Jul 23, 2026 00:00 PDT

A toll-free carrier partner will be performing scheduled maintenance impacting toll-free SMS and MMS services for United States and Canada.

The maintenance is scheduled to begin Wednesday, July 22, 2026 at 8:00 PM PT and to finish July 23, 2026 by 12:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS and MMS messaging via toll-free for United States and Canada.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Posted on Jun 21, 2026 - 17:23 PDT

Scheduled Carrier Partner Maintenance - Toll Free SMS & MMS - United States and Canada Jul 29, 2026 20:00 - Jul 30, 2026 00:00 PDT

A toll-free carrier partner will be performing scheduled maintenance impacting toll-free SMS and MMS services for United States and Canada.

The maintenance is scheduled to begin Wednesday, July 29, 2026 at 8:00 PM PT and to finish July 30, 2026 by 12:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS and MMS messaging via toll-free for United States and Canada.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Posted on Jun 21, 2026 - 17:25 PDT
Jul 13, 2026
Carrier Partner Incident - T-Mobile Short Code (Route 1) MMS Latency
Resolved - Monitoring for the issue impacting short code (route 1) MMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time.

If you observe any continued or new issues, please contact the Convey Help Desk.
Jul 13, 13:52 PDT
Update - The carrier partner incident impacting short code (route 1) MMS services is currently under investigation by carrier partner teams.

Customers may experience latency impacting outbound (MT) MMS via short code (route 1) with T-Mobile.

Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.
Jul 13, 13:18 PDT
Investigating - There is a carrier-partner incident currently impacting short code (route 1) MMS services.

Customers may experience latency impacting outbound (MT) MMS via short code (route 1) with T-Mobile.

The cause of this issue is under investigation at this time.

Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.
Jul 13, 11:02 PDT
Carrier Partner Incident - T-Mobile Short Code (Route 1) SMS Latency
Resolved - Monitoring for the issue impacting short code (route 1) SMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time.

If you observe any continued or new issues, please contact the Convey Help Desk.
Jul 13, 13:42 PDT
Investigating - There is a carrier-partner incident currently impacting short code (route 1) SMS services.

Customers may experience latency impacting outbound (MT) SMS via short code (route 1) with T-Mobile.

The cause of this issue is under investigation at this time.

Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.
Jul 13, 11:44 PDT
Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026
Scheduled Carrier Maintenance - all sender types MMS
Completed - The scheduled maintenance has been completed.
Jul 9, 09:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 06:00 PDT
Scheduled - A Vendor partner will be performing scheduled maintenance impacting all sender types MMS services.

The maintenance is scheduled to begin Thursday, July 9, 2026 at 6:00 AM PT and to finish July 9, 2026 by 9:00 AM PT. During the maintenance window, customers may experience delay impacting inbound (MO) and outbound (MT) MMS via all sender types with subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Jul 9, 01:43 PDT
Carrier Partner Incident - T-Mobile Toll-Free SMS Delivery Delays
Resolved - Monitoring for the issue impacting toll-free SMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time.

If you observe any continued or new issues, please contact the Convey Help Desk.
Jul 9, 08:01 PDT
Investigating - There is a carrier-partner incident currently impacting Aerialink toll-free SMS services.

Customers may experience minor delivery delays impacting SMS via toll-free with T-Mobile.

The cause of this issue is under investigation at this time.

Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.
Jul 9, 02:30 PDT
Scheduled Carrier Partner Maintenance - Toll Free SMS & MMS - United States and Canada
Completed - The scheduled maintenance has been completed.
Jul 9, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 20:00 PDT
Scheduled - A toll-free carrier partner will be performing scheduled maintenance impacting toll-free SMS and MMS services for United States and Canada.

The maintenance is scheduled to begin Wednesday, July 8, 2026 at 8:00 PM PT and to finish July 9, 2026 by 12:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS and MMS messaging via toll-free for United States and Canada.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Jun 21, 17:26 PDT
Jul 8, 2026
Scheduled Carrier Partner Maintenance - Toll Free MMS
Completed - The scheduled maintenance has been completed.
Jul 8, 15:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 13:30 PDT
Scheduled - A toll-free carrier partner will be performing scheduled maintenance impacting toll-free MMS services.

The maintenance is scheduled to begin Wednesday, July 8, 2026 at 1:00 AM PT and to finish July 8, 2026 by 2:30 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) MMS messaging via toll-free.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Jul 7, 13:31 PDT
Scheduled Carrier Partner Maintenance - All Sender Types MMS - United States, Canada, and Australia
Completed - The scheduled maintenance has been completed.
Jul 8, 02:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 01:00 PDT
Scheduled - An all sender types carrier partner will be performing scheduled maintenance impacting all sender types MMS services for United States, Canada, and Australia.

The maintenance is scheduled to begin Wednesday, July 8, 2026 at 1:00 AM PT and to finish July 8, 2026 by 2:30 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) MMS messaging via all sender types for United States, Canada, and Australia.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Jul 7, 13:29 PDT
Unplanned Carrier Partner Maintenance - Aerialink 10DLC - MMS
Completed - The scheduled maintenance has been completed.
Jul 8, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 20:00 PDT
Scheduled - A 10DLC carrier partner will be performing scheduled maintenance impacting 10DLC MMS services. The maintenance is scheduled to begin Tuesday, Jul 07, 2026 at 08:00 PM PT and to finish Jul 08, 2026 by 2:00 AM PT. During the maintenance window, customers may experience delays in campaign and TN provisioning.
Jul 7, 12:44 PDT
Jul 7, 2026
Emergency Carrier Partner Maintenance - MMS (Route 1) - America
Completed - The scheduled maintenance has been completed.
Jul 7, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 19:00 PDT
Scheduled - Our carrier partner will be performing maintenance impacting short code (route 1) MMS services.

The maintenance is scheduled to begin Tuesday, July 7, 2026, at 7:00 PM PT and to finish July 7, 2026, by 9:00 PM PT.

During the maintenance window, customers may experience intermittent latency due to brief queuing impacting MMS inbound (MO), outbound (MT), and delivery receipts (DLR) MMS via short code (route 1)
Jul 7, 14:35 PDT
Unplanned Carrier Partner Maintenance - Aerialink 10DLC - MMS
Completed - The scheduled maintenance has been completed.
Jul 7, 04:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 20:00 PDT
Scheduled - A 10DLC carrier partner will be performing scheduled maintenance impacting 10DLC MMS services.

The maintenance is scheduled to begin Monday, Jul 06, 2026 at 08:00 PM PT and to finish Jul 07, 2026 by 4:00 AM PT.

During the maintenance window, customers may experience intermittent latency impacting inbound (MO) and outbound (MT) MMS messaging via 10DLC.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Jul 6, 07:11 PDT
Scheduled Carrier Maintenance - Small U.S. carriers - Short Code & Toll Free - (Route 1&2) - SMS
Completed - The scheduled maintenance has been completed.
Jul 7, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 02:00 PDT
Scheduled - Small U.S. carriers will be performing scheduled maintenance impacting short code and toll free (route 1&2) SMS services.

The maintenance is scheduled to begin Tuesday, July 7, 2026 at 2:00 AM PT and to finish July 7, 2026 by 4:00 AM PT.

During the maintenance window, customers may experience intermittent latency impacting inbound (MO) and outbound (MT) SMS via short code and toll free (route 1&2) with these small U.S. carriers' subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Jul 6, 02:17 PDT
Emergency Carrier Maintenance - SMS (Route 1) - Americas - Canada
Completed - The scheduled maintenance has been completed.
Jul 7, 01:20 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 21:50 PDT
Scheduled - Our carrier partner will be performing scheduled maintenance impacting short code (route 1) SMS services.

The maintenance is scheduled to begin Monday, July 6, 2026 at 9:00 PM PT and to finish July 7, 2026 by 1:00 AM PT.

During the maintenance window, customers may experience intermittent latency impacting inbound (MO), outbound (MT) SMS and loss of delivery receipts via short code (route 1) with these subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Jul 6, 21:49 PDT
Jul 6, 2026
Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026
Scheduled Carrier Maintenance - Small U.S. carriers Short Code (Route 1&2) SMS
Completed - The scheduled maintenance has been completed.
Jul 2, 21:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 19:00 PDT
Scheduled - Small U.S. carriers will be performing scheduled maintenance impacting short code (route 1&2) SMS services.

The maintenance is scheduled to begin Thursday, July 2, 2026 at 7:00 PM PT and to finish July 2, 2026 by 9:00 PM PT.

During the maintenance window, customers may experience intermittent latency impacting inbound (MO) and outbound (MT) SMS via short code (route 1&2) with these small U.S. carriers' subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Jul 1, 07:47 PDT
Scheduled Carrier Partner Maintenance - Toll Free SMS & MMS - United States and Canada
Completed - The scheduled maintenance has been completed.
Jul 2, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 20:00 PDT
Scheduled - A toll-free carrier partner will be performing scheduled maintenance impacting toll-free SMS and MMS services for United States and Canada.

The maintenance is scheduled to begin Wednesday, July 1, 2026 at 8:00 PM PT and to finish July 2, 2026 by 12:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS and MMS messaging via toll-free for United States and Canada.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Jun 21, 17:19 PDT
Jul 1, 2026
Carrier Partner Incident - Toll-Free SMS Delivery Delays
Resolved - Monitoring for the issue impacting toll-free SMS services for United States, Canada and Puerto Rico has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time.

If you observe any continued or new issues, please contact the Convey Help Desk.
Jul 1, 04:39 PDT
Investigating - There is a carrier-partner incident currently impacting toll-free SMS services for United States, Canada and Puerto Rico.

Customers may experience delivery delays impacting inbound (MO) and outbound (MT) SMS via toll-free .

The cause of this issue is under investigation at this time.

Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.
Jun 30, 21:57 PDT
Jun 30, 2026
Carrier Partner Incident - Small U.S. carriers & Google Voice Short Code (Route 1) SMS Latency
Resolved - Monitoring for the issue impacting short code (route 1) SMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time.

If you observe any continued or new issues, please contact the Convey Help Desk.
Jun 30, 10:53 PDT
Investigating - There is a carrier-partner incident currently impacting short code (route 1) SMS services.

Customers may experience intermittent latency impacting outbound (MT) SMS via short code (route 1)Small U.S. carriers and Google Voice.

The cause of this issue is under investigation at this time.

Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.
Jun 30, 10:47 PDT
Scheduled Carrier Partner Maintenance - Aerialink 10DLC SMS
Completed - The scheduled maintenance has been completed.
Jun 30, 05:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 20:00 PDT
Scheduled - A 10DLC carrier partner will be performing scheduled maintenance impacting 10DLC SMS services.

The maintenance is scheduled to begin Monday, June 29, 2026, at 8:00 PM PT and to finish Tuesday, June 30, 2026, by 5:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS messaging via 10DLC.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Jun 29, 12:54 PDT
Scheduled Carrier Maintenance - T-Mobile Short Code (Route 1 & Route 2) SMS & MMS
Completed - The scheduled maintenance has been completed.
Jun 30, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 20:00 PDT
Scheduled - T-Mobile will be performing scheduled maintenance impacting short code (route 1 and route 2) SMS and MMS services.

The maintenance is scheduled to begin Monday, June 29, 2026 at 8:00 PM PT and to finish June 30, 2026 by 4:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS and MMS via short code (route 1 and route 2) with T-Mobile subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Jun 27, 11:06 PDT
Jun 29, 2026
Scheduled Carrier Maintenance - T-Mobile Short Code (Route 1 & Route 2) SMS & MMS
Completed - The scheduled maintenance has been completed.
Jun 29, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 20:00 PDT
Scheduled - T-Mobile will be performing scheduled maintenance impacting short code (route 1 and route 2) SMS and MMS services.

The maintenance is scheduled to begin Sunday, June 28, 2026 at 08:00 PM PT and to finish June 29, 2026 by 04:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS and MMS via short code (route 1 and route 2) with T-Mobile subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Jun 27, 11:00 PDT
Scheduled Carrier Partner Maintenance - All Sender Types MMS - United States, Canada, and Australia
Completed - The scheduled maintenance has been completed.
Jun 29, 02:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 01:00 PDT
Scheduled - An all sender types carrier partner will be performing scheduled maintenance impacting all sender types MMS services for United States, Canada, and Australia.

The maintenance is scheduled to begin Monday, June 29, 2026 at 1:00 AM PT and to finish June 29, 2026 by 2:30 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) MMS messaging via all sender types for United States, Canada, and Australia.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Jun 27, 11:14 PDT
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