All Systems Operational

About This Site

Aerialink of Message Broadcast's network customer status site. Additional monitored metrics that not shown here can be accessed at: http://uptime.aerialink.net

API v3.4 - SMPP Operational
API v5 - HTTPS Operational
Message Delivery Operational
RCS Services Operational
Platform Management Portal Operational
10DLC Registration Services Operational
10DLC Registration Portal Operational
Conversations (Engine and Portal) Operational
Messenger Engine Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Emergency Carrier Partner Maintenance -Short Code (Route 1) MMS - America Jul 23, 2026 19:00-23:00 PDT

Our carrier partner will be performing maintenance for short code (route 1) MMS services.

The maintenance is scheduled to begin Thursday, July 23, 2026, at 7:00 PM PT and to finish July 23, 2026, by 11:00 PM PT.

During the maintenance window, customers may experience intermittent latency due to brief queuing impacting MMS inbound (MO), outbound (MT), and delivery receipts (DLR) traffic on short code (route 1).
Posted on Jul 23, 2026 - 11:25 PDT

Scheduled Carrier Partner Maintenance - Aerialink 10DLC SMS & MMS - Chicago Jul 23, 2026 20:00 - Jul 24, 2026 03:00 PDT

A 10DLC carrier partner will be performing scheduled maintenance impacting 10DLC SMS and MMS services for Chicago.

The maintenance is scheduled to begin Thursday, July 23, 2026 at 8:00 PM PT and to finish July 24, 2026 by 3:00 AM PT. During the maintenance window, customers may experience intermittent delivery delays impacting inbound (MO) and outbound (MT) SMS and MMS messaging via 10DLC for Chicago.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Posted on Jul 22, 2026 - 13:19 PDT

Scheduled Carrier Maintenance - T-Mobile Short Code (Route 2) SMS & MMS Jul 23, 2026 20:30 - Jul 24, 2026 05:00 PDT

T-Mobile will be performing scheduled maintenance impacting short code (route 2) SMS and MMS services.

The maintenance is scheduled to begin Thursday, July 23, 2026, at 08:30 PM PT and to finish Friday, July 24, 2026, by 5:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS and MMS via short code (route 2) with T-Mobile subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Posted on Jul 22, 2026 - 14:00 PDT

Scheduled Carrier Maintenance - AT&T Toll Free SMS Jul 26, 2026 00:00-04:00 PDT

AT&T will be performing scheduled maintenance impacting toll-free SMS services.

The maintenance is scheduled to begin Sunday, July 26, 2026, at 12:00 AM PT and to finish July 26, 2026, by 4:00 AM PT. During the maintenance window, customers may experience intermittent delays impacting inbound (MO) and outbound (MT) SMS via toll-free with AT&T subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Posted on Jul 23, 2026 - 06:52 PDT

Scheduled Carrier Maintenance - Verizon - Toll Free - SMS - US Jul 27, 2026 20:00 - Jul 28, 2026 03:00 PDT

Verizon will be performing scheduled maintenance impacting toll-free SMS services in US region.

The maintenance is scheduled to begin Monday, July 27, 2026 at 8:00 PM PT and to finish July 29, 2026 by 03:00 AM PT.

During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS via toll-free with Verizon subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Posted on Jul 20, 2026 - 23:26 PDT

Scheduled Carrier Partner Maintenance - Aerialink - 10DLC - SMS Jul 27, 2026 21:00 - Jul 28, 2026 03:00 PDT

A 10DLC carrier partner will be performing scheduled maintenance impacting 10DLC SMS services.

The maintenance is scheduled to begin Monday, Jul 27, 2026 at 9:00 PM PT and to finish Jul 28, 2026 by 3:00 AM PT.

During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS messaging via 10DLC.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Posted on Jul 20, 2026 - 23:16 PDT

Scheduled Carrier Maintenance - Small U.S. carriers Short Code (Route 1) SMS Jul 28, 2026 02:00-04:00 PDT

Small U.S. carriers will be performing scheduled maintenance impacting short code (route 1) SMS services.

The maintenance is scheduled to begin Tuesday, July 28, 2026 at 2:00 AM PT and to finish July 28, 2026 by 4:00 AM PT. During the maintenance window, customers may experience intermittent latency impacting inbound (MO) and outbound (MT) SMS via short code (route 1) with these small U.S. carriers' subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Posted on Jul 17, 2026 - 04:36 PDT

Scheduled Carrier Maintenance - Small U.S. carriers Toll Free SMS Jul 28, 2026 02:00-04:00 PDT

Small U.S. carriers will be performing scheduled maintenance impacting toll-free SMS services.

The maintenance is scheduled to begin Tuesday, July 28, 2026 at 2:00 AM PT and to finish July 28, 2026 by 4:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS via toll-free with these small U.S. carriers' subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Posted on Jul 16, 2026 - 21:46 PDT

US SMS Carrier Maintenance - Small US Carriers Jul 28, 2026 20:00-22:00 PDT

A subset of small networks in the US will be conducting planned maintenance impacting SMS services.

The maintenance is scheduled to begin Tuesday, July 28, 2026, at 08:00 PM PT and to finish Tuesday, July 28, 2026, by 10:00 PM PT. During the maintenance window, customers may experience intermittent delays impacting inbound (MO) and outbound (MT) SMS delivery to subscribers on small US carrier networks.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Posted on Jul 22, 2026 - 00:04 PDT

Scheduled Carrier Partner Maintenance - Toll Free SMS & MMS - United States and Canada Jul 29, 2026 20:00 - Jul 30, 2026 00:00 PDT

A toll-free carrier partner will be performing scheduled maintenance impacting toll-free SMS and MMS services for United States and Canada.

The maintenance is scheduled to begin Wednesday, July 29, 2026 at 8:00 PM PT and to finish July 30, 2026 by 12:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS and MMS messaging via toll-free for United States and Canada.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Posted on Jun 21, 2026 - 17:25 PDT

Scheduled Carrier Partner Maintenance - AT&T Short Code MMS Jul 29, 2026 21:00-23:00 PDT

Update - A short code carrier partner will be performing scheduled maintenance impacting AT&T short code (route 2) MMS services.

The maintenance is scheduled to begin Wednesday, July 29, 2026 at 9:00 PM PT and to finish July 29, 2026 by 11:00 PM PT. During the maintenance window, customers may experience intermittent delay impacting AT&T inbound (MO) and outbound (MT) MMS messaging via short code (route 2).

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Jul 14, 2026 - 11:33 PDT
Scheduled - A short code carrier partner will be performing scheduled maintenance impacting AT&T short code (route 2) MMS services.

The maintenance is scheduled to begin Monday, July 20, 2026 at 9:00 PM PT and to finish July 20, 2026 by 11:00 PM PT. During the maintenance window, customers may experience intermittent delay impacting AT&T inbound (MO) and outbound (MT) MMS messaging via short code (route 2).

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Jul 09, 2026 - 11:53 PDT

Scheduled Carrier Partner Maintenance - 10DLC SMS & MMS Jul 30, 2026 20:00 - Jul 31, 2026 03:00 PDT

A 10DLC carrier partner will be performing scheduled maintenance impacting 10DLC SMS and MMS services.

The maintenance is scheduled to begin Thursday, July 30, 2026 at 8:00 PM PT and to finish July 31, 2026 by 3:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS and MMS messaging via 10DLC.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Posted on Jul 23, 2026 - 05:05 PDT

Scheduled Carrier Partner Maintenance - Aerialink - 10DLC - SMS Jul 30, 2026 21:00 - Jul 31, 2026 03:00 PDT

A 10DLC carrier partner will be performing scheduled maintenance impacting 10DLC SMS services.

The maintenance is scheduled to begin Thursday, Jul 30, 2026 at 9:00 PM PT and to finish Jul 31, 2026 by 3:00 AM PT.

During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS messaging via 10DLC.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Posted on Jul 20, 2026 - 23:17 PDT

Scheduled Carrier Partner Maintenance - Aerialink - 10DLC - SMS Aug 3, 2026 21:00 - Aug 4, 2026 03:00 PDT

A 10DLC carrier partner will be performing scheduled maintenance impacting 10DLC SMS services.

The maintenance is scheduled to begin Monday, Aug 03, 2026 at 9:00 PM PT and to finish Aug 04, 2026 by 3:00 AM PT.

During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS messaging via 10DLC.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Posted on Jul 20, 2026 - 23:18 PDT

Scheduled Carrier Partner Maintenance - 10DLC Registration & Provisioning Aug 4, 2026 22:00 - Aug 5, 2026 05:00 PDT

A 10DLC carrier partner will be performing scheduled maintenance impacting 10DLC registration & provisioning services.

The maintenance is scheduled to begin Tuesday, August 4, 2026 at 10:00 PM PT and to finish August 5, 2026 by 5:00 AM PT. During the maintenance window, customers may experience delay in registration & provisioning via 10DLC.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Posted on Jul 21, 2026 - 06:47 PDT
Jul 23, 2026
Unplanned Carrier Partner Maintenance - 10 DLC SMS
Completed - The scheduled maintenance has been completed.
Jul 23, 06:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 21:00 PDT
Scheduled - A carrier partner will be performing unplanned maintenance impacting SMS services.

The maintenance is scheduled to begin Wednesday, July 22, 2026, at 09:00 PM PT and to finish Thursday, July 23, 2026, by 06:00 AM PT. During the maintenance window, customers may experience intermittent latency impacting inbound (MO), outbound (MT), and delivery receipt (DR) messaging.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Jul 22, 17:48 PDT
Unplanned Carrier Partner Maintenance - 10DLC - SMS Latency
Completed - The scheduled maintenance has been completed.
Jul 23, 05:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 21:01 PDT
Scheduled - A 10DLC carrier partner will be performing unplanned maintenance impacting 10DLC SMS services.

The maintenance is scheduled to begin Thursday, Jul 22, 2026, at 09:00 PM PT and to finish Jul 23, 2026, by 5:00 AM PT.

During the maintenance window, customers may experience delays impacting inbound (MO) and outbound (MT) SMS via 10 DLC with these subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Jul 22, 13:14 PDT
Emergency Carrier Maintenance - T-Mobile Short Code (Route 1) SMS
Completed - The scheduled maintenance has been completed.
Jul 23, 05:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 19:00 PDT
Scheduled - T-Mobile will be performing emergency maintenance impacting short code (route 1) SMS services.

The maintenance is scheduled to begin Sunday, July 19, 2026, at 07:00 PM PT and to finish July 20, 2026, by 05:00 AM PT. During the maintenance window, customers may experience intermittent latency impacting inbound (MO) and outbound (MT) SMS via short code (route 1) with T-Mobile subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Jul 21, 18:51 PDT
Scheduled Carrier Partner Maintenance - Toll Free SMS & MMS - United States and Canada
Completed - The scheduled maintenance has been completed.
Jul 23, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 20:00 PDT
Scheduled - A toll-free carrier partner will be performing scheduled maintenance impacting toll-free SMS and MMS services for United States and Canada.

The maintenance is scheduled to begin Wednesday, July 22, 2026 at 8:00 PM PT and to finish July 23, 2026 by 12:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS and MMS messaging via toll-free for United States and Canada.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Jun 21, 17:23 PDT
Jul 22, 2026
Emergency Carrier Partner Maintenance - Verizon Wireless – Puerto Rico Short Code SMS MO Traffic
Completed - The scheduled maintenance has been completed.
Jul 22, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 21:00 PDT
Scheduled - A short code carrier partner will be performing emergency maintenance impacting Verizon Wireless - Puerto Rico short code (route 1) SMS services.

The maintenance is scheduled to begin Wednesday, July 22, 2026 at 9:00 PM PT and to finish July 22, 2026 by 11:00 PM PT. During the maintenance window, customers may experience intermittent latency impacting Verizon Wireless - Puerto Rico inbound (MO) SMS messaging via short code (route 1).

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Jul 22, 05:52 PDT
Scheduled Carrier Partner Maintenance - 10DLC SMS
Completed - The scheduled maintenance has been completed.
Jul 22, 05:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 21:00 PDT
Scheduled - A 10DLC carrier partner will be performing scheduled maintenance impacting 10DLC SMS services.

The maintenance is scheduled to begin Tuesday, July 21, 2026 at 9:00 PM PT and to finish July 22, 2026 by 5:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS messaging via 10DLC.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Jul 21, 06:21 PDT
Scheduled Carrier Maintenance - T-Mobile - Short Code (Route 1&2) - SMS & MMS
Completed - The scheduled maintenance has been completed.
Jul 22, 05:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 19:00 PDT
Scheduled - T-Mobile will be performing scheduled maintenance impacting short code (route 1&2) SMS and MMS services.

The maintenance is scheduled to begin Tuesday, July 21, 2026 at 7:00 PM PT and to finish July 22, 2026 by 5:00 AM PT.

During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS and MMS via short code (route 1&2) with T-Mobile subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Jul 20, 19:10 PDT
Scheduled Carrier Maintenance - Small U.S. carriers Toll Free SMS
Completed - The scheduled maintenance has been completed.
Jul 22, 02:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 20:01 PDT
Scheduled - Small U.S. carriers will be performing scheduled maintenance impacting toll-free SMS services.

The maintenance is scheduled to begin Tuesday, July 21, 2026 at 8:00 PM PT and to finish July 22, 2026, by 02:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS via toll-free with these small U.S. carriers' subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Jul 16, 21:43 PDT
Emergency Carrier Maintenance - Small U.S. carriers Short Code (Route 1) SMS
Completed - The scheduled maintenance has been completed.
Jul 22, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 20:00 PDT
Scheduled - Small U.S. carriers will be performing emergency maintenance impacting short code (route 1) SMS services.

The maintenance is scheduled to begin Tuesday, July 21, 2026 at 8:00 PM PT and to finish July 22, 2026 by 2:00 AM PT. During the maintenance window, customers may experience intermittent latency impacting inbound (MO) and outbound (MT) SMS via short code (route 1) with these small U.S. carriers' subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Jul 17, 04:40 PDT
Jul 21, 2026
Unplanned Carrier Partner Maintenance - 10DLC - SMS Latency
Completed - The scheduled maintenance has been completed.
Jul 21, 05:49 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 22:49 PDT
Scheduled - A 10DLC carrier partner will be performing unplanned maintenance impacting 10DLC SMS services.

The maintenance is scheduled to begin Monday, Jul 20, 2026 at 10:30 PM PT and to finish Jul 21, 2026 by 5:30 AM PT.

During the maintenance window, customers may experience delay impacting inbound (MO) and outbound (MT) SMS via 10 DLC with these subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Jul 20, 22:48 PDT
Emergency Carrier Maintenance - T-Mobile - Short Code (Route 1&2) - SMS & MMS
Completed - The scheduled maintenance has been completed.
Jul 21, 05:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 19:00 PDT
Scheduled - T-Mobile will be performing emergency maintenance impacting short code (route 1&2) SMS and MMS services.

The maintenance is scheduled to begin Monday, July 20, 2026, at 7:00 PM PT and to finish July 21, 2026, by 05:00 AM PT.

During the maintenance window, customers may experience intermittent latency impacting inbound (MO) and outbound (MT) SMS and MMS via short code (route 1&2) with T-Mobile subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Jul 19, 18:05 PDT
Unplanned Carrier Partner Maintenance - Aerialink 10DLC - AT&T
Completed - The scheduled maintenance has been completed.
Jul 21, 04:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 00:00 PDT
Scheduled - A 10DLC carrier partner will be performing scheduled maintenance impacting 10DLC registration & provisioning services.

The maintenance is scheduled to begin Tuesday, Jul 21, 2026 at 12:00 AM PT and to finish Jul 21, 2026 by 4:00 AM PT.

During the maintenance window, customers may experience delays in registration & provisioning via 10DLC

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Jul 20, 23:36 PDT
Scheduled Carrier Maintenance - Bell Mobility - Canada Toll Free SMS
Completed - The scheduled maintenance has been completed.
Jul 21, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 01:00 PDT
Scheduled - Bell Mobility will be performing scheduled maintenance impacting toll-free SMS services for Canada.

The maintenance is scheduled to begin Tuesday, July 21, 2026 at 1:00 AM PT and to finish July 21, 2026 by 4:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS via toll-free with Bell Mobility subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Jul 17, 04:31 PDT
Emergency Carrier Maintenance -Multiple Destination - Toll Free - SMS
Completed - The scheduled maintenance has been completed.
Jul 21, 01:08 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 23:08 PDT
Scheduled - Our carrier partner will be performing emergency maintenance impacting toll-free SMS services for Mexico, Peru, Colombia, Honduras, Guatemala, Panama, Costa Rica, El Salvador, Nicaragua, the United States and the Dominican Republic.

The maintenance is scheduled to begin Monday, July 20, 2026 at 11:00 PM PT and to finish July 21, 2026 by 1:00 AM PT.

During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS via toll-free with these subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Jul 20, 23:07 PDT
Jul 20, 2026
Scheduled Carrier Maintenance - T-Mobile - Short Code (Route 1&2) - SMS & MMS
Completed - The scheduled maintenance has been completed.
Jul 20, 05:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 19:00 PDT
Scheduled - T-Mobile will be performing scheduled maintenance impacting short code (route 1&2) SMS and MMS services.

The maintenance is scheduled to begin Sunday, July 19, 2026 at 7:00 PM PT and to finish July 20, 2026 by 5:00 AM PT.

During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS and MMS via short code (route 1&2) with T-Mobile subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Jul 19, 17:41 PDT
Jul 19, 2026
Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026
Emergency Carrier Maintenance - T-Mobile Short Code (Route 1) SMS
Completed - The scheduled maintenance has been completed.
Jul 16, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 20:01 PDT
Scheduled - T-Mobile will be performing emergency maintenance impacting short code (route 1) SMS services.

The maintenance is scheduled to begin Wednesday, July 15, 2026 at 8:00 PM PT and to finish on Thursday, July 16, 2026 by 4:00 AM PT. During the maintenance window, customers may experience intermittent latency impacting inbound (MO) and outbound (MT) SMS via short code (route 1) with T-Mobile subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Jul 15, 18:26 PDT
Scheduled Carrier Partner Maintenance - Toll Free SMS & MMS - United States and Canada
Completed - The scheduled maintenance has been completed.
Jul 16, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 20:00 PDT
Scheduled - A toll-free carrier partner will be performing scheduled maintenance impacting toll-free SMS and MMS services for United States and Canada.

The maintenance is scheduled to begin Wednesday, July 15, 2026 at 8:00 PM PT and to finish July 16, 2026 by 12:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS and MMS messaging via toll-free for United States and Canada.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Jun 21, 17:22 PDT
Jul 15, 2026
Jul 14, 2026
Emergency Carrier Maintenance - SMS (Route 1) - Americas - US
Completed - The scheduled maintenance has been completed.
Jul 14, 01:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 21:00 PDT
Scheduled - Our carrier partner will be performing scheduled maintenance impacting short code (route 1) SMS services.

The maintenance is scheduled to begin Monday, July 13, 2026 at 09:00 PM PT and to finish Tuesday, July 14, 2026 by 01:00 AM PT.

During the maintenance window, customers may experience intermittent latency impacting inbound (MO) and outbound (MT) SMS via short code (route 1) with these subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Jul 13, 20:43 PDT
Emergency Carrier Maintenance - Small U.S. carriers Toll Free SMS
Completed - The scheduled maintenance has been completed.
Jul 14, 00:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 22:01 PDT
Scheduled - Small U.S. carriers will be performing emergency maintenance impacting toll-free SMS services.

The maintenance is scheduled to begin Monday, July 13, 2026 at 10:00 PM PT and to finish July 14, 2026 by 12:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting outbound (MT) SMS via toll-free with these small U.S. carriers' subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Jul 13, 15:14 PDT
Emergency Carrier Maintenance - Small U.S. carriers Short Code (Route 1) SMS
Completed - The scheduled maintenance has been completed.
Jul 14, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 22:00 PDT
Scheduled - Small U.S. carriers will be performing emergency maintenance impacting short code (route 1) SMS services.

The maintenance is scheduled to begin Monday, July 13, 2026 at 10:00 PM PT and to finish July 14, 2026 by 12:00 AM PT. During the maintenance window, customers may experience intermittent latency impacting outbound (MT) SMS via short code (route 1) with these small U.S. carriers' subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions
Jul 13, 13:40 PDT
Jul 13, 2026
Carrier Partner Incident - T-Mobile Short Code (Route 1) MMS Latency
Resolved - Monitoring for the issue impacting short code (route 1) MMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time.

If you observe any continued or new issues, please contact the Convey Help Desk.
Jul 13, 13:52 PDT
Update - The carrier partner incident impacting short code (route 1) MMS services is currently under investigation by carrier partner teams.

Customers may experience latency impacting outbound (MT) MMS via short code (route 1) with T-Mobile.

Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.
Jul 13, 13:18 PDT
Investigating - There is a carrier-partner incident currently impacting short code (route 1) MMS services.

Customers may experience latency impacting outbound (MT) MMS via short code (route 1) with T-Mobile.

The cause of this issue is under investigation at this time.

Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.
Jul 13, 11:02 PDT
Carrier Partner Incident - T-Mobile Short Code (Route 1) SMS Latency
Resolved - Monitoring for the issue impacting short code (route 1) SMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time.

If you observe any continued or new issues, please contact the Convey Help Desk.
Jul 13, 13:42 PDT
Investigating - There is a carrier-partner incident currently impacting short code (route 1) SMS services.

Customers may experience latency impacting outbound (MT) SMS via short code (route 1) with T-Mobile.

The cause of this issue is under investigation at this time.

Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.
Jul 13, 11:44 PDT
Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026
Scheduled Carrier Maintenance - all sender types MMS
Completed - The scheduled maintenance has been completed.
Jul 9, 09:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 06:00 PDT
Scheduled - A Vendor partner will be performing scheduled maintenance impacting all sender types MMS services.

The maintenance is scheduled to begin Thursday, July 9, 2026 at 6:00 AM PT and to finish July 9, 2026 by 9:00 AM PT. During the maintenance window, customers may experience delay impacting inbound (MO) and outbound (MT) MMS via all sender types with subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Jul 9, 01:43 PDT
Carrier Partner Incident - T-Mobile Toll-Free SMS Delivery Delays
Resolved - Monitoring for the issue impacting toll-free SMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time.

If you observe any continued or new issues, please contact the Convey Help Desk.
Jul 9, 08:01 PDT
Investigating - There is a carrier-partner incident currently impacting Aerialink toll-free SMS services.

Customers may experience minor delivery delays impacting SMS via toll-free with T-Mobile.

The cause of this issue is under investigation at this time.

Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.
Jul 9, 02:30 PDT
Scheduled Carrier Partner Maintenance - Toll Free SMS & MMS - United States and Canada
Completed - The scheduled maintenance has been completed.
Jul 9, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 20:00 PDT
Scheduled - A toll-free carrier partner will be performing scheduled maintenance impacting toll-free SMS and MMS services for United States and Canada.

The maintenance is scheduled to begin Wednesday, July 8, 2026 at 8:00 PM PT and to finish July 9, 2026 by 12:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS and MMS messaging via toll-free for United States and Canada.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Jun 21, 17:26 PDT
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