Aerialink Status

Mobile Carrier Incident - Verizon - Short Code (Route 1) - SMS - US

Investigating - There is a carrier-side incident currently impacting Aerialink Short Code (route 1) SMS services for US region

Customers may experience intermittent latency impacting Outbound(MT) SMS via all sender types (route 1) with Verizon.

The cause of this issue is under investigation at this time.

Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.
Sep 28, 2026 - 09:03 PDT

About This Site

Aerialink of Message Broadcast's network customer status site. Additional monitored metrics that not shown here can be accessed at: http://uptime.aerialink.net

API v3.4 - SMPP Operational

API v5 - HTTPS Operational

Message Delivery Operational

RCS Services Operational

Platform Management Portal Operational

10DLC Registration Services Operational

10DLC Registration Portal Operational

Conversations (Engine and Portal) Operational

Messenger Engine Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Scheduled Carrier Partner Maintenance - Toll Free SMS & MMS - United States and Canada Sep `30`, `2026` `20:00`-`21:00` PDT

A toll-free carrier partner will be performing scheduled maintenance impacting toll-free SMS and MMS services for the United States and Canada.

The maintenance is scheduled to begin Wednesday, Sept 30, 2026 at 8:00 PM PT and to finish Oct 1, 2026 by 12:00 AM PT.

During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS and MMS messaging via toll-free for the United States and Canada.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Posted on Aug 12, 2026 - 14:49 PDT

Planned Carrier Partner Maintenance - 10DLC Registration & Provisioning Oct `4`, `2026` `22:00` - Oct `5`, `2026` `05:00` PDT

A 10DLC carrier partner will be performing unplanned maintenance impacting 10DLC registration & provisioning services.

The maintenance is scheduled to begin Wednesday, August 19, 2026 at 10:00 PM PT and to finish Thursday, August 20, 2026 by 5:00 AM PT.

During the maintenance window, customers may experience delays in campaign and TN provisioning via 10DLC.
Posted on Sep 28, 2026 - 03:22 PDT

Scheduled Carrier Partner Maintenance - 10DLC SMS Oct `5`, `2026` `21:00` - Oct `6`, `2026` `03:00` PDT

A 10DLC carrier partner will be performing scheduled maintenance impacting 10DLC SMS services.

The maintenance is scheduled to begin Monday, October 5, 2026 at 9:00 PM PT and to finish October 6, 2026 by 3:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS messaging via 10DLC.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Posted on Sep 05, 2026 - 19:51 PDT

Scheduled Carrier Maintenance - Small U.S. carriers Toll Free SMS Oct `6`, `2026` `02:00`-`04:00` PDT

Small U.S. carriers will be performing scheduled maintenance impacting toll-free SMS services.

The maintenance is scheduled to begin Tuesday, October 6, 2026 at 2:00 AM PT and to finish October 6, 2026 by 4:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS via toll-free with these small U.S. carriers' subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Posted on Sep 25, 2026 - 23:47 PDT

Scheduled Carrier Partner Maintenance - Toll Free SMS & MMS - United States and Canada Oct `7`, `2026` `20:00` - Oct `8`, `2026` `00:00` PDT

A toll-free carrier partner will be performing scheduled maintenance impacting toll-free SMS and MMS services for United States and Canada.

The maintenance is scheduled to begin Wednesday, October 7, 2026 at 8:00 PM PT and to finish October 8, 2026 by 12:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS and MMS messaging via toll-free for United States and Canada.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Posted on Sep 04, 2026 - 00:26 PDT

Scheduled Carrier Partner Maintenance - 10DLC SMS Oct `7`, `2026` `21:00` - Oct `8`, `2026` `03:00` PDT

A 10DLC carrier partner will be performing scheduled maintenance impacting 10DLC SMS services.

The maintenance is scheduled to begin Wednesday, October 7, 2026 at 9:00 PM PT and to finish October 8, 2026 by 3:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS messaging via 10DLC.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Posted on Sep 05, 2026 - 20:11 PDT

Scheduled Carrier Partner Maintenance - 10DLC - SMS& MMS Oct `12`, `2026` `21:00` - Oct `13`, `2026` `03:00` PDT

Update - We will be undergoing scheduled maintenance during this time.
Sep 19, 2026 - 10:14 PDT

Scheduled - A 10DLC carrier partner will be performing scheduled maintenance impacting 10DLC SMS and MMS services.

The maintenance is scheduled to begin Monday, October 12, 2026 at 8:00 PM PT and to finish October 13, 2026 by 3:00 AM PT.

During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS and MMS messaging via 10DLC.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Sep 05, 2026 - 19:31 PDT

Scheduled Carrier Partner Maintenance - 10DLC SMS & MMS Oct `13`, `2026` `20:00` - Oct `14`, `2026` `03:00` PDT

A 10DLC carrier partner will be performing scheduled maintenance impacting 10DLC SMS and MMS services.

The maintenance is scheduled to begin Tuesday, October 13, 2026 at 8:00 PM PT and to finish October 14, 2026 by 3:00 AM PT. During the maintenance window, customers may experience intermittent latency impacting inbound (MO) and outbound (MT) SMS and MMS messaging via 10DLC.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Posted on Sep 23, 2026 - 22:45 PDT

Scheduled Carrier Partner Maintenance - Toll Free SMS & MMS - United States and Canada Oct `14`, `2026` `20:00` - Oct `15`, `2026` `00:00` PDT

A toll-free carrier partner will be performing scheduled maintenance impacting toll-free SMS and MMS services for United States and Canada.

The maintenance is scheduled to begin Wednesday, October 14, 2026 at 8:00 PM PT and to finish October 15, 2026 by 12:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS and MMS messaging via toll-free for United States and Canada.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Posted on Sep 04, 2026 - 00:40 PDT

Scheduled Vendor Partner Maintenance - RCS US Oct `14`, `2026` `20:00`-`23:00` PDT

A vendor partner will be performing scheduled maintenance impacting RCS services for United States.

The maintenance is scheduled to begin Wednesday, October 14, 2026 at 10:00 PM PT and to finish October 15, 2026 by 1:00 AM PT. During the maintenance window, customers may experience intermittent connectivity interruptions when using RCS services.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Posted on Sep 25, 2026 - 21:44 PDT

Scheduled Carrier Partner Maintenance - 10DLC SMS Oct `14`, `2026` `21:00` - Oct `15`, `2026` `03:00` PDT

A 10DLC carrier partner will be performing scheduled maintenance impacting 10DLC SMS services.

The maintenance is scheduled to begin Wednesday, October 14, 2026 at 9:00 PM PT and to finish October 15, 2026 by 3:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS messaging via 10DLC.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Posted on Sep 05, 2026 - 19:09 PDT

Scheduled Vendor Partner Maintenance - RCS US Oct `21`, `2026` `20:00`-`23:00` PDT

A vendor partner will be performing scheduled maintenance impacting RCS services for United States.

The maintenance is scheduled to begin Wednesday, October 21, 2026 at 10:00 PM PT and to finish October 22, 2026 by 1:00 AM PT. During the maintenance window, customers may experience intermittent connectivity interruptions when using RCS services.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Posted on Sep 25, 2026 - 21:42 PDT

Scheduled Carrier Partner Maintenance - Toll Free SMS & MMS - United States and Canada Oct `21`, `2026` `20:00` - Oct `22`, `2026` `00:00` PDT

A toll-free carrier partner will be performing scheduled maintenance impacting toll-free SMS and MMS services for United States and Canada.

The maintenance is scheduled to begin Wednesday, October 21, 2026 at 8:00 PM PT and to finish October 22, 2026 by 12:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS and MMS messaging via toll-free for United States and Canada.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Posted on Sep 04, 2026 - 01:08 PDT

Scheduled Carrier Partner Maintenance - Toll Free SMS & MMS - United States and Canada Oct `28`, `2026` `20:00` - Oct `29`, `2026` `00:00` PDT

A toll-free carrier partner will be performing scheduled maintenance impacting toll-free SMS and MMS services for United States and Canada.

The maintenance is scheduled to begin Wednesday, October 28, 2026 at 8:00 PM PT and to finish October 29, 2026 by 12:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS and MMS messaging via toll-free for United States and Canada.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Posted on Sep 04, 2026 - 00:54 PDT

Past Incidents

Sep `28`, `2026`

Scheduled Carrier Maintenance - Verizon - Short Code (Route 1) - SMS

Completed - The scheduled maintenance has been completed.
Sep 28, 10:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 21:00 PDT

Scheduled - Verizon will be performing scheduled maintenance impacting short code (route 1) SMS services.

The maintenance is scheduled to begin Sunday, September 27, 2026 at 9:00 PM PT and to finish September 27, 2026 by 10:00 PM PT.

During the maintenance window, customers may experience intermittent latency impacting inbound (MO) and outbound (MT) SMS via short code (route 1) with Verizon subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Sep 16, 12:03 PDT

Scheduled Carrier Maintenance - Short code - SMS (Route 1) - Americas - Canada

Completed - The scheduled maintenance has been completed.
Sep 28, 03:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 19:30 PDT

Scheduled - Our carrier partner will be performing scheduled maintenance impacting short code (route 1) SMS services.

The maintenance is scheduled to begin Sunday, Sept 27, 2026 at 7:30 PM PT and to finish Sept 28, 2026 by 3:30 AM PT.

During the maintenance window, customers may experience intermittent latency impacting inbound (MO) and outbound (MT) SMS via short code (route 1) with these subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Sep 6, 16:08 PDT

Sep `27`, `2026`

Sep `26`, `2026`

No incidents reported.

Sep `25`, `2026`

Emergency Carrier Maintenance - T-Mobile - Short Code (Route 1&2) - SMS & MMS

Completed - The scheduled maintenance has been completed.
Sep 25, 04:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 20:00 PDT

Scheduled - T-Mobile will be performing emergency maintenance impacting short code (route 1&2) SMS and MMS services.

The maintenance is scheduled to begin Thursday, September 24, 2026 at 8:00 PM PT and to finish September 25, 2026 by 4:00 AM PT.

During the maintenance window, customers may experience latency impacting inbound (MO) and outbound (MT) SMS and MMS via short code (route 1&2) with T-Mobile subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Sep 23, 12:47 PDT

Emergency Carrier Maintenance - All Sender Types MMS - United States and Canada

Completed - The scheduled maintenance has been completed.
Sep 25, 03:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 01:04 PDT

Scheduled - An all sender types carrier partner will be performing emergency maintenance impacting all sender types MMS services.

The maintenance is scheduled to begin Friday, September 25, 2026 at 1:00 AM PT and to finish September 25, 2026 by 3:30 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) MMS via all sender types with subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Sep 25, 01:03 PDT

Emergency Carrier Maintenance - Toll Free MMS

Completed - The scheduled maintenance has been completed.
Sep 25, 03:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 01:00 PDT

Scheduled - A toll-free carrier partner will be performing emergency maintenance impacting toll-free MMS services.

The maintenance is scheduled to begin Friday, September 25, 2026 at 1:00 AM PT and to finish September 25, 2026 by 3:30 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) MMS via toll-free with subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Sep 24, 20:07 PDT

Sep `24`, `2026`

Scheduled Carrier Maintenance - T-Mobile Short Code (Route 1& 2) SMS & MMS

Completed - The scheduled maintenance has been completed.
Sep 24, 04:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 20:01 PDT

Scheduled - T-Mobile will be performing scheduled maintenance impacting short code (route 1 and route 2) SMS and MMS services.

The maintenance is scheduled to begin Wednesday, September 23, 2026 at 8:00 PM PT and to finish September 24, 2026 by 4:00 AM PT. During the maintenance window, customers may experience intermittent latency impacting inbound (MO) and outbound (MT) SMS and MMS via short code (route 1 and route 2) with T-Mobile subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Sep 23, 02:58 PDT

Scheduled Vendor Partner Maintenance - RCS - US

Completed - The scheduled maintenance has been completed.
Sep 24, 04:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 00:00 PDT

Scheduled - Our vendor partner will be performing scheduled maintenance impacting RCS services for US.

The maintenance is scheduled to begin Thursday, September 24, 2026, at 12:00 AM PT and to finish September 24, 2026, by 04:00 AM PT.

During the maintenance window, customers may experience intermittent latency when using RCS services.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Sep 23, 12:32 PDT

Scheduled Carrier Partner Maintenance - Toll Free SMS & MMS - United States and Canada

Completed - The scheduled maintenance has been completed.
Sep 24, 00:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 20:00 PDT

Scheduled - A toll-free carrier partner will be performing scheduled maintenance impacting toll-free SMS and MMS services for the United States and Canada.

The maintenance is scheduled to begin Wednesday, Sept 23, 2026 at 8:00 PM PT and to finish Sept 24, 2026 by 12:00 AM PT.

During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS and MMS messaging via toll-free for the United States and Canada.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Aug 12, 14:48 PDT

Sep `23`, `2026`

Mobile Carrier Incident - Verizon - Short Code (Route 1) - SMS - US

Resolved - The issue impacting SMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health.

The issue is resolved at this time.

If you observe any continued or new issues, please contact the Convey Help Desk.
Sep 23, 16:57 PDT

Update - Our carrier partner teams are continuing to investigate the issue.

There is a carrier-side incident currently impacting Aerialink Short Code (route 1) SMS services for US region

Customers may experience intermittent latency impacting Outbound(MT) SMS via all sender types (route 1) with Verizon.

The cause of this issue is under investigation at this time.

Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.
Sep 23, 15:11 PDT

Update - We are continuing to investigate this issue.
Sep 23, 14:36 PDT

Carrier Partner Incident - 10DLC - MMS Latency

Resolved - The issue impacting MMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health.

The issue is resolved at this time.

If you observe any continued or new issues, please contact the Convey Help Desk.
Sep 23, 14:35 PDT

Update - Our carrier partner teams are continuing to investigate the issue.

There is a carrier-partner incident currently impacting Aerialink 10DLC MMS services.

Customers may experience intermittent latency impacting outbound (MT) MMS via 10DLC.

The cause of this issue is under investigation at this time.

Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.
Sep 23, 13:46 PDT

Investigating - There is a carrier-partner incident currently impacting Aerialink 10DLC MMS services.

Customers may experience intermittent latency impacting outbound (MT) MMS via 10DLC.

The cause of this issue is under investigation at this time.

Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.
Sep 23, 10:43 PDT

Scheduled Carrier Maintenance - T-Mobile Short Code (Route 1&2) SMS & MMS

Completed - The scheduled maintenance has been completed.
Sep 23, 04:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 19:00 PDT

Scheduled - T-Mobile will be performing scheduled maintenance impacting short code (route 1&2) SMS and MMS services.

The maintenance is scheduled to begin Tuesday, September 22, 2026 at 7:00 PM PT and to finish September 23, 2026 by 4:00 AM PT.

During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS and MMS via short code(route 1&2) with T-Mobile subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Sep 16, 14:11 PDT

Scheduled Carrier Maintenance - AT&T Toll Free SMS

Completed - The scheduled maintenance has been completed.
Sep 23, 00:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 20:00 PDT

Scheduled - AT&T will be performing scheduled maintenance impacting toll-free SMS services.

The maintenance is scheduled to begin Tuesday, September 22, 2026 at 8:00 PM PT and to finish September 23, 2026 by 12:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS via toll-free with AT&T subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Sep 19, 00:07 PDT

Sep `22`, `2026`

Scheduled Carrier Partner Maintenance - 10DLC SMS

Completed - The scheduled maintenance has been completed.
Sep 22, 05:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 20:01 PDT

Scheduled - A 10DLC carrier partner will be performing scheduled maintenance impacting 10DLC SMS services.

The maintenance is scheduled to begin Monday, September 21, 2026 at 8:00 PM PT and to finish September 22, 2026 by 5:00 AM PT. During the maintenance window, customers may experience intermittent latency impacting inbound (MO) and outbound (MT) SMS messaging via 10DLC.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Sep 17, 23:19 PDT

Scheduled Carrier Maintenance - T-Mobile Short Code (Route 1&2) SMS & MMS

Completed - The scheduled maintenance has been completed.
Sep 22, 04:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 19:00 PDT

Scheduled - T-Mobile will be performing scheduled maintenance impacting short code (route 1&2) SMS and MMS services.

The maintenance is scheduled to begin Monday, September 21, 2026 at 7:00 PM PT and to finish September 22, 2026 by 4:00 AM PT.

During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS and MMS via short code(route 1&2) with T-Mobile subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Sep 16, 14:01 PDT

Emergency Carrier Maintenance - AT& T-Short Code -MMS

Completed - The scheduled maintenance has been completed.
Sep 22, 00:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 20:00 PDT

Scheduled - AT&T will be performing emergency maintenance impacting short code MMS services.

The maintenance is scheduled to begin Monday, September 21, 2026 at 8:00 PM PT and to finish September 22, 2026 by 12:00 AM PT. During the maintenance window, customers may experience intermittent latency impacting inbound (MO) and outbound (MT) MMS via short code with AT&T subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Sep 21, 18:05 PDT

Sep `21`, `2026`

Emergency Carrier Maintenance - Small U.S. carriers Toll Free SMS

Completed - The scheduled maintenance has been completed.
Sep 21, 20:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 19:00 PDT

Scheduled - Small U.S. carriers will be performing Emergency maintenance impacting toll-free SMS services.

The maintenance is scheduled to begin Monday, September 21, 2026, at 7:00 PM PDT and to finish September 21, 2026, by 8:00 PM PDT. During the maintenance window, customers may experience intermittent delay impacting outbound (MT) SMS via toll-free with these small U.S. carriers' subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Sep 21, 15:05 PDT

Mobile Carrier Incident - Verizon - Short Code (Route 1) SMS Latency - US region

Resolved - Monitoring for the issue impacting Aerialink Short Code (route 1) SMS services for US region has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time.

If you observe any continued or new issues, please contact the Convey Help Desk.
Sep 21, 19:47 PDT

Investigating - There is a carrier-side incident currently impacting Aerialink Short Code (route 1) SMS services for US region

Customers may experience intermittent latency impacting Outbound (MT) SMS via short code (route 1) with Verizon.

The cause of this issue is under investigation at this time.

Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.
Sep 21, 15:50 PDT

Sep `20`, `2026`

No incidents reported.

Sep `19`, `2026`

No incidents reported.

Sep `18`, `2026`

No incidents reported.

Sep `17`, `2026`

Scheduled Carrier Partner Maintenance - Toll Free MMS

Completed - The scheduled maintenance has been completed.
Sep 17, 03:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 01:01 PDT

Scheduled - A toll-free carrier partner will be performing scheduled maintenance impacting United States MMS services.

The maintenance is scheduled to begin Thursday, September 17, 2026 at 1:00 AM PDT and to finish September 17, 2026 by 3:30 AM PDT. During the maintenance window, customers may experience intermittent delays impacting inbound (MO) and outbound (MT) MMS messaging via toll-free.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Sep 3, 13:09 PDT

Unplanned Carrier Partner Maintenance - 10DLC MMS

Completed - The scheduled maintenance has been completed.
Sep 17, 03:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 23:00 PDT

Scheduled - A 10DLC carrier partner will be performing unplanned maintenance impacting 10DLC MMS services.

The maintenance is scheduled to begin Wednesday, September 16, 2026 at 8:00 PM PT and to finish September 17, 2026 by 3:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) MMS messaging via 10DLC.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Sep 16, 22:59 PDT

Scheduled Carrier Maintenance - Small U.S. carriers Toll Free SMS

Completed - The scheduled maintenance has been completed.
Sep 17, 01:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 19:00 PDT

Scheduled - Small U.S. carriers will be performing scheduled maintenance impacting toll-free SMS services.

The maintenance is scheduled to begin Wednesday, September 16, 2026 at 7:00 PM PT and to finish September 17, 2026 by 1:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting outbound (MT) SMS via toll-free with these small U.S. carriers' subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Sep 11, 22:44 PDT

Emergency Carrier Maintenance - Small U.S. carriers Short Code (Route 1) SMS

Completed - The scheduled maintenance has been completed.
Sep 17, 01:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 19:01 PDT

Scheduled - Small U.S. carriers will be performing scheduled maintenance impacting short code (route 1) SMS services.

The maintenance is scheduled to begin Wednesday, September 16, 2026 at 7:00 PM PT and to finish September 17, 2026 by 1:00 AM PT.

During the maintenance window, customers may experience intermittent latency impacting inbound (MO) and outbound (MT) SMS via short code (route 1) with these small U.S. carriers' subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Sep 15, 20:04 PDT

Scheduled Carrier Partner Maintenance - Toll Free SMS & MMS - United States and Canada

Completed - The scheduled maintenance has been completed.
Sep 17, 00:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 20:00 PDT

Scheduled - A toll-free carrier partner will be performing scheduled maintenance impacting toll-free SMS and MMS services for the United States and Canada.

The maintenance is scheduled to begin Wednesday, Sept 16, 2026 at 8:00 PM PT and to finish Sept 17, 2026 by 12:00 AM PT.

During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS and MMS messaging via toll-free for the United States and Canada.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Aug 12, 14:53 PDT

Sep `16`, `2026`

Sep `15`, `2026`

No incidents reported.

Sep `14`, `2026`

No incidents reported.

About This Site

Scheduled Maintenance

Scheduled Carrier Partner Maintenance - Toll Free SMS & MMS - United States and Canada Sep 30, 2026 20:00-21:00 PDT

Planned Carrier Partner Maintenance - 10DLC Registration & Provisioning Oct 4, 2026 22:00 - Oct 5, 2026 05:00 PDT

Scheduled Carrier Partner Maintenance - 10DLC SMS Oct 5, 2026 21:00 - Oct 6, 2026 03:00 PDT

Scheduled Carrier Maintenance - Small U.S. carriers Toll Free SMS Oct 6, 2026 02:00-04:00 PDT

Scheduled Carrier Partner Maintenance - Toll Free SMS & MMS - United States and Canada Oct 7, 2026 20:00 - Oct 8, 2026 00:00 PDT

Scheduled Carrier Partner Maintenance - 10DLC SMS Oct 7, 2026 21:00 - Oct 8, 2026 03:00 PDT

Scheduled Carrier Partner Maintenance - 10DLC - SMS& MMS Oct 12, 2026 21:00 - Oct 13, 2026 03:00 PDT

Scheduled Carrier Partner Maintenance - 10DLC SMS & MMS Oct 13, 2026 20:00 - Oct 14, 2026 03:00 PDT

Scheduled Carrier Partner Maintenance - Toll Free SMS & MMS - United States and Canada Oct 14, 2026 20:00 - Oct 15, 2026 00:00 PDT

Scheduled Vendor Partner Maintenance - RCS US Oct 14, 2026 20:00-23:00 PDT

Scheduled Carrier Partner Maintenance - 10DLC SMS Oct 14, 2026 21:00 - Oct 15, 2026 03:00 PDT

Scheduled Vendor Partner Maintenance - RCS US Oct 21, 2026 20:00-23:00 PDT

Scheduled Carrier Partner Maintenance - Toll Free SMS & MMS - United States and Canada Oct 21, 2026 20:00 - Oct 22, 2026 00:00 PDT

Scheduled Carrier Partner Maintenance - Toll Free SMS & MMS - United States and Canada Oct 28, 2026 20:00 - Oct 29, 2026 00:00 PDT

Past Incidents

Sep 28, 2026

Sep 27, 2026

Sep 26, 2026

Sep 25, 2026

Sep 24, 2026

Sep 23, 2026

Sep 22, 2026

Sep 21, 2026

Sep 20, 2026

Sep 19, 2026

Sep 18, 2026

Sep 17, 2026

Sep 16, 2026

Sep 15, 2026

Sep 14, 2026

Scheduled Carrier Partner Maintenance - Toll Free SMS & MMS - United States and Canada Sep `30`, `2026` `20:00`-`21:00` PDT

Planned Carrier Partner Maintenance - 10DLC Registration & Provisioning Oct `4`, `2026` `22:00` - Oct `5`, `2026` `05:00` PDT

Scheduled Carrier Partner Maintenance - 10DLC SMS Oct `5`, `2026` `21:00` - Oct `6`, `2026` `03:00` PDT

Scheduled Carrier Maintenance - Small U.S. carriers Toll Free SMS Oct `6`, `2026` `02:00`-`04:00` PDT

Scheduled Carrier Partner Maintenance - Toll Free SMS & MMS - United States and Canada Oct `7`, `2026` `20:00` - Oct `8`, `2026` `00:00` PDT

Scheduled Carrier Partner Maintenance - 10DLC SMS Oct `7`, `2026` `21:00` - Oct `8`, `2026` `03:00` PDT

Scheduled Carrier Partner Maintenance - 10DLC - SMS& MMS Oct `12`, `2026` `21:00` - Oct `13`, `2026` `03:00` PDT

Scheduled Carrier Partner Maintenance - 10DLC SMS & MMS Oct `13`, `2026` `20:00` - Oct `14`, `2026` `03:00` PDT

Scheduled Carrier Partner Maintenance - Toll Free SMS & MMS - United States and Canada Oct `14`, `2026` `20:00` - Oct `15`, `2026` `00:00` PDT

Scheduled Vendor Partner Maintenance - RCS US Oct `14`, `2026` `20:00`-`23:00` PDT

Scheduled Carrier Partner Maintenance - 10DLC SMS Oct `14`, `2026` `21:00` - Oct `15`, `2026` `03:00` PDT

Scheduled Vendor Partner Maintenance - RCS US Oct `21`, `2026` `20:00`-`23:00` PDT

Scheduled Carrier Partner Maintenance - Toll Free SMS & MMS - United States and Canada Oct `21`, `2026` `20:00` - Oct `22`, `2026` `00:00` PDT

Scheduled Carrier Partner Maintenance - Toll Free SMS & MMS - United States and Canada Oct `28`, `2026` `20:00` - Oct `29`, `2026` `00:00` PDT

Sep `28`, `2026`

Sep `27`, `2026`

Sep `26`, `2026`

Sep `25`, `2026`

Sep `24`, `2026`

Sep `23`, `2026`

Sep `22`, `2026`

Sep `21`, `2026`

Sep `20`, `2026`

Sep `19`, `2026`

Sep `18`, `2026`

Sep `17`, `2026`

Sep `16`, `2026`

Sep `15`, `2026`

Sep `14`, `2026`