Aerialink Status

Aerialink

Scheduled Carrier Maintenance - T-Mobile Short Code (Route 1 & Route 2) SMS & MMS

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 05, 2026 - 20:00 PDT

Scheduled - T-Mobile will be performing scheduled maintenance impacting short code (route 1 and route 2) SMS and MMS services.

The maintenance is scheduled to begin Tuesday, May 5, 2026 at 8:00 PM PT and to finish Wednesday, May 6, 2026 by 4:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS and MMS via short code (route 1 and route 2) with T-Mobile subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
May 5, 2026 20:00 - May 6, 2026 04:00 PDT

About This Site

Aerialink of Message Broadcast's network customer status site. Additional monitored metrics that not shown here can be accessed at: http://uptime.aerialink.net

API v3.4 - SMPP Operational

API v5 - HTTPS Operational

Message Delivery Operational

RCS Services Operational

Platform Management Portal Operational

10DLC Registration Services Operational

10DLC Registration Portal Operational

Conversations (Engine and Portal) Operational

Messenger Engine Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Scheduled Carrier Maintenance - Toll Free- SMS-US & Canada May `6`, `2026` `20:00` - May `7`, `2026` `00:00` PDT

A toll-free carrier partner will be performing scheduled maintenance impacting toll-free SMS services for US and Canada

The maintenance is scheduled to begin Wednesday, May 6, 2026 at 8:00 PM PT and to finish May 7, 2026 by 12:00 AM PT. During the maintenance window, customers may experience intermittent delivery delays impacting inbound (MO) and outbound (MT) SMS via toll-free subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Posted on May 03, 2026 - 19:23 PDT

Scheduled Carrier Partner Maintenance - All Sender Types SMS - United Kingdom, Germany, Italy, Hong Kong May `6`, `2026` `21:00` - May `7`, `2026` `00:00` PDT

An all sender types carrier partner will be performing scheduled maintenance impacting all sender types SMS services for United Kingdom, Germany, Italy, and Hong Kong.

The maintenance is scheduled to begin Wednesday, May 6, 2026 at 7:00 PM PT and to finish May 6, 2026 by 10:00 PM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS messaging via all sender types for United Kingdom, Germany, Italy, and Hong Kong.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Posted on May 04, 2026 - 16:27 PDT

Scheduled Carrier Maintenance - Small U.S. carriers Toll Free SMS May `7`, `2026` `13:00`-`18:00` PDT

Small U.S. carriers will be performing scheduled maintenance impacting toll-free SMS services.

The maintenance is scheduled to begin Thursday, May 7, 2026 at 8:00 PM PT and to finish May 8, 2026 by 1:00 AM PT.

During the maintenance window, customers may experience intermittent delivery delays impacting inbound (MO) and outbound (MT) SMS via toll-free with small U.S. carriers' subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Posted on May 04, 2026 - 13:03 PDT

Emergency Carrier Maintenance - Small U.S. carriers Short Code (Route 1) SMS May `7`, `2026` `20:00`-`22:00` PDT

Small U.S. carriers will be performing scheduled maintenance impacting short code (route 1) SMS services.

The maintenance is scheduled to begin Thursday, May 7, 2026 at 8:00 PM PT and to finish May 7, 2026 by 10:00 PM PT.

During the maintenance window, customers may experience intermittent latency impacting inbound (MO) and outbound (MT) SMS via short code (route 1) with these small U.S. carriers' subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Posted on May 04, 2026 - 13:11 PDT

Scheduled Carrier Partner Maintenance - All Sender Types SMS - United Kingdom, Germany, Italy, Hong Kong May `7`, `2026` `21:00` - May `8`, `2026` `00:00` PDT

Past Incidents

May 6, 2026

Scheduled Carrier Partner Maintenance - All Sender Types MMS - United States, Canada, & Australia

Completed - The scheduled maintenance has been completed.
May 6, 03:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 01:00 PDT

Scheduled - An all sender types carrier partner will be performing scheduled maintenance impacting all sender types MMS services for the United States, Canada, and Australia.

The maintenance is scheduled to begin Wednesday, May 6, 2026 at 1:00 AM PT and to finish May 6, 2026 by 3:00 AM PT. During the maintenance window, customers may experience intermittent latency impacting inbound (MO) and outbound (MT) MMS messaging via all sender types for the United States, Canada, and Australia.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
May 4, 13:12 PDT

May 5, 2026

Carrier Partner Incident - (Route 1) SMS Latency

Resolved - Monitoring for the issue impacting all sender types (route 1) SMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time.

If you observe any continued or new issues, please contact the Convey Help Desk.
May 5, 13:26 PDT

Investigating - There is a carrier-partner incident currently impacting short code (route 1) SMS services.

Customers may experience minor latency impacting inbound (MO) SMS via short code (route 1).

The cause of this issue is under investigation at this time.

Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.
May 5, 12:06 PDT

Scheduled Carrier Maintenance - T-Mobile Short Code (Route 1 and Route 2) SMS & MMS

Completed - The scheduled maintenance has been completed.
May 5, 04:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 20:00 PDT

Scheduled - T-Mobile will be performing scheduled maintenance impacting short code (route 1 and route 2) SMS and MMS services.

The maintenance is scheduled to begin Monday, May 4, 2026 at 8:00 PM PT and to finish Tuesday, May 5, 2026 by 4:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS and MMS via short code (route 1 and route 2) with T-Mobile subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
May 1, 15:55 PDT

May 4, 2026

Carrier Partner Incident - AT&T SMS Delay Mexico

Resolved - Monitoring for the issue impacting all sender types SMS services for Mexico has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time.

If you observe any continued or new issues, please contact the Convey Help Desk.
May 4, 19:13 PDT

Investigating - There is a carrier-partner incident currently impacting all sender types SMS services for Mexico.

Customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS via all sender types with AT&T.

The cause of this issue is under investigation at this time.

Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.
May 4, 18:15 PDT

Mobile Carrier Incident - AT&T (Route 1) SMS Latency

Investigating - There is a carrier-side incident currently impacting all sender types (route 1) SMS services.

Customers may experience minor latency impacting outbound (MT) SMS via all sender types (route 1) with AT&T.

The cause of this issue is under investigation at this time.

Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.
May 4, 10:02 PDT

Scheduled Carrier Maintenance - T-Mobile Short Code (Route 1 and Route 2) SMS & MMS

Completed - The scheduled maintenance has been completed.
May 4, 05:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 3, 19:00 PDT

Scheduled - T-Mobile will be performing scheduled maintenance impacting short code (route 1 and route 2) SMS and MMS services.

The maintenance is scheduled to begin Sunday, May 3, 2026 at 7:00 PM PT and to finish Monday, May 4, 2026 by 5:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS and MMS via short code (route 1 and route 2) with T-Mobile subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
May 1, 15:47 PDT

May 3, 2026

May 2, 2026

No incidents reported.

May 1, 2026

Scheduled Carrier Maintenance - T-Mobile Short Code (Route 1 & Route 2) SMS & MMS

Completed - The scheduled maintenance has been completed.
May 1, 05:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 19:00 PDT

Scheduled - T-Mobile will be performing scheduled maintenance impacting short code (route 1 and route 2) SMS and MMS services.

The maintenance is scheduled to begin Wednesday, April 30, 2026 at 7:00 PM PT and to finish May 01, 2026 by 5:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS and MMS via short code (route 1 and route 2) with T-Mobile subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Apr 29, 17:01 PDT

Apr 30, 2026

Scheduled Carrier Maintenance - Small U.S. carriers Short Code (Route 1) SMS

Completed - The scheduled maintenance has been completed.
Apr 30, 22:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 20:00 PDT

Scheduled - Small U.S. carriers will be performing scheduled maintenance impacting short code (route 1) SMS services.

The maintenance is scheduled to begin Thursday, April 30, 2026 at 8:00 PM PT and to finish April 30, 2026 by 10:00 PM PT. During the maintenance window, customers may experience intermittent latency impacting inbound (MO) and outbound (MT) SMS via short code (route 1) with these small U.S. carriers' subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Apr 27, 11:58 PDT

Scheduled Carrier Maintenance - T-Mobile Short Code (Route 1 and Route 2) SMS & MMS

Completed - The scheduled maintenance has been completed.
Apr 30, 05:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 19:00 PDT

Scheduled - T-Mobile will be performing scheduled maintenance impacting short code (route 1 and route 2) SMS services.

The maintenance is scheduled to begin Wednesday, April 29, 2026 at 7:00 PM PT and to finish April 30, 2026 by 5:00 AM PT. During the maintenance window, customers may experience intermittent latency impacting inbound (MO) and outbound (MT) SMS and MMS via short code (route 1 and route 2) with T-Mobile subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Apr 29, 16:27 PDT

Scheduled Carrier Partner Maintenance - Toll Free SMS - United States and Canada

Completed - The scheduled maintenance has been completed.
Apr 30, 00:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 20:00 PDT

Scheduled - A toll-free carrier partner will be performing scheduled maintenance impacting toll-free SMS services for United States and Canada.

The maintenance is scheduled to begin Wednesday, April 29, 2026 at 8:00 PM PT and to finish April 30, 2026 by 12:00 AM PT. During the maintenance window, customers may experience intermittent delivery delays impacting inbound (MO) and outbound (MT) SMS messaging via toll-free for United States and Canada.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Mar 19, 19:21 PDT

Apr 29, 2026

Carrier Partner Incident - Verizon Short Code (Route 1) SMS Latency

Resolved - Monitoring for the issue impacting short code (route 1) SMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time.

If you observe any continued or new issues, please contact the Convey Help Desk.
Apr 29, 13:12 PDT

Investigating - There is a carrier-partner incident currently impacting short code (route 1) SMS services.

Customers may experience intermittent latency impacting inbound (MO) and outbound (MT) SMS via short code (route 1) with Verizon.

The cause of this issue is under investigation at this time.

Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.
Apr 29, 11:51 PDT

Emergency Carrier Maintenance - T-Mobile Short Code (Route 1 and Route 2) SMS

Completed - The scheduled maintenance has been completed.
Apr 29, 04:50 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 20:26 PDT

Scheduled - T-Mobile will be performing scheduled maintenance impacting short code (route 1 and route 2) SMS services.

The maintenance is scheduled to begin Tuesday, April 28, 2026 at 8:00 PM PT and to finish April 29, 2026 by 5:00 AM PT.

During the maintenance window, customers may experience intermittent latency impacting inbound (MO) and outbound (MT) SMS via short code (route 1) with T-Mobile subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Apr 28, 20:25 PDT

Planned Carrier Partner Maintenance - Aerialink 10DLC SMS & MMS - Route 1&2

Completed - The scheduled maintenance has been completed.
Apr 29, 03:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 20:00 PDT

Scheduled - A 10DLC carrier partner will be performing planned maintenance impacting 10DLC SMS and MMS services.

The maintenance is scheduled to begin Tuesday, April 28, 2026 at 8:00 PM PT and to finish April 29, 2026 by 3:00 AM PT.During the maintenance window, customers may experience intermittent delivery delays impacting inbound (MO) and outbound (MT) SMS and MMS via 10DLC (route 1 & route 2) with subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Apr 27, 19:03 PDT

Apr 28, 2026

Carrier Partner Incident - Short Code (Route 1) SMS Latency

Update - The carrier partner incident impacting short code (route 1) SMS services is currently under investigation by carrier partner teams.

Customers may experience intermittent latency impacting inbound (MO) SMS via short code (route 1).

Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.
Apr 28, 19:13 PDT

Investigating - There is a carrier-partner incident currently impacting short code (route 1) SMS services.

Customers may experience intermittent latency impacting inbound (MO) SMS via short code (route 1).

The cause of this issue is under investigation at this time.

Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.
Apr 28, 16:27 PDT

Carrier Partner Incident - Short Code (Route 1) SMS Latency

Investigating - There is a carrier-partner incident currently impacting short code (route 1) SMS services.

Customers may experience intermittent latency impacting inbound (MO) SMS via short code (route 1).

The cause of this issue is under investigation at this time.

Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.
Apr 28, 14:13 PDT

Scheduled Carrier Maintenance - Small U.S. carriers Short Code (Route 1) SMS

Completed - The scheduled maintenance has been completed.
Apr 28, 04:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 02:00 PDT

Scheduled - Small U.S. carriers will be performing scheduled maintenance impacting short code (route 1) SMS services.

The maintenance is scheduled to begin Tuesday, April 28, 2026 at 2:00 AM PT and to finish April 28, 2026 by 4:00 AM PT. During the maintenance window, customers may experience intermittent latency impacting inbound (MO) and outbound (MT) SMS via short code (route 1) with these small U.S. carriers' subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Apr 27, 18:56 PDT

Scheduled Carrier Maintenance - Small U.S. carriers Toll Free SMS

Completed - The scheduled maintenance has been completed.
Apr 28, 04:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 02:00 PDT

Scheduled - Small U.S. carriers will be performing scheduled maintenance impacting toll-free SMS services.

The maintenance is scheduled to begin Tuesday, April 28, 2026 at 2:00 AM PT and to finish April 28, 2026 by 4:00 AM PT. During the maintenance window, customers may experience intermittent delivery delays impacting inbound (MO) and outbound (MT) SMS via toll-free with these small U.S. carriers' subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Apr 27, 19:01 PDT

Apr 27, 2026

Scheduled Carrier Maintenance - T-Mobile Short Code (Route 1&2) SMS & MMS

Completed - The scheduled maintenance has been completed.
Apr 27, 05:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 26, 19:00 PDT

Update - We will be undergoing scheduled maintenance during this time.
Apr 25, 10:14 PDT

Scheduled - T-Mobile will be performing scheduled maintenance impacting short code (route 1&2) SMS and MMS services.

The maintenance is scheduled to begin Sunday, April 26, 2026, at 7:00 PM PT and to finish April 27, 2026, by 5:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS and MMS via short code (route 1&2) with T-Mobile subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Apr 24, 10:59 PDT

Apr 26, 2026

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026

Carrier Partner Incident - AT&T 10Dlc SMS Latency

Resolved - Monitoring for the issue impacting Aerialink 10DLC SMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time.

If you observe any continued or new issues, please contact the Convey Help Desk.
Apr 23, 16:28 PDT

Monitoring - A fix has been implemented by carrier partner teams for the issue impacting Aerialink 10DLC SMS services.

At this time, Convey and carrier partner teams are actively monitoring and will provide additional details in the event of further developments regarding this incident, or will otherwise confirm issue resolution shortly. Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions.
Apr 23, 04:40 PDT

Update - The carrier partner incident impacting Aerialink 10DLC SMS services is currently under investigation by carrier partner teams.

Customers may experience intermittent latency impacting outbound (MT) SMS via 10DLC with AT&T.

Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.
Apr 22, 17:32 PDT

Investigating - There is a carrier-partner incident currently impacting Aerialink 10DLC SMS services.

Customers may experience intermittent latency impacting outbound (MT) SMS via 10DLC with AT&T.

The cause of this issue is under investigation at this time.

Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.
Apr 22, 15:28 PDT

Scheduled Carrier Maintenance - T-Mobile Short Code (Route 2) SMS & MMS

Completed - The scheduled maintenance has been completed.
Apr 23, 05:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 19:00 PDT

Scheduled - T-Mobile will be performing scheduled maintenance impacting short code (route 2) SMS and MMS services.

The maintenance is scheduled to begin Wednesday, April 22, 2026 at 7:00 PM PT and to finish April 23, 2026 by 5:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS and MMS via short code (route 2) with T-Mobile subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Apr 21, 15:04 PDT

Scheduled Carrier Maintenance - Verizon Short Code and 10DLC (Route 1&2) - SMS & MMS

Completed - The scheduled maintenance has been completed.
Apr 23, 02:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 21:00 PDT

Scheduled - Verizon will be performing scheduled maintenance impacting short code and 10DLC - SMS and MMS services.

The maintenance is scheduled to begin Wednesday, April 22, 2026 at 9:00 PM PT and to finish April 23, 2026 by 2:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS and MMS via short code and 10DLC via Route 1&2 with Verizon subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Apr 11, 11:53 PDT

Scheduled Carrier Partner Maintenance - Toll Free SMS - United States and Canada

Completed - The scheduled maintenance has been completed.
Apr 23, 00:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 20:00 PDT

Scheduled - A toll-free carrier partner will be performing scheduled maintenance impacting toll-free SMS services for United States and Canada.

The maintenance is scheduled to begin Wednesday, April 22, 2026 at 8:00 PM PT and to finish April 23, 2026 by 12:00 AM PT. During the maintenance window, customers may experience intermittent delivery delays impacting inbound (MO) and outbound (MT) SMS messaging via toll-free for United States and Canada.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Mar 19, 19:04 PDT

Apr 22, 2026

Scheduled Carrier Maintenance - Small U.S. carriers 10DLC SMS

Completed - The scheduled maintenance has been completed.
Apr 22, 23:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 20:01 PDT

Scheduled - Small U.S. carriers will be performing emergency maintenance impacting SMS services. The maintenance is scheduled to begin Tuesday, April 22, 2026 at 08:00 PM PT and to finish April 22, 2026 by 11:00 PM PT. During the maintenance window, customers may experience intermittent latency impacting inbound (MO) and outbound (MT) SMS via with these small U.S. carriers' subscribers. Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Apr 22, 13:16 PDT

Scheduled Carrier Maintenance - Small U.S. carriers Toll Free SMS

Completed - The scheduled maintenance has been completed.
Apr 22, 23:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 20:00 PDT

Scheduled - Small U.S. carriers will be performing scheduled maintenance impacting toll-free SMS services.

The maintenance is scheduled to begin Tuesday, April 22, 2026 at 8:00 PM PT and to finish April 22, 2026 by 11:00 PM PT. During the maintenance window, customers may experience minor delivery delays impacting inbound (MO) and outbound (MT) SMS via toll-free with these small U.S. carriers' subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Apr 22, 13:14 PDT

Planned Carrier Partner Maintenance - Aerialink- 10DLC SMS & MMS - Route 1&2

Completed - The scheduled maintenance has been completed.
Apr 22, 03:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 20:00 PDT

Scheduled - A 10DLC carrier partner will be performing planned maintenance impacting 10DLC SMS and MMS services.

The maintenance is scheduled to begin Tuesday, April 21, 2026 at 8:00 PM PT and to finish April 22, 2026 by 3:00 AM PT.

During the maintenance window, customers may experience intermittent delivery delays impacting inbound (MO) and outbound (MT) SMS and MMS messaging via Route 1 & 2 with 10DLC subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Apr 11, 13:12 PDT

Scheduled Carrier Partner Maintenance - Verizon - SMS (Route 1) - US

Completed - The scheduled maintenance has been completed.
Apr 22, 02:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 21:00 PDT

Scheduled - Verizon will be performing a scheduled maintenance impacting SMS services via all sender types (route 1) in US.

The maintenance is scheduled to begin Tuesday, April 21, 2026 at 9:00 PM PT and to finish April 22, 2026 by 2:00 AM PT.

During the maintenance window, customers may experience intermittent latency impacting inbound (MO) and outbound (MT) SMS messaging via all sender types (route 1) with Verizon subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Apr 11, 12:05 PDT

Scheduled Carrier Maintenance - Bell Canada Short Code (Route 2) and Toll Free SMS

Completed - The scheduled maintenance has been completed.
Apr 22, 00:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 22:00 PDT

Scheduled - Bell Canada will be performing scheduled maintenance impacting short code (route 2) and toll-free SMS services for Canada.

The maintenance is scheduled to begin Tuesday, April 21, 2026 at 10:00 PM PT and to finish April 22, 2026 by 12:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS via short code (route 2) and toll-free with Bell Canada subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Apr 20, 09:57 PDT

Aerialink

About This Site

Scheduled Maintenance

Scheduled Carrier Maintenance - Toll Free- SMS-US & Canada May 6, 2026 20:00 - May 7, 2026 00:00 PDT

Scheduled Carrier Partner Maintenance - All Sender Types SMS - United Kingdom, Germany, Italy, Hong Kong May 6, 2026 21:00 - May 7, 2026 00:00 PDT

Scheduled Carrier Maintenance - Small U.S. carriers Toll Free SMS May 7, 2026 13:00-18:00 PDT

Emergency Carrier Maintenance - Small U.S. carriers Short Code (Route 1) SMS May 7, 2026 20:00-22:00 PDT

Scheduled Carrier Partner Maintenance - All Sender Types SMS - United Kingdom, Germany, Italy, Hong Kong May 7, 2026 21:00 - May 8, 2026 00:00 PDT

Past Incidents

Scheduled Carrier Maintenance - Toll Free- SMS-US & Canada May `6`, `2026` `20:00` - May `7`, `2026` `00:00` PDT

Scheduled Carrier Partner Maintenance - All Sender Types SMS - United Kingdom, Germany, Italy, Hong Kong May `6`, `2026` `21:00` - May `7`, `2026` `00:00` PDT

Scheduled Carrier Maintenance - Small U.S. carriers Toll Free SMS May `7`, `2026` `13:00`-`18:00` PDT

Emergency Carrier Maintenance - Small U.S. carriers Short Code (Route 1) SMS May `7`, `2026` `20:00`-`22:00` PDT

Scheduled Carrier Partner Maintenance - All Sender Types SMS - United Kingdom, Germany, Italy, Hong Kong May `7`, `2026` `21:00` - May `8`, `2026` `00:00` PDT