Issue impacting short code SMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time.
Posted May 15, 2026 - 00:15 PDT
Investigating
There is a carrier-partner incident currently impacting short code SMS services.
Customers may experience intermittent delivery delays impacting inbound (MO) and outbound (MT) SMS via short code .
The cause of this issue is under investigation at this time.
Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.