Monitoring for the issue impacting SMS services for United Kingdom has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time.
If you observe any continued or new issues, please contact the Convey Help Desk.
Posted Feb 20, 2026 - 18:34 PST
Investigating
There is a carrier-partner incident currently impacting SMS services for United Kingdom.
Customers may experience intermittent delivery receipt delays impacting inbound (MO) and outbound (MT) SMS with United Kingdom - 3.
The cause of this issue is under investigation at this time.
Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.