There is a carrier-side incident currently impacting Aerialink Short Code (route 1) SMS services for US region
Customers may experience intermittent latency impacting Outbound(MT) SMS via all sender types (route 1) with Verizon.
The cause of this issue is under investigation at this time.
Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.