There is a carrier-partner incident currently impacting SMS services for Bouygues Telecom - France.
Customers may experience intermittent latency impacting inbound (MO), outbound (MT) SMS and delayed or missing delivery receipts with Bouygues Telecom subscribers.
The cause of this issue is under investigation at this time.
Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.
Posted Sep 12, 2026 - 18:42 PDT
Update
We are continuing to investigate the issue.
There is a carrier-partner incident currently impacting SMS services for Bouygues Telecom - France.
Customers may experience intermittent latency impacting inbound (MO), outbound (MT) SMS and delayed or missing delivery receipts with Bouygues Telecom subscribers.
The cause of this issue is under investigation at this time.
Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.
Posted Sep 12, 2026 - 16:11 PDT
Investigating
There is a carrier-partner incident currently impacting SMS services for Bouygues Telecom - France.
Customers may experience intermittent latency impacting inbound (MO), outbound (MT) SMS and delayed or missing delivery receipts with Bouygues Telecom subscribers (Route 2).
The cause of this issue is under investigation at this time.
Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.