Monitoring for the issue impacting SMS services for Italy has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time. If you observe any continued or new issues, please contact the Convey Help Desk.
Posted Feb 17, 2026 - 05:34 PST
Monitoring
Monitoring for the issue impacting SMS services for Italy has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time. If you observe any continued or new issues, please contact the Convey Help Desk.
Posted Feb 17, 2026 - 05:32 PST
Investigating
There is a carrier-partner incident currently impacting SMS services for Mexico.
Customers may experience intermittent delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts via AT&T.
The cause of this issue is under investigation at this time.
Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.