Monitoring for the issue impacting Aerialink all sender types MMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time.
If you observe any continued or new issues, please contact the Convey Help Desk.
Posted Apr 20, 2026 - 06:52 PDT
Investigating
There is a carrier-partner incident currently impacting Aerialink all sender types MMS services.
Customers may experience minor delivery delays impacting inbound (MO) and outbound (MT) MMS via all sender types .
The cause of this issue is under investigation at this time.
Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.