Scheduled Carrier Partner Maintenance - Short Code SMS & MMS

Scheduled for Oct 20, 02:00 - 04:00 PDT

Scheduled

A short code carrier partner will be performing scheduled maintenance impacting short code (route 1 & route 2) SMS and MMS services.

The maintenance is scheduled to begin Thursday, October 20, 2026, at 2:00 AM PT and to finish October 20, 2026, by 4:00 AM PT. During the maintenance window, customers may experience intermittent delivery delays impacting inbound (MO) and outbound (MT) SMS and MMS messaging via short code (route 1 & route 2).

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Posted Oct 15, 2026 - 05:45 PDT
This scheduled maintenance affects: Message Delivery.