Scheduled Carrier Partner Maintenance - Toll-Free SMS & MMS

Scheduled for Dec 17, 20:00 PST  -  Dec 18, 00:00 PST

Scheduled

A toll-free carrier partner will be performing scheduled maintenance impacting toll-free SMS and MMS services.

The maintenance is scheduled to begin Wednesday, December 17, 2025 at 8:00 PM PT and to finish December 18, 2025 by 12:00 AM PT. During the maintenance window, customers may experience intermittent delay or failure to message delivery for inbound (MO) and outbound (MT) SMS and MMS messaging via toll-free to or from the U.S. and Canada.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Posted Nov 10, 2025 - 07:59 PST
This scheduled maintenance affects: Message Delivery.