Aerialink Incident - SMS and MMS via the HTTP V4 API (504 error)

Incident Report for Aerialink

Resolved

The issue affecting the APIX API Gateway and causing elevated 504 errors when sending SMS and MMS via the HTTP V4 API has been resolved.

The service is now operational, and message traffic is processing normally. We will continue to monitor the service to ensure stability.
Posted Oct 06, 2026 - 13:39 PDT

Investigating

Currently, the APIX API Gateway, used to send SMS and MMS via the HTTP V4 API, is experiencing a high volume of 504 errors. If you encounter a 5xx error, please retry the message. Our team is actively investigating the issue.
Posted Oct 06, 2026 - 13:01 PDT
This incident affected: Messenger Engine.