Scheduled Carrier Maintenance - T-Mobile Short Code (Route 1) SMS & MMS (Americas -US region)

Scheduled for Jan 7, 2026, 22:00 PST  -  Jan 8, 2026, 05:00 PST

Update

We will be undergoing scheduled maintenance during this time.
Posted Dec 30, 2025 - 16:28 PST

Scheduled

T-Mobile will be performing scheduled maintenance impacting short code (route 1) SMS and MMS services for Americas -US region.

The maintenance is scheduled to begin Wednesday, January 7, 2026, at 10:00 PM PT and to finish January 8, 2026, by 5:00 AM PT. During the maintenance window, customers may experience intermittent latency impacting inbound (MO) and outbound (MT) SMS and MMS messaging via short code (route 1) with T-Mobile subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Posted Dec 30, 2025 - 16:27 PST
This scheduled maintenance affects: Message Delivery.