Unplanned Carrier Maintenance - 10DLC Registration & Provisioning

Incident Report for Aerialink

Resolved

The maintenance has been completed.
Posted Jan 07, 2026 - 00:53 PST

Identified

A Vendor Carrier will be performing unplanned maintenance impacting 10DLC registration & provisioning services.

The maintenance is scheduled to begin Tuesday, January 6, 2026 at 9:00 PM PT and to finish January 7, 2026 by 5:00 AM PT. During the maintenance window, customers may experience minor delay impacting registration & provisioning messaging via 10DLC with our subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Posted Jan 06, 2026 - 22:40 PST
This incident affected: 10DLC Registration Services and 10DLC Registration Portal.