There is a carrier-partner incident currently impacting toll-free SMS & MMS services.
Customers may experience minor delivery delays impacting inbound (MO) and outbound (MT) SMS & MMS via toll-free .
The cause of this issue is under investigation at this time.
Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.