Monitoring for the issue impacting SMS services for United Kingdom - Lebara has concluded and confirmed that previously impacted services have been restored to pre-incident health.
The issue is resolved at this time. If you observe any continued or new issues, please contact the Convey Help Desk.
Posted May 14, 2026 - 06:10 PDT
Investigating
There is a carrier-partner incident currently impacting SMS services (route 2) in United Kingdom - Lebara.
Customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS and delivery receipts.
The cause of this issue is under investigation at this time.
Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.