Scheduled Carrier Partner Maintenance - 10DLC MMS & MMS DLR

Scheduled for Nov 16, 21:00 PST  -  Nov 17, 03:00 PST

Scheduled

A 10DLC carrier partner will be performing scheduled maintenance impacting 10DLC SMS and MMS services.

The maintenance is scheduled to begin Sunday, November 16, 2025 at 9:00 PM PT and to finish November 17, 2025 by 3:00 AM PT. During the maintenance window, customers may experience intermittent latency impacting inbound (MO) and outbound (MT) MMS messaging and MMS DLR via 10DLC.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Posted Nov 12, 2025 - 11:27 PST
This scheduled maintenance affects: Message Delivery.