A toll-free carrier partner will be performing scheduled maintenance impacting toll-free SMS and MMS services.
The maintenance is scheduled to begin Wednesday, December 3, 2025 at 8:00 PM PT and to finish December 4, 2025 by 12:00 AM PT. During the maintenance window, customers may experience intermittent delay or failure to message delivery for inbound (MO) and outbound (MT) SMS and MMS messaging via toll-free to or from the U.S. and Canada.
Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Posted Nov 10, 2025 - 07:57 PST
This scheduled maintenance affects: Message Delivery.