Carrier Partner Incident - Toll-Free SMS Delivery Delays for US region

Incident Report for Aerialink

Investigating

There is a carrier-partner incident currently impacting Aerialink toll-free SMS services for US region.

Customers may experience intermittent delivery delays impacting outbound (MT) SMS via toll-free for US region.

The cause of this issue is under investigation at this time.

Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.
Posted Feb 06, 2026 - 11:08 PST
This incident affects: Message Delivery.