Monitoring for the issue impacting Aerialink SMS and MMS services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time.
If you observe any continued or new issues, please contact the Convey Help Desk.
Posted Feb 13, 2026 - 15:20 PST
Investigating
There is incident currently impacting Aerialink SMS and MMS services.
Customers may experience intermittent traffic impacting inbound (MO) SMS and MMS.
The cause of this issue is under investigation at this time.
Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.