Scheduled Carrier Maintenance - SMS & MMS

Incident Report for Aerialink

Resolved

This incident has been resolved.
Posted Jan 06, 2026 - 22:59 PST

Investigating

A Vendor Carrier will be performing scheduled maintenance impacting SMS and MMS services.

The maintenance is scheduled to begin Tuesday, January 13, 2026 at 8:00 PM PT and to finish January 14, 2026 by 3:00 AM PT. During the maintenance window, customers may experience minor delay impacting SMS and MMS messaging via with subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions
Posted Jan 06, 2026 - 22:58 PST
This incident affected: Message Delivery.