Scheduled Carrier Maintenance - Toll Free SMS & MMS

Scheduled for Jan 14, 2026, 20:00 PST  -  Jan 15, 2026, 00:00 PST

Scheduled

Our carrier partner will be performing scheduled maintenance impacting toll-free SMS and MMS services for Unites States and Canada.

The maintenance is scheduled to begin Wednesday, January 14, 2026 at 8:00 PM PT and to finish January 15, 2026 by 12:00 AM PT. During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS and MMS messaging via toll-free subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Posted Dec 17, 2025 - 01:30 PST
This scheduled maintenance affects: Message Delivery.