Aerialink Incident - Aerialink SMS Latency (US region)

Incident Report for Aerialink

Resolved

This incident has been resolved.
Posted Dec 30, 2025 - 10:10 PST

Investigating

There is a vendor incident currently impacting Aerialink SMS services for US region.

Customers may experience intermittent latency at this time.

The cause of this issue is currently under investigation.

Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.
Posted Dec 30, 2025 - 10:03 PST
This incident affected: Message Delivery.