Vendor Incident - SMS Delivery Failures to & from ATT Number Pool Campaigns

Incident Report for Aerialink

Resolved

This incident has been resolved.
Posted Jan 12, 2026 - 06:04 PST

Identified

The 10DLC delivery hub has identified an AT&T issue resulting in SMS delivery failures to and from AT&T network on a small subset of 10DLC numbers that are tied to 10DLC number pools. Their engineers plan to resolve the issue tonight during a maintenance window. We will provide updates as soon as more information becomes available.
Posted Jan 06, 2026 - 16:37 PST
This incident affected: Message Delivery.