Emergency Carrier Maintenance - Small U.S. Carriers Short Code (Route 1) SMS
Scheduled for Nov 18, 12:23 - 14:23 PST
Scheduled
Small U.S. carriers will be performing emergency maintenance impacting short code (route 1) SMS services.
The maintenance was scheduled to begin Wednesday, November 18, 2025 at 2:00 AM PT and expected to finish November 18, 2025 by 4:00 AM PT. During the maintenance window, customers may experience latency impacting SMS messaging via short code (route 1) with these small U.S. carriers' subscribers.
Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Posted Nov 13, 2025 - 12:25 PST
This scheduled maintenance affects: Message Delivery.