Emergency Carrier Maintenance - Small U.S. carriers Short Code (Route 1) SMS

Scheduled for May 13, 19:00 - 23:00 PDT

Scheduled

Small U.S. carriers will be performing scheduled maintenance impacting short code (route 1) SMS services.

The maintenance is scheduled to begin Wednesday, May 13, 2026 at 7:00 PM PT and to finish May 13, 2026 by 11:00 PM PT.

During the maintenance window, customers may experience intermittent latency impacting inbound (MO) and outbound (MT) SMS via short code (route 1) with these small U.S. carriers' subscribers.

Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Posted May 12, 2026 - 01:18 PDT
This scheduled maintenance affects: Message Delivery.