Carrier Partner Incident - AT&T 10DLC SMS Latency

Incident Report for Aerialink

Resolved

Issue with impacting Aerialink 10DLC SMS services via AT&T is resolved and everything looks good.
Posted Feb 24, 2026 - 14:40 PST

Investigating

There is a carrier-partner incident currently impacting Aerialink 10DLC SMS services.

Customers may experience intermittent latency impacting outbound (MT) SMS via 10DLC with AT&T.

The cause of this issue is under investigation at this time.

Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.
Posted Feb 24, 2026 - 12:33 PST
This incident affected: Message Delivery.