Our carrier partner will be performing scheduled maintenance impacting short code (route 2) SMS and MMS services for the locations Bolivia, Brazil, Canada, Chile, Costa Rica, Guatemala, Paraguay, Peru, Puerto Rico, United States, and Uruguay
The maintenance is scheduled to begin Wednesday, Sept 2, 2026, at 01:00 AM PT and to finish Sept 3, 2026, by 04:00 AM PT.
During the maintenance window, customers may experience intermittent delay impacting inbound (MO) and outbound (MT) SMS and MMS via short code (route 2).
Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Posted Aug 19, 2026 - 11:34 PDT
This scheduled maintenance affects: Message Delivery.