Vendor Incident - Messaging traffic degradation for ATT customers

Incident Report for Aerialink

Resolved

We got the confirmation from our Carrier Partner that the issue has been resolved.
Posted Jan 06, 2026 - 18:07 PST

Update

Our Engineers are actively monitoring the situation and will provide an update once the queue has been cleared. Our investigation is ongoing, and we will provide further updates as more information becomes available.
Posted Jan 06, 2026 - 17:48 PST

Identified

There is a carrier-partner incident currently impacting Aerialink Messaging traffic to the ATT customers

Customers may experience service degradation impacting Outbound (MT)/Inbound(MO)/Delivery Receipts(DR) messages via ATT carrier.
Posted Jan 06, 2026 - 16:06 PST
This incident affected: Message Delivery.