Monitoring for the issue impacting (route 2) SMS services for Denmark has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time.
If you observe any continued or new issues, please contact the Convey Help Desk.
Posted Dec 18, 2025 - 19:52 PST
Investigating
There is a carrier-side incident currently impacting (route 2) SMS services for Denmark.
Customers may experience intermittent latency impacting SMS messaging via (route 2).
The cause of this issue is under investigation at this time.
Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.