T-Mobile will be performing emergency maintenance impacting short code (route 1&2) SMS and MMS services.
The maintenance is scheduled to begin Thursday, September 24, 2026 at 8:00 PM PT and to finish September 25, 2026 by 4:00 AM PT.
During the maintenance window, customers may experience latency impacting inbound (MO) and outbound (MT) SMS and MMS via short code (route 1&2) with T-Mobile subscribers.
Please see the list of impacted products and/or components below and contact the Convey Help Desk with any questions.
Posted Sep 23, 2026 - 12:47 PDT
This scheduled maintenance affects: Message Delivery.