Carrier Partner Incident - 10DLC MMS Latency

Incident Report for Aerialink

Investigating

There is a carrier-partner incident currently impacting Aerialink 10DLC MMS services.

Customers may experience intermittent latency impacting MMS via 10DLC .

The cause of this issue is under investigation at this time.

Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.
Posted May 20, 2026 - 12:25 PDT
This incident affects: Message Delivery.