Carrier Partner Incident - SMS Delivery Receipt Delays

Incident Report for Aerialink

Investigating

There is a carrier-partner incident currently impacting SMS services for Brazil.

Customers may experience intermittent delivery receipt delays impacting inbound (MO) and outbound (MT) SMS.

The cause of this issue is under investigation at this time.

Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.
Posted Feb 05, 2026 - 12:33 PST
This incident affects: Message Delivery.