Please be advised that the issue impacting outbound messages Small US Carriers has now been RESOLVED.
Posted Feb 23, 2026 - 11:33 PST
Investigating
There is a carrier-partner incident currently impacting SMS services for US region
Customers may experience intermittent latency impacting outbound (MT) SMS via Small U.S. carriers.
The cause of this issue is under investigation at this time.
Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.