Mobile Carrier Incident - Verizon SMS Delivery Receipts Latency

Incident Report for Aerialink

Investigating

There is a carrier-side incident currently impacting Aerialink SMS Delivery Receipts services.

Customers may experience intermittent delivery receipts latency.

The cause of this issue is under investigation at this time.

Please see the list of impacted products and/or services below and contact the Convey Help Desk with any questions. We will provide more information as it becomes available.
Posted Jan 14, 2026 - 11:26 PST
This incident affects: Message Delivery.