Aerialink Status

Aerialink

Scheduled Maintenance by Routing Partner – Potential SMS Latency

Identified - The issue has been identified.
Nov 15, 2024 - 13:05 CST

Investigating - Please be informed that our routing partner for Shot Code (SC) will be performing emergency maintenance that may affect SMS traffic to the carriers listed below.

Maintenance Details:

Start Date/Time: 11/20/2024, 12:00 AM ET
End Date/Time: 11/20/2024, 05:00 AM ET
Affected Service: SMS Messaging Services
Market: US
Expected Impact: Potential message latency
Impacted Carriers:
Cellular South, Carolina West Wireless, Golden State, Cellcom, GCI Comms, Inland Cellular, Illinois Valley, Nex-Tech, Chat Mobility, NW Missouri Cellular, NE Cellular One of PA, Element Wireless, MTPCS, Thumb Cellular, Viaero Wireless, AIO Jasper, PTCI, Flat Wireless, Union Wireless, Copper Valley, Southern LINC Wireless, SRT Wireless, Mid-Rivers Communications, ASTAC Wireless, Pine Belt Cellular, Standing Rock, Cross Wireless, IT&E, James Valley Cellular, Duet IP, UBET, Gold Star Communications, CTC Telecom, Eagle Telephone System, Nucla-Naturita Tel, Manti Tel, Pine Cellular, ACS Wireless, Inc., ClearSky Custer Telephone, Dish Wireless, Bristol Bay Cellular, Windy City Cellular, West Central Cellular, Bluegrass Cellular, Plateau Telecomm, and Centennial Cellular Corp.

Note: Given the timing of the maintenance during off-peak hours, no significant impact to our users is anticipated.
Nov 15, 2024 - 13:04 CST

T-Mobile Delivery Disruption

Monitoring - We have received an update that the issue has been remediated. We are monitoring for any further issues at this time.
Nov 13, 2024 - 12:10 CST

Investigating - There is currently an intermittent issue impacting registered inbound and outbound traffic with T-Mobile subscribers resulting in non-delivery. We are working with the 10DLC delivery hub to investigate and will provide further updates as they become available.
Nov 12, 2024 - 16:07 CST

About This Site

Aerialink of Message Broadcast's network customer status site. Additional monitored metrics that not shown here can be accessed at: http://uptime.aerialink.net

API v3.4 - SMPP Operational

API v4 - HTTPS Operational

Message Delivery Operational

Platform Management Portal Operational

Conversations (Engine and Portal) Operational

Messenger Engine Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Carrier Partner Unplanned Maintenance Nov 20, 2024 21:00 - Nov 21, 2024 00:00 CST

The short code delivery hub will perform unplanned maintenance on November 20, 2024, at 21:00 CST (9:00 PM CT). During this maintenance window, SMS latency may be experienced for the following carriers:

ACS Wireless Inc., ASTAC, Bluegrass Cellular, BreakAway Wireless, Carolina West Wireless Inc., Chat Mobility, Copper Valley, Cordova Wireless, Cricket Wireless, CTC Telecom, Custer Tel, Duet, Eagle Tel, Flat Wireless, LLC, GCI Communications, Illinois Valley Cellular (IVC), Inland Cellular, Limitless Mobile, Mid-Rivers Communications, MTPCS LLC Cellular One, Nex-Tech Wireless, Northwest Missouri Cellular, Nucla-Naturita Tel, Pine Belt Cellular, PTCI, Silver Star Communications, SouthernLINC Wireless, SRT Wireless, Strata Networks, Thumb Cellular, Union Wireless, Viaero Wireless, and West Central Wireless.
Posted on Nov 20, 2024 - 21:00 CST

Carrier Partner Unplanned Maintenance - T-Mobile Nov 21, 2024 02:00-07:00 CST

Update - We will be undergoing scheduled maintenance during this time.
Nov 19, 2024 - 10:51 CST

Scheduled - Please be informed that T-Mobile will be conducting an emergency maintenance activity as per the schedule below:

Market: United States
Affected Services: SMS Messaging Services
Expected Impact: Message latency may be experienced during this time
Start Date/Time: November 21, 2024, at 2:00 AM CST
End Date/Time: November 21, 2024, at 6:00 AM CST
Severity: S2
We recommend planning accordingly to minimize any potential inconvenience.
Nov 19, 2024 - 10:51 CST

Past Incidents

Nov 20, 2024

Carrier Partner Unplanned Maintenance - T-Mobile

Completed - The scheduled maintenance has been completed.
Nov 20, 05:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 01:00 CST

Scheduled - Please be informed that T-Mobile will be conducting an emergency maintenance activity as per the schedule below:

Market: United States
Affected Services: SMS Messaging Services
Expected Impact: Message latency may be experienced during this time
Start Date/Time: November 20, 2024, at 1:00 AM CST
End Date/Time: November 20, 2024, at 4:00 AM CST
Severity: S2
We recommend planning accordingly to minimize any potential inconvenience.
Nov 19, 10:55 CST

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

Nov 14, 2024

No incidents reported.

Nov 13, 2024

Unresolved incident: T-Mobile Delivery Disruption.

Nov 12, 2024

Nov 11, 2024

Carrier Partner Planned Maintenance

Completed - The scheduled maintenance has been completed.
Nov 11, 07:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 05:00 CST

Scheduled - The 10DLC delivery hub will be performing a planned maintenance November 11th, 2024 at 5 AM CT. During the maintenance window MT/MO/DLR latency may be experienced for the following carriers:
Altice Mobile, Atlantic Tele-Network International (ATNI), Aerialink, Bandwidth , Brightlink, Cell One North East Arizona, Chariton Valley, DCC, Enflick, First (1st) Point, GTA, Indigo Wireless, Inteliquent, Limitless/Immix, Nemont/Sagebrush PCS, Pine Cellular, Pinger, Pioneer Cellular, Plivo, Sagebrush Cellular, Telnyx, TextMe, Triangle Wireless, TruPhone, TSG Global (Flextalk), United Wireless/OCN, Viya
Nov 1, 17:04 CDT

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

Carrier Partner Unplanned Maintenance - AT&T

Completed - The scheduled maintenance has been completed.
Nov 7, 04:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 21:00 CST

Scheduled - The short code delivery hub received notice that AT&T will be performing an unplanned maintenance November 6, 2024 at 9 PM CT. During the maintenance window, there may be latency for SMS.
Nov 4, 08:42 CST

Nov 6, 2024

Carrier Partner Planned Maintenance - T-Mobile

Completed - The scheduled maintenance has been completed.
Nov 6, 03:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 23:00 CST

Scheduled - The short code delivery hub will be performing a planned maintenance November 5, 2024 at 11 PM CT for four hours. The expected impact is about fifteen minutes of message latency with T-Mobile during the first hour of maintenance.
Sep 23, 16:15 CDT