Monitoring - The 10DLC delivery hub received notice that T-Mobile has deployed the fix to resolve the inbound message error for T-Mobile subscribers and is monitoring. We will provide more information as it becomes available.
Apr 01, 2025 - 08:06 CDT
Identified - We have received notice from the 10DLC delivery hub regarding an issue wherein T-Mobile subscribers attempting to send a text message towards a long code may receive a handset response, "Sorry, this service is temporarily unavailable. Please try again later“. It is estimated that this occurrence is impacting a small subset of long codes.
The operator is targeting to deploy a fix on April 2nd, 2025. We will provide updates as we receive them. If you identify a long code that is impacted by this issue prior to April 2, please submit a support ticket and we will work with the hub for a manual fix in the interim.

Mar 28, 2025 - 14:27 CDT

About This Site

Aerialink of Message Broadcast's network customer status site. Additional monitored metrics that not shown here can be accessed at: http://uptime.aerialink.net

API v3.4 - SMPP Operational
API v4 - HTTPS Operational
Message Delivery Operational
Platform Management Portal Operational
Conversations (Engine and Portal) Operational
Messenger Engine Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Carrier Partner Planned Maintenance Apr 3, 2025 23:00 - Apr 4, 2025 06:00 CDT

Scheduled - The toll-free delivery hub will be performing a planned maintenance on April 03, 2025, at 11 PM CST. During this maintenance window, there may be intermittent delivery delays for SMS.
Mar 28, 2025 - 08:39 CDT
Apr 3, 2025
Resolved - The toll-free delivery hub has confirmed this issue has been resolved.
Apr 3, 08:05 CDT
Monitoring - The toll-free delivery hub is observing recovery of the issue for SMS with U.S Cellular, and is currently monitoring. We will provide more information as it becomes available.
Apr 2, 17:08 CDT
Investigating - The toll-free delivery hub has detected an issue resulting in delays for SMS with U.S Cellular. We will provide more information as it becomes available.
Apr 2, 14:29 CDT
Apr 2, 2025
Completed - The scheduled maintenance has been completed.
Apr 2, 17:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 11:00 CDT
Scheduled - The international delivery hub will be performing a planned maintenance April 2, 2025 at 11 AM CT. During this maintenance window, there may be latency in delivery of SMS messages to Hong Kong.
Mar 19, 08:31 CDT
Resolved - The toll-free delivery hub has confirmed that this issue has been resolved.
Apr 2, 14:21 CDT
Monitoring - The toll-free delivery hub is observing recovery of the issue for SMS with T-Mobile, and is currently monitoring. We will provide more information as it becomes available.
Apr 2, 10:47 CDT
Investigating - The toll-free delivery hub has detected an issue resulting in delays for SMS with T-Mobile. We will provide more information as it becomes available.
Apr 1, 15:42 CDT
Apr 1, 2025
Completed - The international delivery hub has cancelled this maintenance.
Apr 1, 09:01 CDT
Scheduled - The international delivery hub will be performing a planned maintenance April 1, 2025 at 11 AM CT. During this maintenance window, there may be latency in delivery of SMS messages to Hong Kong.
Mar 19, 08:29 CDT
Completed - The scheduled maintenance has been completed.
Apr 1, 02:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 23:00 CDT
Scheduled - The toll-free delivery hub received notice that Verizon will be performing a planned maintenance on March 31, 2025, at 11 PM CDT. During this maintenance window, there may be intermittent delivery delays for SMS.
Mar 19, 08:42 CDT
Mar 31, 2025
Resolved - The toll-free delivery hub has confirmed this issue has been resolved.
Mar 31, 08:26 CDT
Investigating - The toll-free delivery hub has detected an issue resulting in delays for SMS with T-Mobile. We will provide more information as it becomes available.
Mar 28, 14:15 CDT
Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025
Resolved - The toll-free delivery hub has confirmed that this issue has been resolved.
Mar 28, 08:24 CDT
Investigating - The toll-free delivery hub has detected an issue resulting in SMS delays. We will provide more information as it becomes available.
Mar 27, 11:22 CDT
Mar 27, 2025
Resolved - This issue has been resolved and the Aerialink Platform Portal is operating at full performance.
Mar 27, 07:35 CDT
Monitoring - The Aerialink Platform Portal was erroneously displaying zero codes in 10DLC campaigns. We have addressed this issue and are currently monitoring. This issue will not impact routing. We will provide further updates as they become available.
Mar 26, 14:43 CDT
Completed - The scheduled maintenance has been completed.
Mar 27, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 23:00 CDT
Scheduled - The toll-free delivery hub will be performing a planned maintenance on March 26, 2025, at 11 PM CDT. During this maintenance window, there may be intermittent delivery delays for MMS.
Mar 7, 08:31 CST
Completed - The scheduled maintenance has been completed.
Mar 27, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 00:00 CDT
Scheduled - The toll-free delivery hub received notice that T-Mobile will be performing an unplanned maintenance on March 27, 2025, at midnight CDT. During this maintenance window, there may be intermittent delivery delays for SMS and MMS.
Mar 25, 08:11 CDT
Completed - The scheduled maintenance has been completed.
Mar 27, 02:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 22:00 CDT
Scheduled - The toll-free delivery hub will be performing a planned maintenance on March 26, 2025, at 10 PM CST. During this maintenance window, there may be intermittent delivery delays or failures for SMS and MMS.
Mar 5, 13:07 CST
Mar 26, 2025
Completed - The scheduled maintenance has been completed.
Mar 26, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 21:00 CDT
Scheduled - The toll-free delivery hub received notice that T-Mobile will be performing an unplanned maintenance on March 25, 2025, at 9 PM CDT. During this maintenance window, there may be intermittent delivery delays for SMS and MMS.
Mar 25, 08:08 CDT
Completed - The scheduled maintenance has been completed.
Mar 26, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 23:00 CDT
Scheduled - The toll-free delivery hub will be performing a planned maintenance on March 25, 2025, at 11 PM CDT. During this maintenance window, there may be intermittent delivery delays for MMS.
Mar 7, 08:30 CST
Mar 25, 2025
Completed - The scheduled maintenance has been completed.
Mar 25, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 23:00 CDT
Scheduled - The toll-free delivery hub will be performing a planned maintenance on March 24, 2025, at 11 PM CDT. During this maintenance window, there may be intermittent delivery delays for MMS.
Mar 7, 08:29 CST
Mar 24, 2025
Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025
Completed - The scheduled maintenance has been completed.
Mar 20, 02:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 22:00 CDT
Scheduled - The toll-free delivery hub will be performing a planned maintenance on March 19, 2025, at 10 PM CST. During this maintenance window, there may be intermittent delivery delays or failures for SMS and MMS.
Mar 5, 13:07 CST